Page 1 of 1

Can't access mounted volume on NAS

Posted: 19 Sep 2017, 13:57
by t3kg33k
I have installed Filebot on my Ubuntu 16.04 machine via Snap. I have a mounted volume on my Ubuntu machine mapped to a NAS share where all my media is stored. When I attempt to browse to the mount via the Filebot GUI I do not see the actual share mounted.
What do I need to do in Filebot to view the mount? Or, is this a limitation of Filebot?
I am new to Filebot and would greatly appreciate any assistance. I understand there is a CLI option. If accessing the mounted share via CLI is the preferred option I would appreciate any assistance in pointing me to documentation on using the CLI features.
Thanks.

Re: Can't access mounted volume on NAS

Posted: 19 Sep 2017, 17:05
by rednoah
snap packages are sandboxed and are only allowed to access files in certain locations. If you want to allow FileBot to access /media then you need to explicitly allow that:
viewtopic.php?f=11&t=5139

Re: Can't access mounted volume on NAS

Posted: 19 Sep 2017, 17:14
by t3kg33k
rednoah wrote: 19 Sep 2017, 17:05 snap packages are sandboxed and are only allowed to access files in certain locations. If you want to allow FileBot to access /media then you need to explicitly allow that:
viewtopic.php?f=11&t=5139
I already tried running that command and still have the issue in the GUI.

[ ed@edmate1604: ~ ]$ sudo snap connect filebot:removable-media

Re: Can't access mounted volume on NAS

Posted: 19 Sep 2017, 17:15
by rednoah
Where are your files located?

Re: Can't access mounted volume on NAS

Posted: 19 Sep 2017, 17:22
by t3kg33k
rednoah wrote: 19 Sep 2017, 17:15 Where are your files located?
They are located on a NAS. I have mapped a share via CIFS on my local Ubuntu Mate machine located at /mnt

View via Caja file explorer:

Image

View via Filebot:

Image

Re: Can't access mounted volume on NAS

Posted: 20 Sep 2017, 02:33
by rednoah
snap applications are prevented from accessing /mnt by the sandbox. Only the $HOME and /media folders are accessible.

If you want a snap application to have full access to your system, then you need to install it with --devmode.

Re: Can't access mounted volume on NAS

Posted: 20 Sep 2017, 08:41
by t3kg33k
rednoah wrote: 20 Sep 2017, 02:33 snap applications are prevented from accessing /mnt by the sandbox. Only the $HOME and /media folders are accessible.

If you want a snap application to have full access to your system, then you need to install it with --devmode.
I had done that also.

Re: Can't access mounted volume on NAS

Posted: 20 Sep 2017, 09:43
by rednoah
If you're already running in --devmode then I have no idea. Maybe traditional permission? Have you tried using drag and drop instead of the Load button?

Re: Can't access mounted volume on NAS

Posted: 20 Sep 2017, 09:52
by t3kg33k
rednoah wrote: 20 Sep 2017, 09:43 If you're already running in --devmode then I have no idea. Maybe traditional permission? Have you tried using drag and drop instead of the Load button?
Drag and drop every file? Or just the folder?
I have, easily, over 100 files in my media directory.

Re: Can't access mounted volume on NAS

Posted: 20 Sep 2017, 10:18
by rednoah
I'd try dropping both folders and individual files. You can also CTRL+A select all files and then drop them, or their parent folder, whatever is easier.