Filebot crashes on launch
Posted: 12 Sep 2015, 12:25
Hello !
I've just bought Filebot on mac app store and installed it. On launch, the app window starts but there's another window called "getting started". This one loads for 2 seconds and i've an error message
"Fimlebot quit unexpectedly"
I use a macbook pro mid 2012 with OSX v10.9.5
More details of this error message :
Process: FileBotAppLauncher [1776]
Path: /Applications/FileBot.app/Contents/MacOS/FileBotAppLauncher
Identifier: net.filebot.FileBot
Version: 4.6 (3028)
App Item ID: 905384638
App External ID: 812494792
Code Type: X86-64 (Native)
Parent Process: launchd [159]
Responsible: FileBotAppLauncher [1776]
User ID: 501
Date/Time: 2015-09-12 14:05:55.618 +0200
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID:
Crashed Thread: 0 AppKit Thread Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010e4d2000-000000010e4d6000 [ 16K] r-x/rwx SM=COW /Applications/FileBot.app/Contents/MacOS/FileBotAppLauncher
Application Specific Information:
abort() called
Thread 0 Crashed:: AppKit Thread Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff89b36866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8182335c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8c1e1b1a abort + 125
3 libjvm.dylib 0x000000011022e22f os::abort(bool) + 25
4 libjvm.dylib 0x000000011034ec8c VMError::report_and_die() + 2250
5 libjvm.dylib 0x000000011022fe5a JVM_handle_bsd_signal + 1131
6 libjvm.dylib 0x000000011022c137 signalHandler(int, __siginfo*, void*) + 47
7 libsystem_platform.dylib 0x00007fff88b305aa _sigtramp + 26
8 libjfxwebkit.dylib 0x000000013a7db929 0x139d0a000 + 11344169
9 libjfxwebkit.dylib 0x000000013a6ae5a0 0x139d0a000 + 10110368
10 libjfxwebkit.dylib 0x000000013a6ce041 0x139d0a000 + 10240065
11 libjfxwebkit.dylib 0x000000013a6dcedb 0x139d0a000 + 10301147
12 libjfxwebkit.dylib 0x000000013a6d4fe2 0x139d0a000 + 10268642
13 libjfxwebkit.dylib 0x000000013a6d93df 0x139d0a000 + 10286047
14 libjfxwebkit.dylib 0x000000013a6d9e57 0x139d0a000 + 10288727
15 libjfxwebkit.dylib 0x000000013a6db5c4 0x139d0a000 + 10294724
16 libjfxwebkit.dylib 0x000000013a6dbd80 0x139d0a000 + 10296704
17 libjfxwebkit.dylib 0x000000013a6c0871 0x139d0a000 + 10184817
18 libjfxwebkit.dylib 0x000000013a6c0172 0x139d0a000 + 10183026
19 libjfxwebkit.dylib 0x000000013a6be3b0 0x139d0a000 + 10175408
20 libjfxwebkit.dylib 0x000000013a6bf798 0x139d0a000 + 10180504
21 libjfxwebkit.dylib 0x000000013a6c088b 0x139d0a000 + 10184843
22 libjfxwebkit.dylib 0x000000013a6c0172 0x139d0a000 + 10183026
23 libjfxwebkit.dylib 0x000000013a6be3b0 0x139d0a000 + 10175408
24 libjfxwebkit.dylib 0x000000013a6bf798 0x139d0a000 + 10180504
25 libjfxwebkit.dylib 0x000000013a6c088b 0x139d0a000 + 10184843
26 libjfxwebkit.dylib 0x000000013a6c0172 0x139d0a000 + 10183026
27 libjfxwebkit.dylib 0x000000013a7ca6aa 0x139d0a000 + 11273898
28 libjfxwebkit.dylib 0x000000013a5ad684 0x139d0a000 + 9057924
29 libjfxwebkit.dylib 0x000000013a24987d 0x139d0a000 + 5503101
30 libjfxwebkit.dylib 0x000000013a529921 0x139d0a000 + 8517921
