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Won't launch after update via app store
Posted: 21 Nov 2016, 21:14
by rksj2005
Hi just keep getting the following crash report after just updating to 4.7.5:
Code: Select all
Process: filebot.launcher [4383]
Path: /Applications/FileBot.app/Contents/MacOS/filebot.launcher
Identifier: net.filebot.FileBot
Version: 4.7.5 (4562)
App Item ID: 905384638
App External ID: 819718134
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: filebot.launcher [4383]
User ID: 501
Date/Time: 2016-11-21 21:09:49.553 +0000
OS Version: Mac OS X 10.10.5 (14F2009)
Report Version: 11
Anonymous UUID: B43791F3-28F9-71A9-32C8-06584D446482
PLease help - I love this app!
S
Re: Won't launch after update via app store
Posted: 21 Nov 2016, 21:38
by rednoah
Please open
/Applications/Utilities/Console.app and then search for
process:filebot.launcher and see if you can find any crash logs. Try starting FileBot while looking at the logs and see what happens.
The crash log that OS X will give you if an application crashes should be a lot more detailed than what you posted. It'll look like
this and contain information about all threads and stacktraces.
Re: Won't launch after update via app store
Posted: 21 Nov 2016, 22:02
by rksj2005
HI I found several crash reports: I've copied one of them to here:
Code: Select all
Process: filebot.launcher [4423]
Path: /Applications/FileBot.app/Contents/MacOS/filebot.launcher
Identifier: net.filebot.FileBot
Version: 4.7.5 (4562)
App Item ID: 905384638
App External ID: 819718134
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: filebot.launcher [4423]
User ID: 501
Date/Time: 2016-11-21 21:13:18.725 +0000
OS Version: Mac OS X 10.10.5 (14F2009)
Report Version: 11
Anonymous UUID: B43791F3-28F9-71A9-32C8-06584D446482
Time Awake Since Boot: 1400000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
Sandbox creation failed: Unable to get bundle identifier for container ID net.filebot.FileBot: (null)
Application Specific Signatures:
Unable to get bundle identifier for container ID net.filebot.FileBot: (null)
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_secinit.dylib 0x00007fff93d6e179 _libsecinit_setup_secinitd_client + 1533
1 libsystem_secinit.dylib 0x00007fff93d6db1a _libsecinit_initialize_once + 13
2 libdispatch.dylib 0x00007fff895bde73 _dispatch_client_callout + 8
3 libdispatch.dylib 0x00007fff895bdd86 dispatch_once_f + 117
4 libSystem.B.dylib 0x00007fff8e780a9a libSystem_initializer + 131
5 dyld 0x00007fff66f6fd4b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 265
6 dyld 0x00007fff66f6fed8 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
7 dyld 0x00007fff66f6c8d1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 305
8 dyld 0x00007fff66f6c866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
9 dyld 0x00007fff66f6c866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
10 dyld 0x00007fff66f6c866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
11 dyld 0x00007fff66f6c866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
12 dyld 0x00007fff66f6c866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
13 dyld 0x00007fff66f6c866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
14 dyld 0x00007fff66f6c758 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 138
15 dyld 0x00007fff66f6c9c9 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75
16 dyld 0x00007fff66f5f245 dyld::initializeMainExecutable() + 187
17 dyld 0x00007fff66f62b29 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 2429
18 dyld 0x00007fff66f5e276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 512
19 dyld 0x00007fff66f5e036 _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000065 rbx: 0x00007fff52e0ba90 rcx: 0x0500cec1ab7b5f70 rdx: 0x00007fff52e0b388
rdi: 0x0000000000000000 rsi: 0x00007fb91b803500 rbp: 0x00007fff52e0c310 rsp: 0x00007fff52e0ba70
r8: 0x0000000000000000 r9: 0x00007fff930b4d60 r10: 0x00007fff93d6e885 r11: 0x00007fff52e0baa9
r12: 0x000060800019db50 r13: 0x00007fb91b8034b4 r14: 0x00007fb91b8034b4 r15: 0x00007fb91b803538
rip: 0x00007fff93d6e179 rfl: 0x0000000000010202 cr2: 0x00007fff7a0981b8
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 6
Binary Images:
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0x7fff66f5d000 - 0x7fff66f9392f dyld (353.2.4) <708E385E-50C6-32A3-983C-42E97BEE4346> /usr/lib/dyld
