Always clearing the cache shouldn't be necessary and can be a problem:
What exactly do you get or don't get? What behaviour do you observe? Do you have logs?
OpenSubtitles caches are limited to ~18 hours, so if you repeatedly search for the same thing, the data will be fresh the first time around, and guaranteed less than a day old on subsequent requests. That's pretty reasonable.
Support for Windows 10 users and the Microsoft Store package
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