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Slow Artwork Lookup

Posted: 05 May 2026, 14:18
by DigidocTN
I have been a user for sometime. Thanks for an excellent program. Recently, I see something happening I do not understand. After finding the correct names, FB attempts to get the artwork (which I want). Often, this hangs, finding nothing or doing nothing until I cancel. On other shows it seems to work fine. When it hangs, it is sometimes trying to download 20 (or more) images. I hope I am explaining this well. For my naming, I use the following:
{n.upperInitial()} ({y})
{s.pad(2)}x{e.pad(2)} {t.upperInitial()}

{ if (vcf != /HEVC/) ' [NOT HEVC]' }
{
if (width >= 3840 || height >= 2160) return " [4K]"
if (width >= 1280 || height >= 720) return " [HD]"
return " [SD]"
}
Can it be trying to get too many images? If so, can this be limited to perhaps 5 or 10? The show I am working with is The Cosby Show. Original file name is:
The.Cosby.Show.S02e01.First.Day.Of.School
and my corrected file name is:
The Cosby Show (1984) 02x01 First Day Of School [HD]

Re: Slow Artwork Lookup

Posted: 05 May 2026, 14:53
by DigidocTN
An update: Today, it attempted only 4 images so it is not a FB issue. For these 4 images, it took 78 seconds. I think perhaps it is something with the fanart site. But thanks for allowing me to vent.

Re: Slow Artwork Lookup

Posted: 06 May 2026, 06:11
by rednoah
:?: What does the log say?


:?: What does the progress indicator / status say?


:idea: If there's a network issue, then FileBot might retry multiple times, perhaps for up to 10-20 seconds for each request. I suppose FileBot will do this for each requested artwork, failing and retrying requests for many minutes.