FileBot

Paypal is rejecting payment to filebot..this never happen before

You'll have to contact Paddle (our payment processor) since we ourselves - by design - are not involved in the payment process at all and have no access to payment information. PayPal support may also be helpful. Alternatively, you could try a different payment method instead.

There are no options on paddle website that addresses my issue..I spoke with Paypal they said the receiver not accepting my payment

rednoah wrote: ↑20 Nov 2022, 03:09 Alternatively, you may contact Paddle via email at [email protected] or via the contact form.

You could try sending them a message. My best guess would be a false positive on their Paddle-side fraud detection that blocks transactions ahead of time before they're forcefully reverted by PayPal (which would incur a significant fee Paddle or otherwise cause PayPal to more likely block things from their end). A false positive can happen for any number of reasons so there's no way for us to know.

I'd try a different payment method.