Page 1 of 1

A device attached to the system is not functioning

Posted: 14 Feb 2017, 19:10
by HC1Gunner
Neither version of Filebot will run on my system, I get this error..."A device attached to the system is not functioning". Computer on (3) months old, device manager is clean, and everything works.

Win 10 64bit

Re: Filebot (and or) Console Won't Run

Posted: 14 Feb 2017, 19:14
by rednoah
Are you using the Windows Store? Did you purchase it, or are you using the 1-day trial version? Do you have a screenshot of the error message?

Re: Filebot (and or) Console Won't Run

Posted: 14 Feb 2017, 22:14
by HC1Gunner
Its the trial, was not going to buy it, unless it worked.

Re: Filebot (and or) Console Won't Run

Posted: 14 Feb 2017, 22:23
by rednoah
When did you install the 1-day trial version? Was it more than 1 day ago?

"A device attached to the system is not functioning" is probably a very misleading way of Windows Store telling you that the your trial version has expired.

Re: A device attached to the system is not functioning

Posted: 18 Feb 2017, 17:17
by HC1Gunner
Nope, Windows Store says I still have 11 days left.

Re: A device attached to the system is not functioning

Posted: 18 Feb 2017, 19:37
by rednoah
Do you have a screenshot that says you have 11 days left? That's strange because the trial is definitely limited to 1 day only and has never been more than that.

Looks like the "Free Trial" feature of the Store is still a bit rough on the edges. I'll turn it off with the next submission.

Re: A device attached to the system is not functioning

Posted: 23 Feb 2017, 01:33
by Thrakius
I started having the same problem today, bought the windows store version :( Are there any fix for this?

Re: A device attached to the system is not functioning

Posted: 23 Feb 2017, 07:31
by rednoah
Try uninstalling and then installing again.

As far as I know, this message means that Windows thinks your trial version has expired and doesn't let you launch it.

Re: A device attached to the system is not functioning

Posted: 23 Feb 2017, 22:48
by Thrakius
I uninstalled, then reinstalled from the store and it works now. Strange...

Re: A device attached to the system is not functioning

Posted: 27 Feb 2017, 01:28
by Thrakius
I noticed something today. If i disable my wifi adapter on my laptop i get the error. If i enable it, the error goes away.

Re: A device attached to the system is not functioning

Posted: 27 Feb 2017, 03:33
by rednoah
That is indeed super strange. But also an easy solution if all it takes is enabling all network devices. :D

Re: A device attached to the system is not functioning

Posted: 02 Mar 2017, 01:12
by Thrakius
Thing is, i don't want my wifi adapter to be active. Are there any known workarounds for this? or maybe a way for the app to ignore it?

Re: A device attached to the system is not functioning

Posted: 02 Mar 2017, 08:30
by rednoah
I have no idea. I would be honestly surprised if the network adapter settings really have anything to do with this. I'm highly doubtful.

Please contact Microsoft Support. They should be able to help you troubleshoot Windows Store problems.