Search found 3 matches
- 11 Jun 2024, 21:33
- Forum: Help and Support
- Topic: Re: Unable to get a licence though I have purchased it, twice
- Replies: 3
- Views: 2014
Re: Re: Unable to get a licence though I have purchased it, twice
Tried to contact Paddle, they cannot find any transactions for my email, at least via their help form/chat-bot. I will hope that the money for those 2 transactions return in 11 days if not captured, as my bank support says. But, I tried to purchase for the 3rd time - yes that was a bit stupid - but ...
- 11 Jun 2024, 20:45
- Forum: Help and Support
- Topic: Re: Unable to get a licence though I have purchased it, twice
- Replies: 3
- Views: 2014
Re: Unable to get a licence though I have purchased it, twice
Such error I got on both attempts: https://i.imgur.com/E6aB9wi.png I contacted the bank support and the say that the transaction amount have been blocked and now awaiting to be captured by the acquiring bank. Both transactions were in the time period 20:03 - 20:10 UTC on Jun 11. I could find and pro...
- 11 Jun 2024, 20:19
- Forum: Help and Support
- Topic: Re: Unable to get a licence though I have purchased it, twice
- Replies: 3
- Views: 2014
Unable to get a licence though I have purchased it, twice
Hi I have payed for the 1-year licence, twice. First time from the one bank account, and I got "The payment was declined by your bank" message though the money were actually withdrawn. I though it was some problem with the bank account and I tried another one and got the same issue again. ...