I already sent you a private message with my details for a refund. The FAQ for refunds told me so.

Hey! I recently bought 1 year filebot, because my old free filebot version doesnt work anymore. however, fetching metadata from anidb for my hentai-related series doesnt work. If it doesnt get recognized, filebot ask me to put in the name of the series, which i did and looked up from anidb.net ...