[FAQ] License Error: C:\Users\%USERNAME%\AppData\Roaming\FileBot\license.txt

Support for Windows 10 users and the Microsoft Store package
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rednoah
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[FAQ] License Error: C:\Users\%USERNAME%\AppData\Roaming\FileBot\license.txt

Post by rednoah »

Some Windows users have reported issues when upgrading their license:

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License Error: C:\Users\%USERNAME%\AppData\Roaming\FileBot\license.txt
:idea: A common cause seems to be that license.txt has somehow inadvertently been set to read-only at some point over the course of the year, which now prevents FileBot for writing your new license information.

:arrow: The solution is to delete license.txt first and then install your new license as usual.


Step By Step Instructions:
  1. Open %AppData%
    Image
  2. Navigate to the FileBot folder
  3. Select license.txt
  4. Press the Delete key on your keyboard to delete the selected license.txt file

EDIT:

:!: It seems that only Windows users with @hotmail and @live email accounts are affected, which is very strange. Any ideas? Perhaps a Windows Mail issue that somehow affects FileBot?
:idea: Please read the FAQ and How to Request Help.
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