0x7fff88603000 - 0x7fff88608fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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0x7fff887bb000 - 0x7fff887c4ff3 com.apple.CommonAuth (4.0 - 2.0) <9A484EE6-0003-3AB1-AE4F-AA543BBBF53F> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
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0x7fff8966c000 - 0x7fff89694fff libxpc.dylib (559.40.1) <5C829202-962E-3744-8B50-00D38CC88E84> /usr/lib/system/libxpc.dylib
0x7fff896a0000 - 0x7fff896a8ff3 com.apple.CoreServices.FSEvents (1210.20.1 - 1210.20.1) <84F79D3E-7B5E-3C93-8479-35794A3F125E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents
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0x7fff8fc74000 - 0x7fff8fc7fff7 libkxld.dylib (2782.50.9) <D0957933-18F0-3058-B5E4-F33AB3D6FAEC> /usr/lib/system/libkxld.dylib
0x7fff8fd3b000 - 0x7fff8fd45ff7 com.apple.NetAuth (5.2 - 5.2) <2BBD749A-8E18-35B8-8E48-A90347C1CCA7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8fd46000 - 0x7fff8fd48fff libquarantine.dylib (76.20.1) <7AF90041-2768-378A-925A-D83161863642> /usr/lib/system/libquarantine.dylib
0x7fff90170000 - 0x7fff90205ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <9150C2B7-2E6E-3509-96EA-7B3F959F049E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x7fff90aa2000 - 0x7fff90adafff libsystem_network.dylib (412.20.3) <6105C134-6722-3C0A-A4CE-5E1261E2E1CC> /usr/lib/system/libsystem_network.dylib
0x7fff90d37000 - 0x7fff90dbbfff com.apple.PerformanceAnalysis (1.0 - 1) <095E6B1C-DC20-38DC-8931-16041B0489C7> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x7fff91c36000 - 0x7fff91ccafff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x7fff91ccb000 - 0x7fff91cebfff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff91cf1000 - 0x7fff91d32fff libGLU.dylib (11.1.6) <4BC6579D-A6D0-3A19-880E-E29FAEA698E7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff91d39000 - 0x7fff91d39ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff91daf000 - 0x7fff91e28fe7 libcorecrypto.dylib (233.30.1) <5779FFA0-4D9A-3AD4-B7F2-618227621DC8> /usr/lib/system/libcorecrypto.dylib
0x7fff9201b000 - 0x7fff9201cffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff9201d000 - 0x7fff920bbfff com.apple.Metadata (10.7.0 - 917.36) <00C4CB5D-E723-3612-84E0-439098392CDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x7fff920d4000 - 0x7fff923bbffb com.apple.CoreServices.CarbonCore (1108.6 - 1108.6) <8953580E-7857-33B2-AA64-98296830D3A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x7fff923d9000 - 0x7fff923f3ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff923f4000 - 0x7fff9266afff com.apple.security (7.0 - 57031.40.8) <FB238FFF-AA3B-3AB3-80F8-2DA8D2ADA15A> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff9266b000 - 0x7fff9272bff7 com.apple.backup.framework (1.6.5 - 1.6.5) <86396038-33EA-3046-9F70-093A3D6407D4> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff92841000 - 0x7fff92846ff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff92847000 - 0x7fff9286cff7 libPng.dylib (1247) <77D01ED0-F237-3616-B3F5-63F2FB2918AB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff92b8e000 - 0x7fff92bceff7 libGLImage.dylib (11.1.6) <D6DDC014-2C74-34B3-970A-26F211FF76EF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff92bcf000 - 0x7fff92bfffff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
0x7fff92da1000 - 0x7fff92e12ffb com.apple.ApplicationServices.ATS (360 - 375.4) <888FE0B1-835C-30B1-80AD-5066CADB0364> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x7fff92e5c000 - 0x7fff92e67fff libGL.dylib (11.1.6) <38B3FF9A-5660-3080-9DB8-1CAE0E8CD739> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff92e68000 - 0x7fff92f5aff7 libxml2.2.dylib (26.12) <769FD755-D24A-3A7C-ABEE-9A82BB1196D0> /usr/lib/libxml2.2.dylib
0x7fff92fb4000 - 0x7fff93013fff com.apple.AE (681.5 - 681.7) <2BF39455-1CDD-392C-824A-9972C6B1FB57> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x7fff9302d000 - 0x7fff930b9fef libsystem_c.dylib (1044.40.3) <2E673D96-E334-37D2-833A-E57383BBA377> /usr/lib/system/libsystem_c.dylib
0x7fff930de000 - 0x7fff9315cfff com.apple.CoreServices.OSServices (640.4 - 640.4) <9D175CD9-B27F-3529-8269-66D8AA83582E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x7fff9315d000 - 0x7fff93161fff libCoreVMClient.dylib (79.1) <201EF6DF-5074-3CB7-A361-398CF957A264> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x7fff93195000 - 0x7fff931a1ff7 com.apple.OpenDirectory (10.10 - 187) <22FF4721-03D8-381B-AA83-2B07D690C777> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff93266000 - 0x7fff933f4fff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x7fff93547000 - 0x7fff936f7ff3 com.apple.QuartzCore (1.10 - 361.19) <E59000AA-DC30-3F73-A103-0240576C9556> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff9377a000 - 0x7fff9377afff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff93c94000 - 0x7fff93cb1fff libsystem_kernel.dylib (2782.50.9) <C09DE9E0-DFDC-345A-8CF7-97CCB62168A6> /usr/lib/system/libsystem_kernel.dylib
