I had the 64 bit and it wasn’t working so I uninstalled and tried with the 32 bit. I’ll try disconnecting and reconnecting the drive again and see if that helps

I've included the logs and sys info:
sysinfo:
FileBot 4.9.6 (r9125)
JNA Native: 6.1.2
MediaInfo: 21.09
7-Zip-JBinding: 16.02
Tools: fpcalc/1.5.0
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2022-04-14 (r811)
Groovy: 3.0.9
JRE: OpenJDK Runtime Environment 17.0.1
JVM: 32-Bit OpenJDK ...