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Blank screen with tvdb !!
Posted: 12 Sep 2017, 07:32
by vincen
Hi
New user of Filebot I really appreciate that tool but I have a little issue sometimes when I select TVDB as database. Most time I select TVDB and then it automatically recognises and everything fine, sometimes it asks to select among a list which is fine also, and sometimes after having selected the correct show among a list it reopens a new dialog box completely empty and it hangs there
Ubuntu 16.04.2, Filebot 4.7.9 installed from package.
Thanks
Vincèn
Re: Blank screen with tvdb !!
Posted: 12 Sep 2017, 08:44
by rednoah
Looks like something is wrong with the underlying rendering engine. Not something a code change in FileBot can fix anyway.
Upgrading to the latest version of Java and Ubuntu might do the trick, but no promises.
Re: Blank screen with tvdb !!
Posted: 12 Sep 2017, 14:41
by vincen
rednoah wrote: ↑12 Sep 2017, 08:44Upgrading to the latest version of Java and Ubuntu might do the trick, but no promises.
Well I'm not going to reinstall my computer for that
and Java is more or less up to date on it so probably a graphic problem so no solution I guess ? :(
I tried the snap version instead of the deb one but same which could be expected if it's really a problem with graphic environnemnt !
Re: Blank screen with tvdb !!
Posted: 13 Sep 2017, 03:30
by rednoah
Are you using the OpenJDK or the OracleJDK? I'd give the OracleJDK a try.
Re: Blank screen with tvdb !!
Posted: 13 Sep 2017, 07:11
by vincen
rednoah wrote: ↑13 Sep 2017, 03:30
Are you using the OpenJDK or the OracleJDK? I'd give the OracleJDK a try.
I get this in terminal when checking version of Java:
Code: Select all
root@Fixe-Ubuntu:~# java -version
java version "1.8.0_144"
Java(TM) SE Runtime Environment (build 1.8.0_144-b01)
Java HotSpot(TM) 64-Bit Server VM (build 25.144-b01, mixed mode)
root@Fixe-Ubuntu:~#
Is it ok ?
Thanks
Re: Blank screen with tvdb !!
Posted: 13 Sep 2017, 08:19
by rednoah
That java -version looks like the one for the Oracle JDK. The snap is bundled with OpenJDK, so I guess we know that it doesn't work with either of them.
Nothing you can do for now. Java 9 will come soon with some major changes, so this issue might have been fixed as well.
Re: Blank screen with tvdb !!
Posted: 18 Jan 2018, 09:41
by jbigler
I'm still experiencing the same thing when using Filebot 4.7.9 on Arch Linux with either
Oracle Java version "1.8.0_162"
or OpenJDK version "1.8.0_144".
There are no errors in the console. I have only had this error occur when using the Rename function with "TheTVDB" provider and it pops up a window confirming which show in a list. The blank window then pops up and I have to kill the process. Has anyone found a workaround for this?