31 libjfxwebkit.dylib 0x000000013a511242 0x139d0a000 + 8417858
32 libjfxwebkit.dylib 0x000000013a54b64e 0x139d0a000 + 8656462
33 libjfxwebkit.dylib 0x000000013a54adbd 0x139d0a000 + 8654269
34 ??? 0x0000000110eb3954 0 + 4578818388
35 ??? 0x0000000110ea5c4d 0 + 4578761805
36 ??? 0x0000000110ea5c4d 0 + 4578761805
37 ??? 0x0000000110ea5c4d 0 + 4578761805
38 ??? 0x0000000110ea5c92 0 + 4578761874
39 ??? 0x0000000110ea59d0 0 + 4578761168
40 ??? 0x0000000110e9e7a7 0 + 4578731943
41 libjvm.dylib 0x00000001100a032a JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 1710
42 libjvm.dylib 0x00000001100f8818 JVM_DoPrivileged + 1208
43 ??? 0x00000001112a1155 0 + 4582936917
44 ??? 0x0000000110ea59d0 0 + 4578761168
45 ??? 0x0000000110ea5c4d 0 + 4578761805
46 ??? 0x0000000110ea5c92 0 + 4578761874
47 ??? 0x0000000110e9e7a7 0 + 4578731943
48 libjvm.dylib 0x00000001100a032a JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 1710
49 libjvm.dylib 0x00000001100d6de6 jni_invoke_nonstatic(JNIEnv_*, JavaValue*, _jobject*, JNICallType, _jmethodID*, JNI_ArgumentPusher*, Thread*) + 773
50 libjvm.dylib 0x00000001100c95a1 jni_CallVoidMethod + 363
51 libglass.dylib 0x00000001394b0493 -[GlassRunnable run] + 163
52 com.apple.Foundation 0x00007fff8394f7ce __NSThreadPerformPerform + 229
53 com.apple.CoreFoundation 0x00007fff894285b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
54 com.apple.CoreFoundation 0x00007fff89419c62 __CFRunLoopDoSources0 + 242
55 com.apple.CoreFoundation 0x00007fff894193ef __CFRunLoopRun + 831
56 com.apple.CoreFoundation 0x00007fff89418e75 CFRunLoopRunSpecific + 309
57 com.apple.HIToolbox 0x00007fff858f3a0d RunCurrentEventLoopInMode + 226
58 com.apple.HIToolbox 0x00007fff858f37b7 ReceiveNextEventCommon + 479
59 com.apple.HIToolbox 0x00007fff858f35bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
60 com.apple.AppKit 0x00007fff840f424e _DPSNextEvent + 1434
61 com.apple.AppKit 0x00007fff840f389b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
62 libosxapp.dylib 0x000000012d6d842a -[NSApplicationAWT nextEventMatchingMask:untilDate:inMode:dequeue:] + 124
63 com.apple.AppKit 0x00007fff840e799c -[NSApplication run] + 553
64 libosxapp.dylib 0x000000012d6d823e +[NSApplicationAWT runAWTLoopWithApp:] + 156
65 libawt_lwawt.dylib 0x000000012d66262b -[AWTStarter starter:] + 905
66 com.apple.Foundation 0x00007fff8394f7ce __NSThreadPerformPerform + 229
67 com.apple.CoreFoundation 0x00007fff894285b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
68 com.apple.CoreFoundation 0x00007fff89419c62 __CFRunLoopDoSources0 + 242
69 com.apple.CoreFoundation 0x00007fff894193ef __CFRunLoopRun + 831
70 com.apple.CoreFoundation 0x00007fff89418e75 CFRunLoopRunSpecific + 309
71 libjli.dylib 0x000000010e55591c CreateExecutionEnvironment + 871
72 libjli.dylib 0x000000010e5516a8 JLI_Launch + 1952
73 net.filebot.FileBot 0x000000010e4d48b0 launch + 7296
74 net.filebot.FileBot 0x000000010e4d2ae4 main + 84
75 net.filebot.FileBot 0x000000010e4d2a84 start + 52
