purchased on windows store, cant download

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66split
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Joined: 01 May 2019, 00:17

purchased on windows store, cant download

Post by 66split » 01 May 2019, 00:22

I bought Filebot a on the windows store a while ago. Bought a new computer and wanted to reinstall it but I cant seem to download from the windows store anymore. It says I own it but when I try to install an basic error comes up and says it cant download and will try later.
Can I get a license for web version?

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rednoah
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Re: purchased on windows store, cant download

Post by rednoah » 01 May 2019, 03:29

1.
Please post a screenshot of the error message.

2.
Please read this and then PM me with the required information:
https://www.filebot.net/forums/viewtopic.php?f=8&t=9517
:idea: Please read the FAQ and How to Request Help.

66split
Posts: 2
Joined: 01 May 2019, 00:17

Re: purchased on windows store, cant download

Post by 66split » 02 May 2019, 03:22

Went to take a screenshot and figured out the issue. Too many devices attached to account, not sure if it was Filebot installs my Hololens was listed even and didnt think I ever put fb on it. lol
Strange that when I was trying to install before the error message was super vague like cant download please try again later.
Anyway, sorry for the hassle and thanks for a great program!

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rednoah
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Re: purchased on windows store, cant download

Post by rednoah » 02 May 2019, 03:43

Well, if you happen to take a screenshot if File Bot running on HoloLense that would be awesome. I'd like to see that. :lol:
:idea: Please read the FAQ and How to Request Help.

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