Filebot Stopped working after changing ISP

Support for Windows 10 users and the Windows Store package
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agrcooper
Posts: 1
Joined: 14 Jun 2018, 07:19

Filebot Stopped working after changing ISP

Post by agrcooper » 14 Jun 2018, 07:26

I've just changed my ISP from BT to EE here in the UK and Filebot has stopped working, I just get the spinning dots, it never comes back with results.

I've tried disabling the firewall on my router, no joy.
I've tried using a VPN routing through various cities around the world, no joy,
I've tried using Google DNS servers in my IPv4 settings, no joy.

I would be grateful if anyone has any other suggestions to try.

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rednoah
The Source
Posts: 13531
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Filebot Stopped working after changing ISP

Post by rednoah » 14 Jun 2018, 09:16

What exactly are you trying to do? What exactly is not working? TheTVDB? TheMovieDB? OpenSubtitles?

What does the error message say? What does the log say?

:arrow: Where can I find the log? See FAQ for details.
My (very excellent) support depends on Windows Store and Mac App Store sales and Patreon support. Paying users, donors and everyone who contributes to FileBot in one way or another will get the very best support.

:idea: Please read the FAQ and How to Request Help.

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