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Lost access to my old email, can i get a copy of my old lifetime license?

Posted: 02 Jan 2025, 00:03
by linuxuser
I'm trying to install filebot on a new machine and can't find my lifetime license - I had received it on an old self hosted email I no longer have access to (the same one I happened to be using on my forum account, go figure)

I'm wondering if it's possible to get a copy sent to my new email?

Thanks for reading this, and thanks for working on filebot - I've been using it for years now!

Re: Lost access to my old email, can i get a copy of my old lifetime license?

Posted: 02 Jan 2025, 06:22
by rednoah
:idea: You may contact Paddle (our payment processor) to resend your License Key email.


:arrow: If you PM me your license key details (original email, date, maybe the last digits of the CC used, etc) and your new email address then I may also be able to re-issue your license to your new email address.


:arrow: If you have access to your old machine then you can also copy your license key from there.