Most likely, you have either shared your license, or your license has been stolen and then shared on the internet.
Comments on License Error: Banned due to abuse
Re: License Error: Banned due to abuse
P4436750 has been activated 150+ times from many different countries on many different operating systems, and has thus been flagged by the automated license activation system.
Most likely, you have either shared your license, or your license has been stolen and then shared on the internet.
Did you purchase your license directly from this website?
Did you share your license with someone on the internet, or did someone share the license with you on the internet?
Most likely, you have either shared your license, or your license has been stolen and then shared on the internet.
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ElmoOxygen
- Posts: 2
- Joined: 28 Feb 2019, 03:46
Re: License Error: Banned due to abuse
I've also been banned. I'm running in docker and didn't have /data setup, so that's been fixed now.
P4224859
P4224859
Re: License Error: Banned due to abuse
P4224859 has been reinstated.
Re: License Error: Banned due to abuse
Hello
I didn't share my license P4436750 with anyone.
Yes, I bought my license directly on the site.
It is installed on a single PC under WIN X but I use ExpressVPN which can explain the different countries.
I didn't share my license P4436750 with anyone.
Yes, I bought my license directly on the site.
It is installed on a single PC under WIN X but I use ExpressVPN which can explain the different countries.
Re: License Error: Banned due to abuse
P4436750 is being used for Windows, macOS, Arch Linux, Debian Linux and Synology NAS platform packages:Maxim84 wrote: 02 Mar 2019, 04:08 It is installed on a single PC under WIN X but I use ExpressVPN which can explain the different countries.
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AUR DEB DOCKER MSI PKG SPK TAR ZIPRe: License Error: Banned due to abuse
Hello, I'm on the list: P5762479
Can you help me out?
My script runs hourly on the same configuration since day one (September 2018) and I recently found out that it is banned. I've changed it to once per day if that was the matter. I cannot understand the conflict. Thanks in advance.
Can you help me out?
My script runs hourly on the same configuration since day one (September 2018) and I recently found out that it is banned. I've changed it to once per day if that was the matter. I cannot understand the conflict. Thanks in advance.
Re: License Error: Banned due to abuse
Please check the list of things not to do, and see if you're doing something along those lines:
viewtopic.php?f=4&t=9594
Running FileBot once per day or every second doesn't matter, as long as you don't delete the application data folder in between runs.
Once you've identified and fixed the problem, I can re-instate your license number.
viewtopic.php?f=4&t=9594
Running FileBot once per day or every second doesn't matter, as long as you don't delete the application data folder in between runs.
Re: License Error: Banned due to abuse
Hi I just found my license is banned due to use clear cache function every two hours. I cannot send PM to you since I have no activity on this board. How can I request to unban my license?
Re: License Error: Banned due to abuse
P7060103 has been unbanned. Just run filebot --license FileBot_License_P7060103.psm (ideally with the latest FileBot 4.8.5) once again and it should work again.
Re: License Error: Banned due to abuse
Upgrade to 4.8.5 and the license reactivated successfully. Thanks a lot!rednoah wrote: 23 Apr 2019, 13:37 P7060103 has been unbanned. Just run filebot --license FileBot_License_P7060103.psm (ideally with the latest FileBot 4.8.5) once again and it should work again.
Re: License Error: Banned due to abuse
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P4241619 receiving LicenseError: Banned due to abuseRe: License Error: Banned due to abuse
You will find a log entry such as this for each license activation:
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Activate License P4241619viewtopic.php?f=4&t=9594
Re: License Error: Banned due to abuse
Okay I'm looking into it
But this is how I'm calling filebot and I'm not seeing any red flags
But this is how I'm calling filebot and I'm not seeing any red flags
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filebot -script fn:amc --output /media/plexdrive --action move -non-strict /media/plexdrive/unsorted/ --log-file /media/plexdrive/amc.log --def excludeList=/media/plexdrive/amc.txt exec="chmod -R 777 '{output}/'" clean=yRe: License Error: Banned due to abuse
The command is fine. The problem is unrelated to FileBot itself, and cannot be fixed by making changes to FileBot or filebot calls. So I can't help you fix the problem, but I can give you tips to maybe figure it out.
