The easy solution would be stop offering the app in the App Store and give lifetime license to those who purchased it from App Store for free or at a discounted rate.

Selling an app without support is not cool either. You are selling a product that is simply not working.

I don't think this is ...

Thanks for your quick response. I tested 3 folders:
- Downlads folder
- Temp folder in Downloads folder
- Test folder in my home directory

I can load the files into FileBot and match it just fine. When I hit rename, the "Folder Permissions Required" appears. Depending on which folder I am testing ...

I recently bought a new MacBook pro with M3 chip running macOS Sonoma 14.2.1. I have purchased FileBot from App Store, I installed FileBot on the new mac without any problem. However, when trying to rename stuff, I get the "Folder Permissions Required" window with option to drag folders to unlock ...