0x7fff93d6d000 - 0x7fff93d6efff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff93dbf000 - 0x7fff93dc3fff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff93dfc000 - 0x7fff93e56ff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling
0x7fff93e57000 - 0x7fff93e72ff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
0x7fff93eb9000 - 0x7fff93fe1ff7 com.apple.coreui (2.1 - 308.6) <9E0E9C6A-68F5-34C1-A17C-96226D401D4D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff940cd000 - 0x7fff94234ffb com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5678FC94-456A-3F5F-BA9A-10EB6E462997> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff94235000 - 0x7fff9423dfff libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib
0x7fff9423e000 - 0x7fff94267ff3 libxslt.1.dylib (13.12) <19B2D915-DC29-3F79-9756-D7EB9051FEFF> /usr/lib/libxslt.1.dylib
0x7fff94314000 - 0x7fff94330fff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
0x7fff94331000 - 0x7fff94336fff libsystem_stats.dylib (163.30.2) <CDB327EF-3C80-362F-9BF6-718CBBC5DB24> /usr/lib/system/libsystem_stats.dylib
0x7fff94337000 - 0x7fff94372fff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff945d2000 - 0x7fff945d4fff libCVMSPluginSupport.dylib (11.1.6) <F82BF8C4-12D3-3EAD-AEDE-533AC08AEB4A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
0x7fff945f3000 - 0x7fff946e7ff7 libFontParser.dylib (134.10) <6CF434A2-91CA-3477-BDE2-124508EDA05D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff94782000 - 0x7fff947f1fff com.apple.SearchKit (1.4.0 - 1.4.0) <80883BD1-C9BA-3794-A20E-476F94DD89A9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x7fff947f2000 - 0x7fff947f5fff com.apple.xpc.ServiceManagement (1.0 - 1) <A95A15CD-3B21-3513-AFF8-1D7DE3DBFA12> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff94806000 - 0x7fff94813fff libxar.1.dylib (255) <7CD69BB5-97BA-3858-8A8B-2F33F129E6E7> /usr/lib/libxar.1.dylib
0x7fff94815000 - 0x7fff94c22ff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x7fff94c25000 - 0x7fff94c2dffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
0x7fff94d26000 - 0x7fff94d92fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <03697149-1CDD-32FF-B564-1C1EF5E9E5C3> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff94e64000 - 0x7fff94f94fff com.apple.UIFoundation (1.0 - 1) <466BDFA8-0B9F-3AB0-989D-F9779422926A> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation
0x7fff950b0000 - 0x7fff9537fff3 com.apple.CoreImage (10.3.5) <0224F5A6-636A-374B-B46C-13E066596725> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x7fff95417000 - 0x7fff95417ff7 libunc.dylib (29) <5676F7EA-C1DF-329F-B006-D2C3022B7D70> /usr/lib/system/libunc.dylib
0x7fff95418000 - 0x7fff95462fff com.apple.HIServices (1.22 - 523) <99ADA325-53C8-368E-A5FA-3F913CD2245A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x7fff95463000 - 0x7fff954dbff7 com.apple.SystemConfiguration (1.14.4 - 1.14) <3DFFD7F7-BD23-3F4C-A209-C4A0D99F6573> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff954dc000 - 0x7fff954e0fff libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib
0x7fff954e1000 - 0x7fff9552dff7 libcups.2.dylib (408.2) <E8AD18F9-61E4-3791-B840-504468C25556> /usr/lib/libcups.2.dylib
0x7fff9553d000 - 0x7fff95546fff libsystem_pthread.dylib (105.40.1) <ACE90967-ECD0-3251-AEEB-461E3C6414F7> /usr/lib/system/libsystem_pthread.dylib
0x7fff95547000 - 0x7fff958dfff7 com.apple.CoreFoundation (6.9 - 1153.18) <5C0892B8-9691-341F-9279-CA3A74D59AA0> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff95911000 - 0x7fff9591afff libGFXShared.dylib (11.1.6) <CB24B5DA-CB17-3A0B-94E1-5A58DADC3FBD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x7fff9591b000 - 0x7fff95946ff7 com.apple.DictionaryServices (1.2 - 229.1) <62EC3E1B-5A28-3252-90FF-C2E9999C2A2A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x7fff95947000 - 0x7fff95a6bff7 com.apple.LaunchServices (644.56 - 644.56) <20AABB1C-9319-3E4D-A024-51B0DD5FCD3B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x7fff95a6c000 - 0x7fff95a91ff7 libJPEG.dylib (1247) <CF4C9F4F-9113-3FD0-8A91-C65F9BBFA439> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff95a92000 - 0x7fff95a93ff7 libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