thanks very much for help
I've just bought Filebot on mac app store and installed it. On launch, the app window starts but there's another window called "getting started". This one loads for 2 seconds and i've an error message
"Fimlebot quit unexpectedly"
I use a macbook pro mid 2012 with OSX v10.9.5
More details of this error message :
Process: FileBotAppLauncher [1776]
Path: /Applications/FileBot.app/Contents/MacOS/FileBotAppLauncher
Identifier: net.filebot.FileBot
Version: 4.6 (3028)
App Item ID: 905384638
App External ID: 812494792
Code Type: X86-64 (Native)
Parent Process: launchd [159]
Responsible: FileBotAppLauncher [1776]
User ID: 501
Date/Time: 2015-09-12 14:05:55.618 +0200
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID:
Crashed Thread: 0 AppKit Thread Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010e4d2000-000000010e4d6000 [ 16K] r-x/rwx SM=COW /Applications/FileBot.app/Contents/MacOS/FileBotAppLauncher
Application Specific Information:
abort() called
Thread 0 Crashed:: AppKit Thread Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff89b36866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8182335c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8c1e1b1a abort + 125
3 libjvm.dylib 0x000000011022e22f os::abort(bool) + 25
4 libjvm.dylib 0x000000011034ec8c VMError::report_and_die() + 2250
5 libjvm.dylib 0x000000011022fe5a JVM_handle_bsd_signal + 1131
6 libjvm.dylib 0x000000011022c137 signalHandler(int, __siginfo*, void*) + 47
7 libsystem_platform.dylib 0x00007fff88b305aa _sigtramp + 26
8 libjfxwebkit.dylib 0x000000013a7db929 0x139d0a000 + 11344169
9 libjfxwebkit.dylib 0x000000013a6ae5a0 0x139d0a000 + 10110368
10 libjfxwebkit.dylib 0x000000013a6ce041 0x139d0a000 + 10240065
11 libjfxwebkit.dylib 0x000000013a6dcedb 0x139d0a000 + 10301147
12 libjfxwebkit.dylib 0x000000013a6d4fe2 0x139d0a000 + 10268642
13 libjfxwebkit.dylib 0x000000013a6d93df 0x139d0a000 + 10286047
14 libjfxwebkit.dylib 0x000000013a6d9e57 0x139d0a000 + 10288727
15 libjfxwebkit.dylib 0x000000013a6db5c4 0x139d0a000 + 10294724
16 libjfxwebkit.dylib 0x000000013a6dbd80 0x139d0a000 + 10296704
17 libjfxwebkit.dylib 0x000000013a6c0871 0x139d0a000 + 10184817
18 libjfxwebkit.dylib 0x000000013a6c0172 0x139d0a000 + 10183026
19 libjfxwebkit.dylib 0x000000013a6be3b0 0x139d0a000 + 10175408
20 libjfxwebkit.dylib 0x000000013a6bf798 0x139d0a000 + 10180504
21 libjfxwebkit.dylib 0x000000013a6c088b 0x139d0a000 + 10184843
22 libjfxwebkit.dylib 0x000000013a6c0172 0x139d0a000 + 10183026
23 libjfxwebkit.dylib 0x000000013a6be3b0 0x139d0a000 + 10175408
24 libjfxwebkit.dylib 0x000000013a6bf798 0x139d0a000 + 10180504
25 libjfxwebkit.dylib 0x000000013a6c088b 0x139d0a000 + 10184843
26 libjfxwebkit.dylib 0x000000013a6c0172 0x139d0a000 + 10183026
27 libjfxwebkit.dylib 0x000000013a7ca6aa 0x139d0a000 + 11273898
28 libjfxwebkit.dylib 0x000000013a5ad684 0x139d0a000 + 9057924
29 libjfxwebkit.dylib 0x000000013a24987d 0x139d0a000 + 5503101
30 libjfxwebkit.dylib 0x000000013a529921 0x139d0a000 + 8517921
