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Licence file not recieved

Posted: 08 Oct 2018, 06:42
by thiscorrosion
Hi, I purchased a licence last month but it wasn't emailed to me. I got two emails from Paddle but not the one with the key file attached.

Re: Licence file not recieved

Posted: 08 Oct 2018, 10:57
by rednoah
Please PM me your name / gmail address / Paddle Order number so I can re-send your license.

Re: Licence file not recieved

Posted: 09 Oct 2018, 08:30
by HipperDipper
Hi Rednoah,

I also cannot access my license file, and I am prevented from sending pms to you! I assume it is because I am a newly registered user. Can you help, please?

Re: Licence file not recieved

Posted: 09 Oct 2018, 08:56
by rednoah
You now send PM messages. You just need 1 public post that you now have.

Re: Licence file not recieved

Posted: 15 Oct 2018, 15:35
by bello2185
Hi, I just purchased a one-year license and didn't receive the second mail with the license file either.

If you can mail me manually I'd appreciate it, I'll send you a PM with my personal details.

Thanks!