0x7fff95a95000 - 0x7fff95af0ff7 libTIFF.dylib (1247) <4932887D-3DD9-3724-84D3-8E7C2EF69E38> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff95c39000 - 0x7fff95c49ff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff95c9f000 - 0x7fff95cf3fff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff95cf4000 - 0x7fff95d05ff3 libsystem_coretls.dylib (35.40.1) <155DA0A9-2046-332E-BFA3-D7974A51F731> /usr/lib/system/libsystem_coretls.dylib
0x7fff95d39000 - 0x7fff95d3bff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7fff95f94000 - 0x7fff95fe1ff7 com.apple.print.framework.PrintCore (10.3 - 451.1) <DE992474-0841-38A1-B4F6-46D653E454D5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x7fff961f2000 - 0x7fff961f4fff com.apple.loginsupport (1.0 - 1) <DAAD7013-A19D-3858-BFF7-DE1DAF664401> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport
0x7fff962c8000 - 0x7fff962d4fff com.apple.speech.synthesis.framework (5.3.11 - 5.3.11) <DFC7FD85-F1B0-317C-8513-722570CB8FB9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff962e8000 - 0x7fff96320fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x7fff9637f000 - 0x7fff9658fff7 com.apple.CFNetwork (720.5.7 - 720.5.7) <A47D7DD2-5903-39D0-8D27-5A7E2D119D84> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff96d44000 - 0x7fff96d45fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff97296000 - 0x7fff9729afff com.apple.TCC (1.0 - 1) <CCA42EE2-3400-3444-9486-BC454E60D944> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff97308000 - 0x7fff97321ff7 com.apple.CFOpenDirectory (10.10 - 187) <F1805A0F-D5CC-35A8-9349-042D58D128B0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x7fff9743d000 - 0x7fff97441ff7 libGIF.dylib (1247) <75A521D0-BC1F-31DC-AC2B-D0B697BB3E6F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff97442000 - 0x7fff9744dff7 com.apple.CrashReporterSupport (10.10 - 631) <C44259AC-0A1C-3EC5-99AC-48CB520A709D> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x7fff97487000 - 0x7fff9757aff7 libJP2.dylib (1247) <CDAE0FD0-EC44-3370-BD54-BEED0791E9CB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff975fd000 - 0x7fff9787cff7 com.apple.CoreData (111 - 526.3) <5A27E0D8-5E5A-335B-B3F6-2601C7B976FA> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff97897000 - 0x7fff978bbff7 com.apple.Sharing (328.17 - 328.17) <AD5E243A-B79F-3D7B-800B-A2C99A1CFEF1> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff978bc000 - 0x7fff978ddfff com.apple.framework.Apple80211 (10.3 - 1030.71.6) <C0A17391-5C8B-34B1-BD46-8D644AB57DE0> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff97906000 - 0x7fff9790cfff libsystem_trace.dylib (72.20.1) <840F5301-B55A-3078-90B9-FEFFD6CD741A> /usr/lib/system/libsystem_trace.dylib
0x7fff97968000 - 0x7fff9797bff7 com.apple.CoreBluetooth (1.0 - 1) <8D7BA9BA-EB36-307A-9119-0B3D9732C953> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff97a0e000 - 0x7fff97ab0fff com.apple.Bluetooth (4.3.6 - 4.3.6f4) <D9286207-FC6A-36B7-A10D-830F6B1A2E8F> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff97d75000 - 0x7fff97d83ff7 com.apple.opengl (11.1.6 - 11.1.6) <DB9F2798-F31F-335E-90A9-992C3AA7ECA8> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff97d9a000 - 0x7fff981edfc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x7fff981ee000 - 0x7fff98229fff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x7fff98262000 - 0x7fff98288fff com.apple.ChunkingLibrary (2.1 - 163.6) <29D4CB95-42EF-34C6-8182-BDB6F7BB1E79> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 798276
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=173.3M resident=189.1M(109%) swapped_out_or_unallocated=16777216.0T(10151244333056%)
Writable regions: Total=30.5M written=324K(1%) resident=484K(2%) swapped_out=0K(0%) unallocated=30.0M(98%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 22.2M
MALLOC (admin) 16K
STACK GUARD 56.0M
Stack 8192K
VM_ALLOCATE 8K
__DATA 13.6M
__IMAGE 528K
__LINKEDIT 71.0M
__TEXT 102.3M
__UNICODE 552K
shared memory 4K
=========== =======
TOTAL 274.3M
Re: Won't launch after update via app store
Posted: 21 Nov 2016, 22:24
by rednoah
1.
The Apple sandbox crashes before it's even executing any of my code, so not much I can do. Please report the bug to Apple.
2.
Have you tried deleting the app and then installing it again?
