Error in log file Bad License (when running as root)

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virtualfrancky
Posts: 24
Joined: 07 Aug 2018, 19:07

Error in log file Bad License (when running as root)

Post by virtualfrancky »

Hi, I don't know why but it looks like that my license doesn't stay activated, I did a test earlier where I did register my license again :

Code: Select all

Activate License P9234058
Write [FileBot License P9234058 (Valid-Until: 2020-09-10)] to [/home/xxxxxxx/.filebot/license.txt]
FileBot License P9234058 (Valid-Until: 2020-09-10) has been activated successfully.
But in the log file I get this error :

Code: Select all

License Error: EXPIRED since 2019-08-17
 ________________________________________________ 
/ Please purchase a FileBot License:             \
\ https://www.filebot.net/purchase.html#deb      /
 ------------------------------------------------ 
      \                             .       .
       \                           / `.   .' " 
        \                  .---.  <    > <    >  .---.
         \                 |    \  \ - ~ ~ - /  /    |
               _____          ..-~             ~-..-~
              |     |   \~~~\.'                    `./~~~/
             ---------   \__/                        \__/
            .'  O    \     /               /       \  " 
           (_____,    `._.'               |         }  \/~~~/
            `----.          /       }     |        /    \__/
                  `-.      |       /      |       /      `. ,~~|
                      ~-.__|      /_ - ~ ^|      /- _      `..-'   
                           |     /        |     /     ~-.     `-. _  _  _
                           |_____|        |_____|         ~ - . _ _ _ _ _>
FileBot requires a valid license. Please run `sudo -H -u ******* filebot --license *.psm` to install your FileBot license.
Bad License (>_<)
I did checked the licence.txt file, and the correct date is saved inside.

Do I need to flush cache or something else ?
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rednoah
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Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Error in log file Bad License

Post by rednoah »

You have two different users with two different licenses. One is expired. One is not. You'll need to install the new license for all your users.
:idea: Please read the FAQ and How to Request Help.
virtualfrancky
Posts: 24
Joined: 07 Aug 2018, 19:07

Re: Error in log file Bad License

Post by virtualfrancky »

ok, thanks, does this include root ?
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rednoah
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Posts: 19366
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Error in log file Bad License

Post by rednoah »

Each user has its own unique $HOME folder, therefore each user is running its own unique independent instance of FileBot, with its own unique license activation (but you can of course use the same license to activate for all your users on all your machines).
:idea: Please read the FAQ and How to Request Help.
virtualfrancky
Posts: 24
Joined: 07 Aug 2018, 19:07

Re: Error in log file Bad License (when running as root)

Post by virtualfrancky »

Ok thanks, was aware for the user and home directory, but was not sure if root was considered a user. Looks like it's working now.
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