Lifetime License disappeared on upgrade
Posted: 19 Dec 2023, 18:56
Hello there,
I purchased a lifetime license. I'm guessing it was through donation as I can't find anything through Paddle, although I escalated to their human support and am awaiting an email. It wasn't through Paypal either that I can find. There's no email in my gmail but I ran out of space and deleted most of my ancient emails. It was working fine until I just upgraded. Now it's asking for a license key and I can't find it anywhere. I'm pretty good about not losing things so am not sure why I don't see it anywhere.
This is a new machine - it still works on my old machine that I don't use (just checked), but I don't see anyway to access the license from the program on that machine.
I purchased a lifetime license. I'm guessing it was through donation as I can't find anything through Paddle, although I escalated to their human support and am awaiting an email. It wasn't through Paypal either that I can find. There's no email in my gmail but I ran out of space and deleted most of my ancient emails. It was working fine until I just upgraded. Now it's asking for a license key and I can't find it anywhere. I'm pretty good about not losing things so am not sure why I don't see it anywhere.
This is a new machine - it still works on my old machine that I don't use (just checked), but I don't see anyway to access the license from the program on that machine.