If your license has been banned, that that would indicate that the application data folder is deleted before or after each run:
Since you're using cron, the application context (e.g. user, home, etc) is likely completely different, and not the same as running commands in your own shell.
If you're running snap within cron, unexpected things might happen. Regardless, FileBot requires its application data folder to be persistent, and not deleted before or after each run.
If your license has been banned, that that would indicate that the application data folder is deleted before or after each run:
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DATA: /home/<user>/snap/filebot/24/dataRe: License Error: Banned due to abuse
Got it, thanks for the advice.
I see these activation attempts started April 19.
Will post back once I have more info.
Thanks
I see these activation attempts started April 19.
Will post back once I have more info.
Thanks
Re: License Error: Banned due to abuse
I've just reinstated P4241619 so you can play with it and see what's going on. Just keep a watch out for these Activate License log messages and make sure they don't appear for each successive run.
Re: License Error: Banned due to abuse
Thanks,
I've had a play with the application directory permissions. Will monitor.
Thanks for the prompt replies, much appreciated.
I've had a play with the application directory permissions. Will monitor.
Thanks for the prompt replies, much appreciated.
Re: License Error: Banned due to abuse
Seems to be fixed now, no more 'Activate License' messages.
For anyone else who runs into similar issue all I did was give the /home/<user>/snap/filebot/ directory WRX permissions for all users.
Wouldn't advise it if you're security conscious but for my purposes it's fine.
For anyone else who runs into similar issue all I did was give the /home/<user>/snap/filebot/ directory WRX permissions for all users.
Wouldn't advise it if you're security conscious but for my purposes it's fine.
Auto-Ban List of June
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P5548530 4042 activations between 05-16 and 05-31
PX4417147 1272 activations between 05-14 and 05-30
P7015608 1214 activations between 05-14 and 06-10
PX5853842 183 activations between 05-22 and 06-11
PX4420907 117 activations between 05-22 and 05-31
P3986568 88 activations between 05-16 and 06-11
PX7096420 40 activations between 05-14 and 06-12
P6992216 37 activations between 05-14 and 06-11
P4093665 33 activations between 05-14 and 06-13
P4322897 25 activations between 05-15 and 06-10
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DubstepNinja
- Posts: 7
- Joined: 30 Mar 2016, 19:16
Re: License Error: Banned due to abuse
Hi I'm on the last list PX5853842
not sure why My script is calling so many activations, I can post it here?
I'm running it in a freenas jail
application data is a persistent location
I was running it on a dedicated server which is now gone.
not sure why My script is calling so many activations, I can post it here?
I'm running it in a freenas jail
application data is a persistent location
I was running it on a dedicated server which is now gone.
Code: Select all
# to run use - screen -DmS filebot /home/dubstepninja/.filebot/autosort.sh
while true; do
echo "filebot Tv start less than 7 days"
/media/filebot/filebot.sh -script fn:amc --output "/media/Tv" "/media/UnsortedTv" --log-file "/media/filebot/amc1.log" --action copy --conflict override -non-strict --def music=y artwork=y --def clean=y --def unsorted=y --def
excludeList="/media/filebot/amc.txt" seriesFormat="/media/Tv/{n}/Season {s}/{s00e00} - {t}"
echo "Filebot tv complete"
echo "filebot Movie start"
/media/filebot/filebot.sh -script fn:amc --output "/media/Movie" "/media/UnsortedMovie" --log-file "/media/filebot/amc.log" --action copy --conflict override -non-strict --def music=y artwork=y --def clean=y --def unsorted=y --def excludeList="/media/filebot/amc.txt"
echo "Filebot Movies complete"
#echo "Start edit amc for Xxx"
#/home/dubstepninja/.config/.filebot/filebot.sh -script fn:amc "/home/dubstepninja/Media/XXX" --output "/home/dubstepninja/Sync/Xxx/Movies" --def excludeList=/home/dubstepninja/Sync/Xxx/Xxx.txt --def unsorted=y --def ut_label=other --def clean=y
#echo "unrar Xxx Complete"
find /home/dubstepninja/Sync/ -name .message -exec rm -f {} \;
echo "found and removed all '.message' from /sync/"
echo "deleting empty folders"
find /home/dubstepninja/. -type d -empty -delete
echo "finshed deleting empty folders"
echo "sleep 500 seconds"
sleep 500
echo "sleep 300 seconds"
sleep 300
done
Re: License Error: Banned due to abuse
I've unbanned PX5853842 for now so you can test and fix your setup.
