Hi rednoah, it is this message over and over again: Nov 10, 2021 5:58:54 PM net.filebot.Main main SEVERE: An unexpected error occurred during startup: IOMACAddress java.lang.IllegalStateException: Receipt Hash: IOMACAddress at net.filebot.platform.mac.MASReceipt.verifyHash(Unknown Source) at net.fil...

Hi rednoah, I apologize. You were right. I deleted those installations and reverted to downloading from the App Store. (See attached screenshots). Unfortunately, the app crashes immediately. I tried a number of commands in the Terminal to initiate the application under administrative group, but I fa...

Hi rednoah, thanks for the quick response. I tried as you said, however, I am greeted with the same prompt to activate.

Can you help me understand if I bought this in Europe while studying there AND NOW I’m using the US App Store, could that result in this licensing issue?

Thank you!

Hi FB team: I've been a huge supporter for many years. I paid the $20 roughly 4 years ago to have FileBot on my Macbook computer. Now that I'm logged into a MacOS desktop, I am able to successfully download FileBot, but the license does not activate. I reviewed my e-mails, but I received no licensin...