1.
Please give me the filenames that don't work. I don't know the filenames, so I can't tell you why automatic matching doesn't work.

2.
The data is there just fine, so you can do manual matching. See Getting Started, Page 2 .
Edited my post right before you responded, everything checks out now ...

It's got nothing to do with any specific characters. It's just broken. Use TheTVDB, wait for the next release, or try the latest revision.

Have you tried the latest revision?
https://www.filebot.net/forums/viewtopic.php?f=7&t=1609

Yeah per the filebot status in the OP I'm using 4.6.1 which TMK ...

Trying to run file bot on a DVD rip of What's New Scooby-Doo? episode (or any episode ripped) called "There's No Creature Like Snow Creature" on TVmaze yields a null pointer exception. I suspect it has to do with the show title in TVmaze "?" being considered an invalid character, but there's no way ...