Re: Won't launch after update via app store
Posted: 21 Nov 2016, 22:52
by rksj2005
Hi how do I report it to apple?
and I've tried 2. delete and reinstall and just got the same console report below:
Code: Select all
Process: filebot.launcher [5001]
Path: /Applications/FileBot.app/Contents/MacOS/filebot.launcher
Identifier: net.filebot.FileBot
Version: 4.7.5 (4562)
App Item ID: 905384638
App External ID: 819718134
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: filebot.launcher [5001]
User ID: 501
Date/Time: 2016-11-21 22:50:18.033 +0000
OS Version: Mac OS X 10.10.5 (14F2009)
Report Version: 11
Anonymous UUID: B43791F3-28F9-71A9-32C8-06584D446482
Time Awake Since Boot: 1500000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
Sandbox creation failed: Unable to get bundle identifier for container ID net.filebot.FileBot: (null)
Application Specific Signatures:
Unable to get bundle identifier for container ID net.filebot.FileBot: (null)
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_secinit.dylib 0x00007fff93d6e179 _libsecinit_setup_secinitd_client + 1533
1 libsystem_secinit.dylib 0x00007fff93d6db1a _libsecinit_initialize_once + 13
2 libdispatch.dylib 0x00007fff895bde73 _dispatch_client_callout + 8
3 libdispatch.dylib 0x00007fff895bdd86 dispatch_once_f + 117
4 libSystem.B.dylib 0x00007fff8e780a9a libSystem_initializer + 131
5 dyld 0x00007fff6b776d4b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 265
6 dyld 0x00007fff6b776ed8 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
7 dyld 0x00007fff6b7738d1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 305
8 dyld 0x00007fff6b773866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
9 dyld 0x00007fff6b773866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
10 dyld 0x00007fff6b773866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
11 dyld 0x00007fff6b773866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
12 dyld 0x00007fff6b773866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
13 dyld 0x00007fff6b773866 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
14 dyld 0x00007fff6b773758 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 138
15 dyld 0x00007fff6b7739c9 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75
16 dyld 0x00007fff6b766245 dyld::initializeMainExecutable() + 187
17 dyld 0x00007fff6b769b29 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 2429
18 dyld 0x00007fff6b765276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 512
19 dyld 0x00007fff6b765036 _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000065 rbx: 0x00007fff59239a90 rcx: 0x200009c654ce2407 rdx: 0x00007fff59239388
rdi: 0x0000000000000000 rsi: 0x00007ff879001900 rbp: 0x00007fff5923a310 rsp: 0x00007fff59239a70
r8: 0x0000000000000000 r9: 0x00007fff930b4d60 r10: 0x00007fff93d6e885 r11: 0x00007fff59239aa9
r12: 0x0000608000195540 r13: 0x00007ff8790018b4 r14: 0x00007ff8790018b4 r15: 0x00007ff879001938
rip: 0x00007fff93d6e179 rfl: 0x0000000000010202 cr2: 0x00007fff7a0981b8
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 6
Binary Images:
0x1069c3000 - 0x1069c8fff +net.filebot.FileBot (4.7.5 - 4562) <DFA2EBDA-9534-35A0-9E7D-EFD1C836AE01> /Applications/FileBot.app/Contents/MacOS/filebot.launcher
0x7fff6b764000 - 0x7fff6b79a92f dyld (353.2.4) <708E385E-50C6-32A3-983C-42E97BEE4346> /usr/lib/dyld
0x7fff88603000 - 0x7fff88608fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff88609000 - 0x7fff8860cff7 libdyld.dylib (353.2.4) <224F35C5-6E35-3EC4-A97C-80949CE444E7> /usr/lib/system/libdyld.dylib
0x7fff8860d000 - 0x7fff8860dfff libOpenScriptingUtil.dylib (162.2) <D6A2216D-ADB2-3F24-AD30-F6D00829F545> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8860e000 - 0x7fff88628ff7 com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x7fff887bb000 - 0x7fff887c4ff3 com.apple.CommonAuth (4.0 - 2.0) <9A484EE6-0003-3AB1-AE4F-AA543BBBF53F> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
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0x7fff88904000 - 0x7fff8890bff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
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0x7fff892eb000 - 0x7fff89318fff com.apple.CoreVideo (1.8 - 145.1) <18DB07E0-B927-3260-A234-636F298D1917> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff89329000 - 0x7fff89442ffb com.apple.CoreText (454.11 - 454.11) <7E5228C8-8657-3B6C-B3A4-98B79A3041EA> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8944b000 - 0x7fff8953dff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff8953e000 - 0x7fff8958ffff com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <8E6AE326-9F3E-3182-BD9E-FDF561211E2E> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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0x7fff895bc000 - 0x7fff895e6ff7 libdispatch.dylib (442.50.1) <A61E703C-784A-3698-B513-75DD12AAD6DC> /usr/lib/system/libdispatch.dylib
0x7fff8966c000 - 0x7fff89694fff libxpc.dylib (559.40.1) <5C829202-962E-3744-8B50-00D38CC88E84> /usr/lib/system/libxpc.dylib
