Renaming files not working

Support for Windows 10 users and the Microsoft Store package
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Joined: 22 Dec 2016, 06:24

Renaming files not working

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Hi, I've been using filebot on windows 7 for a while and I've got a windows 10 OS now, I've installed filebot and java as required, and when I go click rename it changes the "new names" hand side to the correct name but the filename stays the same?

Example:
drag file to the rename side, click "match" select the database, select the correct tv series, comes up with the correct name in the "New Names" panel, hit "rename" hit "validate" to remove a comma, comma gets removed, then hit "continue", dialog box disappears and the file is still the original name.

I've re-installed java in case it was that, but it did not solve it.

Has anyone else come across this or know a way to fix it?
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rednoah
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Re: Renaming files not working

Post by rednoah »

Did you buy FileBot from the Windows Store?
:idea: Please read the FAQ and How to Request Help.
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Joined: 22 Dec 2016, 06:24

Re: Renaming files not working

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Hi, I just got it from the sourceforge link that came up with a google search didn't know you had to buy it sorry. That must be the problem.
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rednoah
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Re: Renaming files not working

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Buying FileBot is the easiest way, otherwise you'll need to set things up properly yourself.
:idea: Please read the FAQ and How to Request Help.
Ambroisie
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Re: Renaming files not working

Post by Ambroisie »

I've been using filebot for a long time and since I did the lastest update, it won't rename files at all. What I am supposed to do to fix it ?
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rednoah
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Re: Renaming files not working

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Did you install 64-bit Java? See FAQ for details.
:idea: Please read the FAQ and How to Request Help.
bart70
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Joined: 29 Dec 2016, 10:02

Re: Renaming files not working

Post by bart70 »

hi

i got eh same problem.
I use file bot since at least 1 year, under windows 10 64. I've deinstalled /reinstalled java 64 to be sure ... still can't rename files.
My files are on a nas, i'm connected via a network disk (with a letter in windows) sorry for my bad english :)
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rednoah
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Re: Renaming files not working

Post by rednoah »

Buying FileBot from the Windows Store is the easiest way to correctly install FileBot (especially if you're accidentally unknowingly somehow still running 32-bit Java).
:idea: Please read the FAQ and How to Request Help.
MarkLex
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Joined: 02 Oct 2016, 03:31

Re: Renaming files not working

Post by MarkLex »

I can't rename files either since I got the update filebot notification and updated to the latest filebot that it directed me to. Both computers are windows. One is 10 and one is 8.1. When I load files in, click match, it finds match, renames them to the format I want, all is well from that point - until you actually click "rename" and then absolutely NOTHING happens. It just sits there. This was working beautifully before I did the update. I was hoping it was a fluke but it's happening on both computers.
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rednoah
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Re: Renaming files not working

Post by rednoah »

Thanks for the post! Before a real human comes by, please make sure your report has all the following points checked:
  • What are you trying to do achieve? What's not working? What have you tried so far?
  • Include screenshots, logs or filenames (i.e. demonstrate the issue)
  • Include basic information (i.e. sysinfo output)
:idea: Please read How to Request Help and Fix Problems, Report Bugs, Get Features
:idea: Please read the FAQ and How to Request Help.
MarkLex
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Re: Renaming files not working

Post by MarkLex »

I just fixed it. I had to download java 64-bit onto my system. It had 32-bit for whatever reason......but the previous version apparently didn't need java 64-bit because it worked perfectly fine.
bart70
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Joined: 29 Dec 2016, 10:02

Re: Renaming files not working

Post by bart70 »

just fixed it too.
1 uninstall all java
2 reinstall java 32
3 reinstall java 64
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rednoah
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Re: Renaming files not working

Post by rednoah »

You only need 64-bit Java. 32-bit Java on 64-bit Windows is to be avoided.
:idea: Please read the FAQ and How to Request Help.
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