Download link for license file?

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superfry
Posts: 2
Joined: 11 Aug 2018, 22:16

Download link for license file?

Post by superfry » 11 Aug 2018, 22:20

Hi There,

I'm sure i'm just missing something simple, but I just bought a lifetime license and can't seem to download it. When I click the link I was emailed it just takes me to an Index of /filebot. there doesn't appear to be a license file I can download or does it indicated what type of file the license file is.

I'm on windows 7 x64 bit.

Thanks in advance,

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rednoah
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Posts: 13958
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Download link for license file?

Post by rednoah » 12 Aug 2018, 03:52

You should have received 2 emails, one from our payment service Paddle.com with the Download link, and one from filebot.net with your license file (e.g. P1234567.psm) as attachment.

Please check your email again.


EDIT:

Email logs show that your license went out and was accepted by Gmail:

Code: Select all

11.08.2018 21:27	Delivered: [email protected][email protected] 'FileBot License (Order ...)' Server response: 250 OK
:idea: Please read the FAQ and How to Request Help.

superfry
Posts: 2
Joined: 11 Aug 2018, 22:16

Re: Download link for license file?

Post by superfry » 12 Aug 2018, 03:57

Hey there - Yea i just found it the one email was in spam the other was okay.

Thanks for getting back to me!

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rednoah
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Posts: 13958
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Download link for license file?

Post by rednoah » 12 Aug 2018, 03:58

Please mark it as non-spam as to help Google correctly classify it for other users next time.
:idea: Please read the FAQ and How to Request Help.

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