0x7fff896a0000 - 0x7fff896a8ff3 com.apple.CoreServices.FSEvents (1210.20.1 - 1210.20.1) <84F79D3E-7B5E-3C93-8479-35794A3F125E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents
0x7fff896a9000 - 0x7fff896b2ff7 libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
0x7fff8a2af000 - 0x7fff8a2bafff libcommonCrypto.dylib (60061.30.1) <E789748D-F9A7-3CFF-B317-90DF348B1E95> /usr/lib/system/libcommonCrypto.dylib
0x7fff8a2bb000 - 0x7fff8a2ccfff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff8a3b7000 - 0x7fff8a4c6ff3 com.apple.desktopservices (1.9.3 - 1.9.3) <FEE11342-5BC4-37A7-8169-DA48BE17B9C9> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x7fff8a4c7000 - 0x7fff8a50dff7 libFontRegistry.dylib (134.1) <CE41D8C2-BEED-345C-BC4F-3775CC06C672> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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0x7fff8ad4d000 - 0x7fff8ad87ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
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0x7fff8ad95000 - 0x7fff8b09aff3 com.apple.HIToolbox (2.1.1 - 758.7) <B1188DED-5E71-3AB4-9E57-67F84C116ECE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7fff8b0a0000 - 0x7fff8b0a0fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <B92888D0-ED3F-3430-8F3A-6E56FD16C5F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8b0cc000 - 0x7fff8b0ccfff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8b0cd000 - 0x7fff8b210fff libsqlite3.dylib (168.2) <BCB1F77E-2484-3EC4-A1D5-1AE90A407A23> /usr/lib/libsqlite3.dylib
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0x7fff8b2fb000 - 0x7fff8b36fffb com.apple.securityfoundation (6.0 - 55126) <344401F5-4016-3AEB-BFDC-CE8E5546D39F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
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0x7fff947f2000 - 0x7fff947f5fff com.apple.xpc.ServiceManagement (1.0 - 1) <A95A15CD-3B21-3513-AFF8-1D7DE3DBFA12> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
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0x7fff94d26000 - 0x7fff94d92fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <03697149-1CDD-32FF-B564-1C1EF5E9E5C3> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff94e64000 - 0x7fff94f94fff com.apple.UIFoundation (1.0 - 1) <466BDFA8-0B9F-3AB0-989D-F9779422926A> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation
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0x7fff95418000 - 0x7fff95462fff com.apple.HIServices (1.22 - 523) <99ADA325-53C8-368E-A5FA-3F913CD2245A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
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0x7fff954dc000 - 0x7fff954e0fff libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib
0x7fff954e1000 - 0x7fff9552dff7 libcups.2.dylib (408.2) <E8AD18F9-61E4-3791-B840-504468C25556> /usr/lib/libcups.2.dylib
0x7fff9553d000 - 0x7fff95546fff libsystem_pthread.dylib (105.40.1) <ACE90967-ECD0-3251-AEEB-461E3C6414F7> /usr/lib/system/libsystem_pthread.dylib
0x7fff95547000 - 0x7fff958dfff7 com.apple.CoreFoundation (6.9 - 1153.18) <5C0892B8-9691-341F-9279-CA3A74D59AA0> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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0x7fff9591b000 - 0x7fff95946ff7 com.apple.DictionaryServices (1.2 - 229.1) <62EC3E1B-5A28-3252-90FF-C2E9999C2A2A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x7fff95947000 - 0x7fff95a6bff7 com.apple.LaunchServices (644.56 - 644.56) <20AABB1C-9319-3E4D-A024-51B0DD5FCD3B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x7fff95a6c000 - 0x7fff95a91ff7 libJPEG.dylib (1247) <CF4C9F4F-9113-3FD0-8A91-C65F9BBFA439> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x7fff95c39000 - 0x7fff95c49ff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff95c9f000 - 0x7fff95cf3fff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
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0x7fff95d39000 - 0x7fff95d3bff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7fff95f94000 - 0x7fff95fe1ff7 com.apple.print.framework.PrintCore (10.3 - 451.1) <DE992474-0841-38A1-B4F6-46D653E454D5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x7fff961f2000 - 0x7fff961f4fff com.apple.loginsupport (1.0 - 1) <DAAD7013-A19D-3858-BFF7-DE1DAF664401> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport
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0x7fff962e8000 - 0x7fff96320fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x7fff9637f000 - 0x7fff9658fff7 com.apple.CFNetwork (720.5.7 - 720.5.7) <A47D7DD2-5903-39D0-8D27-5A7E2D119D84> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff96d44000 - 0x7fff96d45fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff97296000 - 0x7fff9729afff com.apple.TCC (1.0 - 1) <CCA42EE2-3400-3444-9486-BC454E60D944> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff97308000 - 0x7fff97321ff7 com.apple.CFOpenDirectory (10.10 - 187) <F1805A0F-D5CC-35A8-9349-042D58D128B0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
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0x7fff97442000 - 0x7fff9744dff7 com.apple.CrashReporterSupport (10.10 - 631) <C44259AC-0A1C-3EC5-99AC-48CB520A709D> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
