Cannot rename/move files

Support for Windows 10 users and the Microsoft Store package
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fildy
Posts: 9
Joined: 28 Jun 2015, 17:16

Cannot rename/move files

Post by fildy »

I've been using this since 2 years.
Problem occurs since this May.
Issue: after the window below being setup and I clicked rename, the process window (moving and rename the file) was pop-up for a while then closed down.
Image

troubleshot:
1. reinstall the java
2. remove the filebot then reinstall it from microsoft store.

system:
Image
Image
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rednoah
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Re: Cannot rename/move files

Post by rednoah »

There a leading / in front of the UNC file path. Did you perhaps modify your format, accidentally added a leading / and then noticed that it no longer works?


:idea: Perhaps Windows ignores leading slashes, but it's definitely wrong, so I'd start by trying something that is supposed to work. ;)
:idea: Please read the FAQ and How to Request Help.
fildy
Posts: 9
Joined: 28 Jun 2015, 17:16

Re: Cannot rename/move files

Post by fildy »

I didn't modify anything..
kim
Power User
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Joined: 15 May 2014, 16:17

Re: Cannot rename/move files

Post by kim »

you need to share your format
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rednoah
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Re: Cannot rename/move files

Post by rednoah »

fildy wrote: 12 May 2020, 14:46 I didn't modify anything..
Here are the facts that I know to be true:
* On Windows, file paths cannot start with / and must start either with Drive prefix (e.g. C:\) or UNC prefix (e.g. \\host\share)
* You are using Windows and you have configured your custom format to yield file paths that start with /
* Humans (including myself) easily forget things (especially when the subconscious doesn't deem things important)


Since the screenshots above shows that your format is incorrect, the logical first step is to have a look at your format, and fix it, and for us to help you fix your format, we first need to see your format:
Image


If you think that this approach to problem-solving unreasonable, then feel free to suggest a different course of action. ;)
:idea: Please read the FAQ and How to Request Help.
fildy
Posts: 9
Joined: 28 Jun 2015, 17:16

Re: Cannot rename/move files

Post by fildy »

I'm using NAS for my files, therefore I need to point the path to my server.
It works for years. this is my format:

Code: Select all

\\DISKSTATION/video/movies/kodi/{vf}-{af}/{ny}
Btw, I found the issue. One of the file name is too long, combining with the long path itself.
once the filebot try to rename it, the filebot process window just disappear.
Maybe if you can put QC rule to check the maximum length of file name+path, it can give some notification to user.
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rednoah
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Re: Cannot rename/move files

Post by rednoah »

1.
Just to confirm, your format starts with \\ and not /?

Code: Select all

\\DISKSTATION/...
But you get a leading / in the proposed file path?

Code: Select all

/\\DISKSTATION/...


2.
FileBot does validate file names for length:
Image

:!: {ny} cannot lead to super long file paths. Unless there's a movie with an officially very long name? Which specific movie are we talking about?
:idea: Please read the FAQ and How to Request Help.
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