Lost Key

Support for Windows 10 users and the Microsoft Store package
Post Reply
janickit
Posts: 1
Joined: 02 Nov 2019, 22:26

Lost Key

Post by janickit » 02 Nov 2019, 22:30

I purchased the lifetime filebot license last year. My computer crashed and along with it all my emails. How do I go about requesting a re-issue of the key?

User avatar
rednoah
The Source
Posts: 16782
Joined: 16 Nov 2011, 08:59
Location: Taipei
Contact:

Re: Lost Key

Post by rednoah » 03 Nov 2019, 04:45

Please PM me name + email address of the original purchase. If you do not know your name / email address (of the purchase) then you can contact Paddle using your payment details so they can look up your order.

:arrow: viewtopic.php?f=8&t=6121
:idea: Please read the FAQ and How to Request Help.

User avatar
rednoah
The Source
Posts: 16782
Joined: 16 Nov 2011, 08:59
Location: Taipei
Contact:

Re: Lost Key

Post by rednoah » 09 Nov 2019, 05:17

There are no matches for your name or any of your email addresses. Please contact Paddle so they can look up your order via your payment details.


:idea: If you have purchased FileBot via the Windows Store or Mac App Store, then you don't have a key, as your purchase is stored in your account, so you just need to log-in with your account to re-install from the Store.
:idea: Please read the FAQ and How to Request Help.

Post Reply