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0x7fff97897000 - 0x7fff978bbff7 com.apple.Sharing (328.17 - 328.17) <AD5E243A-B79F-3D7B-800B-A2C99A1CFEF1> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff978bc000 - 0x7fff978ddfff com.apple.framework.Apple80211 (10.3 - 1030.71.6) <C0A17391-5C8B-34B1-BD46-8D644AB57DE0> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
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0x7fff97968000 - 0x7fff9797bff7 com.apple.CoreBluetooth (1.0 - 1) <8D7BA9BA-EB36-307A-9119-0B3D9732C953> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff97a0e000 - 0x7fff97ab0fff com.apple.Bluetooth (4.3.6 - 4.3.6f4) <D9286207-FC6A-36B7-A10D-830F6B1A2E8F> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff97d75000 - 0x7fff97d83ff7 com.apple.opengl (11.1.6 - 11.1.6) <DB9F2798-F31F-335E-90A9-992C3AA7ECA8> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff97d9a000 - 0x7fff981edfc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x7fff981ee000 - 0x7fff98229fff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x7fff98262000 - 0x7fff98288fff com.apple.ChunkingLibrary (2.1 - 163.6) <29D4CB95-42EF-34C6-8182-BDB6F7BB1E79> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 801497
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=173.3M resident=188.9M(109%) swapped_out_or_unallocated=16777216.0T(10151244333056%)
Writable regions: Total=32.5M written=324K(1%) resident=476K(1%) swapped_out=0K(0%) unallocated=32.0M(99%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 24.2M
MALLOC (admin) 16K
STACK GUARD 56.0M
Stack 8192K
VM_ALLOCATE 8K
__DATA 13.6M
__IMAGE 528K
__LINKEDIT 71.0M
__TEXT 102.3M
__UNICODE 552K
shared memory 4K
=========== =======
TOTAL 276.3M
Is there anyway to roll the update back - as it was working perfectly before?
S
Re: Won't launch after update via app store
Posted: 21 Nov 2016, 23:20
by rednoah
how do I report it to apple?
I don't know. They don't exactly make contacting them easy. If you Google around you might find a way.
there anyway to roll the update back
Since they have all the builds, it's technically possible, but since Apple doesn't care about the MAS much these days I don't know if there's a rollback feature.
Re: Won't launch after update via app store
Posted: 22 Nov 2016, 14:24
by rksj2005
Hi - I've ended up restoring 4.7.2 from time machine backup and it works perfectly. I would formally, as a paying user suggest to you that your update of 4.7.5 crashes and therefore does not work on my very normal OSX 10.10.5 installation on my iMac. Can I just say again - I LOVE your app and think it is worth every penny - I just want you to take notice of my experiences with this most recent update and perhaps it's something you could fix or address going forward. Have other users reported any similar issues?
S
Re: Won't launch after update via app store
Posted: 22 Nov 2016, 14:37
by rednoah
It seems to crash on your 10.8.5 and 10.10.5 so it's probably something odd on your system (we'll never found out what exactly though) that causes the Apple sandbox to crash. Unfortunately I can't do anything about this because it's crashing in Apples code before my code is even touched.
Unless you have confirmed this to be an issue on multiple 10.10.5 machines I reckon that it's a very isolated
(albeit annoying, binary-compatibility hasn't been an issue for decades outside MAS) issue.
EDIT: Does
FileBot Subtitles also crash on startup?
Re: Won't launch after update via app store
Posted: 26 Nov 2016, 05:00
by rednoah
There's a few things we could try, but since I can't reproduce this problem myself, I really need active feedback otherwise there's just nothing I can do about it.
Re: Won't launch after update via app store
Posted: 28 Nov 2016, 04:56
by tomyam
os x 10.10.5
running 4.7.2 brew same time but no luck with 4.7.5 here
Re: Won't launch after update via app store
Posted: 28 Nov 2016, 09:12
by rednoah
Does
FileBot Subtitles also crash on startup?
Re: Won't launch after update via app store
Posted: 28 Nov 2016, 09:47
by tomyam
weird. i have no problem with my other imac 10.10.5
Re: Won't launch after update via app store
Posted: 28 Nov 2016, 10:07
by tomyam
no problem with FileBot Subtitles
Re: Won't launch after update via app store
Posted: 28 Nov 2016, 11:36
by rednoah
Well, that's definitely screwed up then, because the *.launcher in both packages is exactly the same binary and the only thing that's different is that Apple does some magic code signing after I submit a working app...
Re: Won't launch after update via app store
Posted: 04 Dec 2016, 04:58
by MadeFromMetal
Just submitting a +1 to this problem. 4.7.2 was working fine. Just updated to 4.7.5 and I'm getting the same error message. On 10.10.5, no problem with Filebot Subtitles.
Re: Won't launch after update via app store
Posted: 04 Dec 2016, 15:00
by rednoah
Are you willing to help with trying a series of test releases to see if any of them fix the problem?
Re: Won't launch after update via app store
Posted: 04 Dec 2016, 18:23
by MadeFromMetal
Sure! What do you need from me?
