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Unable to install license on new PC

Posted: 18 Feb 2025, 10:05
by kane71
Hi, i'm struggling to install a license on a second PC.

Image Image

Order: PXxxxxxxxx
Issue-Date: 2022-01-25
Valid-Until: 2072-01-25

I believe the license is still good but cant install. Could i get some help, please

Re: Unable to install license on new PC

Posted: 18 Feb 2025, 11:56
by rednoah
:?: What does the log say? The log will tell us the text (that seems to not be a license key) you're trying to paste.



:arrow: Please copy & paste the entire license key and try again:

ScreenshotScreenshot




:arrow: Alternatively, you can also double-click on your license file:

Re: Unable to install license on new PC

Posted: 18 Feb 2025, 12:30
by kane71
ah man that's fixed it, i was only pasting part of the file (from -----BEGIN PGP SIGNATURE-----) and not the entire license key (from -----BEGIN PGP SIGNED MESSAGE-----) - doh ! i'm sorry for wasting your time :cry:

Re: Unable to install license on new PC

Posted: 18 Feb 2025, 12:31
by rednoah
No worries. It happens. Happy FileBot-ing!

Re: Unable to install license on new PC

Posted: 18 Feb 2025, 12:33
by kane71
rednoah wrote: 18 Feb 2025, 12:31 No worries. It happens. Happy FileBot-ing!
:D thanks again for your help, it is appreciated