Please read (6.) on how to check and confirm that your setup is working correctly:
viewtopic.php?f=4&t=9594
Please read (6.) on how to check and confirm that your setup is working correctly:
viewtopic.php?f=4&t=9594
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DubstepNinja
- Posts: 7
- Joined: 30 Mar 2016, 19:16
Re: License Error: Banned due to abuse
thank you, ill keep an eye on it,
Re: License Error: Banned due to abuse
Can you please unban - PX4420907
Re: License Error: Banned due to abuse
PX4420907 has been unbanned, so you can run a few tests and fix your setup.
Note that you need to fix your setup on your end, as described in this thread, as to not get auto-banned again right away.
Re: License Error: Banned due to abuse
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P6354964 31519 activations between 06-04 and 06-29
P4060954 13830 activations between 06-06 and 07-01
P7015608 3737 activations between 06-06 and 07-01
P7783954 923 activations between 06-14 and 07-03
P4125242 782 activations between 06-22 and 06-29
P8461367 635 activations between 06-30 and 07-02
PX5853842 182 activations between 06-04 and 06-26
P7609080 93 activations between 06-07 and 06-22
P6332261 47 activations between 06-11 and 06-29
P3986568 45 activations between 06-03 and 07-03
P7073986 43 activations between 06-13 and 07-02-
biguntroll
- Posts: 1
- Joined: 04 Jul 2019, 02:33
Re: License Error: Banned due to abuse
Can you please unban - P6332261. I believe Belvedere was causing the issue.
Re: License Error: Banned due to abuse
P6332261 has been unbanned.
Re: License Error: Banned due to abuse
Hello, please can you unban P8461367. My docker container was configured to activate the license on start which I have now changed to do so only if unactivated. Thanks.
Re: License Error: Banned due to abuse
P8461367 has been unbanned. Please keep an eye on the logs to make sure things are working correctly.
The official docker images can serve as inspiration:
https://hub.docker.com/r/rednoah/filebot/
The official docker images can serve as inspiration:
https://hub.docker.com/r/rednoah/filebot/
Re: License Error: Banned due to abuse
Can u Uban : P7609080
Been testing alot of setups finaly got then one wokring for me...
Been testing alot of setups finaly got then one wokring for me...
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CaptainEpix
- Posts: 1
- Joined: 04 Jul 2019, 17:29
Re: License Error: Banned due to abuse
Just making a post so I can send a PM. Also had this happen to me, not sure why.
Re: License Error: Banned due to abuse
Unbanned P7609080
Re: License Error: Banned due to abuse
The OP explains in detail what's not working correctly (i.e. application state is lost) and likely culprits. It's gonna be something along those lines.CaptainEpix wrote: 04 Jul 2019, 18:15 Just making a post so I can send a PM. Also had this happen to me, not sure why.
You have more than 10000 license activations accounting for more license activations than almost all other users combined, so something is definitely off.
Please find a fix the problem first. And then I can re-activate your license.
Re: License Error: Banned due to abuse
Hi good day,
Trying ti use the licence p6354963
They mention that is bloqued,
I didnt know that can ve bloqued until instart yo read this hereb,
I use filebot whit Docker (jlesrage/filebot), whit the Google cloud as aprendizage metod.
I have problem whit the vps almacenament trying to solve it i unmount the containers
I guess if can that make the problem
PD can somebody giveme a link to learn how to use the filebot licence?
#################################################################################333
No soy tan bueno en ingles espero y me puedan apoyar tanto con la licencia que en unos meses se me vence,
Trying ti use the licence p6354963
They mention that is bloqued,
I didnt know that can ve bloqued until instart yo read this hereb,
I use filebot whit Docker (jlesrage/filebot), whit the Google cloud as aprendizage metod.
I have problem whit the vps almacenament trying to solve it i unmount the containers
I guess if can that make the problem
PD can somebody giveme a link to learn how to use the filebot licence?