Re: Won't launch after update via app store
Posted: 05 Dec 2016, 13:49
by rednoah
I have uploaded a new build of FileBot Subtitles. Please try that on your older Mac OS and see if it works. Make sure to delete existing FileBot Subtitles installs beforehand.
@see
viewtopic.php?t=3350
Re: Won't launch after update via app store
Posted: 06 Dec 2016, 00:53
by MadeFromMetal
Uninstalled FIlebot Subtitles and installed the new one (Filebot Subtitles 4.7.5 - 4637) from the link you provided and it runs just fine.
Update: So I right clicked Filebot in Applications, then Show Package Contents > Java > Filebot_4.7.5.jar and the Java applet works great. It's just when trying to open Filebot regularly that It crashes. Hope this helps.
Re: Won't launch after update via app store
Posted: 06 Dec 2016, 08:55
by rednoah
Yes, so Apple is breaking my launcher binary when they codesign it... I guess I'll just do another submission and see if it works this time around.
The jar is just a file, that is executed with the Java runtime you have installed on your system. It's very different from starting the app via the app bundle.
Re: Won't launch after update via app store
Posted: 03 Jan 2017, 05:22
by rednoah
Does 4.7.7 work for everyone? Still crashing on launch?
Re: Won't launch after update via app store
Posted: 15 Feb 2017, 15:23
by jgalanter
I am still unable to launch Filebot 4.7.7 on my OSX 10.12.3 machine - Just deleted and re-downloaded from the App store and it fails to launch
-----
Code: Select all
Path: /Applications/FileBot.app/Contents/MacOS/filebot.launcher
Identifier: net.filebot.FileBot
Version: 4.7.7 (4678)
App Item ID: 905384638
App External ID: 820397246
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: filebot.launcher [1332]
User ID: 501
Date/Time: 2017-02-15 10:22:51.693 -0500
OS Version: Mac OS X 10.12.3 (16D32)
Report Version: 12
Anonymous UUID: 765EF06D-FE90-DE8F-560D-AC71077C0D27
Time Awake Since Boot: 1700 seconds
System Integrity Protection: enabled
Crashed Thread: 31 Java: QuantumRenderer-0
Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007450e341bec0
Exception Note: EXC_CORPSE_NOTIFY
Re: Won't launch after update via app store
Posted: 15 Feb 2017, 15:25
by jgalanter
Also fails from command line:
Code: Select all
filebot
WARNING: GL pipe is running in software mode (Renderer ID=0x1020400)
#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x00007fff97791b5d, pid=1203, tid=0x000000000000e103
#
# JRE version: Java(TM) SE Runtime Environment (8.0_121-b13) (build 1.8.0_121-b13)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.121-b13 mixed mode bsd-amd64 compressed oops)
# Problematic frame:
# C [libobjc.A.dylib+0x6b5d] objc_msgSend+0x1d
#
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /Users/jason/hs_err_pid1203.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
/usr/local/bin/filebot: line 24: 1203 Abort trap: 6 /usr/libexec/java_home --failfast --version "1.8+" --exec java -Dunixfs=false -DuseExtendedFileAttributes=true -DuseCreationDate=false -Djava.net.useSystemProxies=true -Dapple.awt.UIElement=true -Djna.nounpack=true -Dapplication.deployment=app -Djna.library.path="$APP_ROOT/Contents/MacOS" -Djava.library.path="$APP_ROOT/Contents/MacOS" -Dnet.filebot.AcoustID.fpcalc="$APP_ROOT/Contents/MacOS/fpcalc" $JAVA_OPTS -jar "$APP_ROOT"/Contents/Java/*.jar "$@"
Re: Won't launch after update via app store
Posted: 15 Feb 2017, 19:53
by rednoah
1.
Please run filebot -script fn:sysinfo and post the output.
2.
What hardware configuration do you have? MacBook Pro? Which model? With graphics switching?
Re: Won't launch after update via app store
Posted: 16 Feb 2017, 00:41
by jgalanter
Running on a Mac Pro Late 2013
------
Code: Select all
filebot -script fn:sysinfo
FileBot 4.7.7 (r4678)
JNA Native: 4.0.1
MediaInfo: 0.7.88
7-Zip-JBinding: 9.20
Chromaprint: 1.1.0
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2017-02-10 (r480)
Groovy: 2.4.7
JRE: Java(TM) SE Runtime Environment 1.8.0_121
JVM: 64-bit Java HotSpot(TM) 64-Bit Server VM
CPU/MEM: 2 Core / 2 GB Max Memory / 279 MB Used Memory
OS: Mac OS X (x86_64)
Package: APP
Data: /Users/jason/.filebot
uname: Darwin k9.local 16.4.0 Darwin Kernel Version 16.4.0: Thu Dec 22 22:53:21 PST 2016; root:xnu-3789.41.3~3/RELEASE_X86_64 x86_64
Done ヾ(@⌒ー⌒@)ノ