I did a fresh install of Windows 10. The first program I installed was FileBot from the Store. It runs perfectly. No issue with the presets button. I haven't bothered to check all the other configurations we discussed so far in this thread because I presume everything is as it should be.

I wish I ...

1. The Path environment variable does NOT contain %USERPROFILE%\AppData\Local\Microsoft\WindowsApps\filebot.exe
That's odd.

2. The Java aspect was just a guess on my part.

3. Perhaps I'll try that workaround. But first I want to try an install of FileBot on a fresh Windows 10.

I'm pretty much ...

1. I checked the %PATH% environment variable and the entry you specified does exist. It is not missing.

2. I tried the filebot -clear-prefs using Windows PowerShell and got an error.
I tried it again using Windows PowerShell in Admin mode and it returned this:
PS C:\WINDOWS\system32> filebot ...

This time I used Windows PowerShell instead of Windows PowerShell (Admin).

When I enter filebot -script fn:sysinfo I get the following returned:

filebot : The term 'filebot' is not recognized as the name of a cmdlet, function, script file, or operable program.
Check the spelling of the name, or ...

Thank you for your prompt reply. I apologize for not being as prompt with trying out your suggestions.

I found an error.log file where you suggested that I look. It contained many errors. I decided to uninstall all traces of FileBot and start from scratch to see what happens.

I think I ran the reg ...

Groovy Pad Output:
FileBot 4.7.9 (r4984)
JNA Native: 5.1.0
MediaInfo: 0.7.93
7-Zip-JBinding: 9.20
Chromaprint: 1.4.2
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2017-05-15 (r500)
Groovy: 2.4.10
JRE: Java(TM) SE Runtime Environment 1.8.0_121
JVM: 64-bit Java HotSpot(TM) 64-Bit ...