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Subtitles download
Posted: 21 Mar 2018, 14:39
by ManBearPig
Dragging a video to download subtitles doesn't work for me anymore
Re: Subtitles download
Posted: 23 Mar 2018, 06:25
by rednoah
Follow the link in my signature please. I will need logs or screenshots please.
Re: Subtitles download
Posted: 24 Mar 2018, 17:36
by ManBearPig
I'm using the windows store version.
i can drag the movie but nothing happens when i drop it on the blue arrow
Log:
https://pastebin.com/bSWhkG4F
Re: Subtitles download
Posted: 24 Mar 2018, 18:57
by rednoah
Please run filebot -script fn:sysinfo and post the output.
Re: Subtitles download
Posted: 25 Mar 2018, 08:43
by ManBearPig
this thing?
Code: Select all
FileBot 4.7.29 (r5311)
JNA Native: 5.2.0
MediaInfo: 0.7.99
7-Zip-JBinding: 9.20
Chromaprint: 1.4.2
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2018-03-16 (r516)
Groovy: 2.4.13
JRE: Java(TM) SE Runtime Environment 9.0.4
JVM: 64-bit Java HotSpot(TM) 64-Bit Server VM
CPU/MEM: 8 Core / 3 GB Max Memory / 176 MB Used Memory
OS: Windows 10 (amd64)
Package: APPX
Re: Subtitles download
Posted: 25 Mar 2018, 10:46
by rednoah
Please uninstall FileBot and then reinstall FileBot. That'll fix the problem. Make sure to backup your settings if you haven't done so already, because they may or may not get lost when the Windows Store removes the app and all app data.
Re: Subtitles download
Posted: 25 Mar 2018, 13:34
by ManBearPig
where is the settings folder?
I hope windows store won't tell me to buy again.
Re: Subtitles download
Posted: 26 Mar 2018, 11:47
by rednoah
1.
There is no settings folder.
2.
The Windows Store will always remember your purchase.
3.
I just meant to copy & paste your custom formats (if you're using any) into Google Notes or something.
Re: Subtitles download
Posted: 26 Mar 2018, 11:57
by ManBearPig
thx. everything works now.