CORE.WEB-DL has been added.

What did the error say? Might be helpful for the next guy.

All of the above have been added to the list now.

What does the log say?

What are the file names you're working with?

Does "manual search" refer to using the FileBot Subtitles tool to manually search for subtitles or do you mean using the website?

Please read How to Request Help if you need help finding the log.

:?: What does the log say?


:?: What does the progress indicator / status say?


:idea: If there's a network issue, then FileBot might retry multiple times, perhaps for up to 10-20 seconds for each request. I suppose FileBot will do this for each requested artwork, failing and retrying requests ...

The only currently active license key associated with the email address you have used here in the forums is P79989290, a 1-year license newly purchased today.

You'll probably want to compare the numerical values:
If you compare string values, then "9" is greater than "10", which is probably not what we want here.

:idea: FileBot itself may not be aware of the implementation details of the underlying network connection (OSI Layer 1-6) because that is all happening on OS and JRE runtime layer, and so FileBot doesn't actually know what's going on, and can only forward the error message / error code it gets from ...

Try this:

I cannot fundamentally reproduce the issue. I made a up an example file name and it works just fine here:
$ filebot -rename *.mkv --db AniDB
Rename episodes using [AniDB] with [Absolute Order]
Lookup via [Cowboy Bebop] [Cowboy Bebop]
Fetching episode data for [Cowboy Bebop]
* Cowboy Bebop [23] | 26 ...

FileBot has x64 / Intel and arm64 / Apple Silicon binaries, so you can download the one for your platform:
https://www.filebot.net/download.html


:idea: FileBot notably does not have - and at this point never will have - universal binaries that contain both x64 and arm64 code in a single package ...

You can enable full debug logging to see all the HTTP request / response messages via the advanced settings.

However, you have a fundamental network connection error, maybe a DNS issue, maybe *.fanart.tv servers being down or blocked by your ISP, etc. You would have to use something like wireshark ...

What is your custom format?


The .forced / .SDH / etc is not default behaviour, but is the behaviour you get if your use {subt} in your custom format, or {plex} as your custom format.

macOS 13.7.8 and up should be fine. We hope to fix compatibility issues with macOS 10.15.8 with the next release.

[FAQ] How do I recover a lost license key?

:arrow: You'll want to configure FileBot for Plex as shown in the Getting Started video tutorials:

https://www.youtube.com/watch?v=cihWAvDW7MM


:idea: This entails setting {plex.id} as naming scheme, which changes the naming scheme to what Plex wants, file naming, folder naming, etc, the whole ...

:?: You mean to say you found unexpected behaviour after enabling the Set creation date post-processing feature? The episode airdate is typically not relevant in the context of FileBot.


:?: Can you give a specific episode that shows up with different airdates in different applications?


:idea ...

Your 1st public post as been approved so you can now send personal messages.

Moderation Required

Purchase FileBot with Crypto Currency

:idea: I see. You've disabled the Windows 11 context menu and are using the classic context menu instead. In that case the old [Windows] Explorer Context Menu Integration for Scripts reg files may also work well for you. That approach is possible since 2013 actually. This will likely work better for ...

You will almost certainly need to restart FileBot after changing the scale factor to apply the new settings. I would also recommend restarting your PC after changing the scale factor.

:idea: You can make FileBot bigger by setting the Windows Scale Factor to 200% instead of 100%. That'll make everything twice as big.



without changing windows?

:?: Is there any particular reason why you want to explicitly not use 200% in your Windows settings? Adding context would allow us to ...

1) Installation went fine. Seems to work just fine thru Windows explorer. However, I also use "Everything" from Voidtools, Wiztree, and Treesize for file management. The right-click menu doesn't show up on those utilities.

That's interesting, but support for 3rd party tools is unfortunately not ...

Configure Thai fonts

:idea: I see. So based on the browser in the background it seems that you prefer 200% Scale Factor, so the easiest solution would be to set the Windows Scale Factor to 200% and then have everything scale accordingly. Changing the setting in Windows seems to me the easiest and best solution. You seem ...

Can you share a screenshot that illustrates the issue at hand? (e.g. a screenshot that shows letters that are too small to read for you)


Please read How can I share screenshots on the internet? for details if you need help with sharing screenshots.