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Won't work after re-install

Posted: 25 Dec 2017, 14:40
by Blakey916
I've re-installed windows (10) on my PC, filebot was working fine before, but since putting all my programs back on, it no longer works?
The error message at the top of the screen reads:

Code: Select all

NoClassDefFoundError : Could not initialize class com.sun.jna.platform.win32.shellAPI$SHFILEOPSTRUCT

Re: Won't work after re-install

Posted: 25 Dec 2017, 16:34
by rednoah
Did you install FileBot via the Microsoft Store?

Re: Won't work after re-install

Posted: 25 Dec 2017, 16:38
by Blakey916
No I have the original which has been working fine for me over the past two years. I donated so why should I pay again?

Re: Won't work after re-install

Posted: 25 Dec 2017, 17:06
by rednoah
This particular issue is covered in the FAQ.

Also, if you were to use the Microsoft Store, this issue couldn't be an issue, because it'll always install the appropriate binaries for your architecture. ;)

If you have donated before, then you might be eligible for a promo code:
viewtopic.php?f=10&t=4288

Re: Won't work after re-install

Posted: 29 Jan 2018, 13:27
by av1987
Hey. Where is this covered in the FAQ? I can't seem to find anything relating to it.

Thanks.

Re: Won't work after re-install

Posted: 29 Jan 2018, 18:05
by rednoah
Please read Q: Why is MediaInfo not working? Why is 7zip not working? Why is JNA not working? for details.


:idea: I recommend using the Windows Store. Automated package management via the Windows Store takes care of these kinds of user errors.

Re: Won't work after re-install

Posted: 01 Feb 2018, 08:41
by rednoah
No worries. That's understandable. If the price / value of FileBot doesn't match your requirements, then I recommend finding another tool where the price / value works out for you. There are plenty of free (albeit inferior) alternatives.

Re: Won't work after re-install

Posted: 27 Apr 2018, 12:21
by Mechanic
Hello.
Tell me what are the alternatives and which are the best? on your opinion,
With faithfully, Mechanic

Re: Won't work after re-install

Posted: 27 Apr 2018, 18:17
by rednoah
FileBot is clearly the best tool for the job. There are no real alternatives.