31 libjfxwebkit.dylib 0x000000013a511242 0x139d0a000 + 8417858
32 libjfxwebkit.dylib 0x000000013a54b64e 0x139d0a000 + 8656462
33 libjfxwebkit.dylib 0x000000013a54adbd 0x139d0a000 + 8654269
34 ??? 0x0000000110eb3954 0 + 4578818388
35 ??? 0x0000000110ea5c4d 0 + 4578761805
36 ??? 0x0000000110ea5c4d 0 + 4578761805
37 ??? 0x0000000110ea5c4d 0 + 4578761805
38 ??? 0x0000000110ea5c92 0 + 4578761874
39 ??? 0x0000000110ea59d0 0 + 4578761168
40 ??? 0x0000000110e9e7a7 0 + 4578731943
41 libjvm.dylib 0x00000001100a032a JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 1710
42 libjvm.dylib 0x00000001100f8818 JVM_DoPrivileged + 1208
43 ??? 0x00000001112a1155 0 + 4582936917
44 ??? 0x0000000110ea59d0 0 + 4578761168
45 ??? 0x0000000110ea5c4d 0 + 4578761805
46 ??? 0x0000000110ea5c92 0 + 4578761874
47 ??? 0x0000000110e9e7a7 0 + 4578731943
48 libjvm.dylib 0x00000001100a032a JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 1710
49 libjvm.dylib 0x00000001100d6de6 jni_invoke_nonstatic(JNIEnv_*, JavaValue*, _jobject*, JNICallType, _jmethodID*, JNI_ArgumentPusher*, Thread*) + 773
50 libjvm.dylib 0x00000001100c95a1 jni_CallVoidMethod + 363
51 libglass.dylib 0x00000001394b0493 -[GlassRunnable run] + 163
52 com.apple.Foundation 0x00007fff8394f7ce __NSThreadPerformPerform + 229
53 com.apple.CoreFoundation 0x00007fff894285b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
54 com.apple.CoreFoundation 0x00007fff89419c62 __CFRunLoopDoSources0 + 242
55 com.apple.CoreFoundation 0x00007fff894193ef __CFRunLoopRun + 831
56 com.apple.CoreFoundation 0x00007fff89418e75 CFRunLoopRunSpecific + 309
57 com.apple.HIToolbox 0x00007fff858f3a0d RunCurrentEventLoopInMode + 226
58 com.apple.HIToolbox 0x00007fff858f37b7 ReceiveNextEventCommon + 479
59 com.apple.HIToolbox 0x00007fff858f35bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
60 com.apple.AppKit 0x00007fff840f424e _DPSNextEvent + 1434
61 com.apple.AppKit 0x00007fff840f389b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
62 libosxapp.dylib 0x000000012d6d842a -[NSApplicationAWT nextEventMatchingMask:untilDate:inMode:dequeue:] + 124
63 com.apple.AppKit 0x00007fff840e799c -[NSApplication run] + 553
64 libosxapp.dylib 0x000000012d6d823e +[NSApplicationAWT runAWTLoopWithApp:] + 156
65 libawt_lwawt.dylib 0x000000012d66262b -[AWTStarter starter:] + 905
66 com.apple.Foundation 0x00007fff8394f7ce __NSThreadPerformPerform + 229
67 com.apple.CoreFoundation 0x00007fff894285b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
68 com.apple.CoreFoundation 0x00007fff89419c62 __CFRunLoopDoSources0 + 242
69 com.apple.CoreFoundation 0x00007fff894193ef __CFRunLoopRun + 831
70 com.apple.CoreFoundation 0x00007fff89418e75 CFRunLoopRunSpecific + 309
71 libjli.dylib 0x000000010e55591c CreateExecutionEnvironment + 871
72 libjli.dylib 0x000000010e5516a8 JLI_Launch + 1952
73 net.filebot.FileBot 0x000000010e4d48b0 launch + 7296
74 net.filebot.FileBot 0x000000010e4d2ae4 main + 84
75 net.filebot.FileBot 0x000000010e4d2a84 start + 52
thanks very much for help
