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License expired

Posted: 26 Apr 2023, 00:27
by kronin1972
I bought a lifetime license back in 2019 , i had to reinstall windows and now the license file says it expired in 2020?? how can that be?

Re: License expired

Posted: 26 Apr 2023, 04:13
by rednoah
What is your P/PX license number? What does the error message say? You can copy and paste the error message by clicking on it.

Re: License expired

Posted: 30 Apr 2023, 19:11
by kronin1972
here is the error ... .Bad License Key: FileBot License P7814499 has EXPIRED on 2020-05-10

I had to reinstall windows last week and that's when i got the error , not sure if that is the issue

Re: License expired

Posted: 01 May 2023, 00:57
by rednoah

Code: Select all

P7814499 has EXPIRED on 2020-05-10
P7814499 is a 1 year license purchased on 2019-05-03 20:23:03 and has thus expired years ago. If you have been using FileBot until recently, then you were not using this license.


:arrow: You may have multiple purchases in your mailbox. Make sure to pick the most recent purchase. You are likely looking for the life-time license PX15208430 purchased on 2020-06-07 22:12:05.

Re: License expired

Posted: 01 May 2023, 13:37
by kronin1972
Can't find the one from 6-7-2020 , would you be able to e-mail it to me?

Re: License expired

Posted: 01 May 2023, 16:21
by rednoah
Resent. Please store your life-time license key safely since you may need it again in the future.

Re: License expired

Posted: 02 May 2023, 13:20
by kronin1972
will do , thank you