#################################################################################333
No soy tan bueno en ingles espero y me puedan apoyar tanto con la licencia que en unos meses se me vence,
hola muy buen día,
disculpen intentando usar la licencia P6354964
me menciona que esta bloqueada, no sabia que se podía llegar a bloquear
asta que empece a leer sobre el problema aquí, utilizo filebot mediante docker (jlesage/filebot)
con los vps de google cloud como método de aprendizaje.
ase poco tuve problemas con el almacenamiento en el vps, para intentar solucionarlo montaba y desmontaba los contenedores
nose si eso llego a afectar
PD, me podrían decir o dar algún link para aprender bien sobre como funciona la licencia con filebot
Re: License Error: Banned due to abuse
e.g.
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06-29 08:08:44 P6354964 US
06-29 08:08:57 P6354964 US
06-29 08:09:10 P6354964 US
06-29 08:09:23 P6354964 US
06-29 08:09:37 P6354964 US
06-29 08:09:50 P6354964 US
06-29 08:10:04 P6354964 US
06-29 08:10:17 P6354964 US
06-29 08:10:30 P6354964 US
06-29 08:10:43 P6354964 US
06-29 08:10:56 P6354964 US
06-29 08:11:09 P6354964 US
06-29 08:11:23 P6354964 US
06-29 08:11:35 P6354964 US
06-29 08:11:49 P6354964 US
06-29 08:12:02 P6354964 US
06-29 08:12:20 P6354964 US
06-29 08:12:33 P6354964 US
06-29 08:12:46 P6354964 US
06-29 08:12:59 P6354964 USviewtopic.php?f=4&t=9594
If your docker container is stateless, then it's gonna be as if FileBot is running for the first time every time, which leads to heavy abuse of online resources since it effectively disables all local caching:
https://hub.docker.com/r/rednoah/filebot/
Once you have identified and fixed the issue, then I can unban your license.
Re: License Error: Banned due to abuse
Note that clearing the cache will not solve the problem. The problem is the cache being clear before each and every run, as if FileBot is running for the first time, every time.Chris wrote: Hi, I'm not sure why this is happening. I just tried clearing the filebot cache, so hopefully that will help. I'm running filebot with cron every half hour with the command (below) command, but I'm not seeing it doing anything at the link you provided that seems like it would cause this issue.
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0,30 * * * * filebot -script fn:amc --output "/media/datahaus/Video" --action move --conflict skip -non-strict "/home/ubuntu/Downloads/deluge/completed" --log-file amc.log --def seriesFormat="/media/datahaus/Video/TV/{plex.tail}" movieFormat="/media/datahaus/Video/Movies/{plex.name}" unsorted=y music=y artwork=y exludeList=amcExclude.txt -no-xattr
The FileBot application data folder / cache is empty every time filebot is called, but why that happens in your particular setup, only you can figure out. A likely reason is that cron doesn't work the way you think it does.
Ask yourself:
* What user is calling cron tasks?
* Where is the user home for these cron tasks?
* Perhaps cron is set to use a temporary user home that is not persisted after the cron job is done?
Please read (6.) on how you can verify yourself if it's working correctly or not:
viewtopic.php?f=4&t=9594#p40629
Re: License Error: Banned due to abuse
I hope I’ve already solved the problem,rednoah wrote: 08 Jul 2019, 02:14Your license has been activated 31527 times. 2-3 times would be normal.
Once you have identified and fixed the issue, then I can unban your license.
as I am using a Method that is used in the project cloudbox, to install Docker and that works with format btrfs,
could me please unlock the license P6354964 to be able to use filebot, and in turn be able to know if the previous problem was solved
thank you for your time
PD: I use google translator to translate, since I am bad with english
###############################################################################
PD: uso google traductor para traducir ya que soy malo con el ingles XD
Espero haber resuelto ya el problema,
ya que estoy usando un método que se usa en el proyecto cloudbox, para instalar Docker y que funciona con el formato btrfs,
¿podría desbloquear la licencia p6354963 para poder utilizar filebot, y a su vez, saber si se resolvió el problema anterior?
Gracias por tu tiempo
Last edited by zatuz on 13 Jul 2019, 04:42, edited 1 time in total.
Re: License Error: Banned due to abuse
the container uses the "config" folder where the cache folder is located,
my configuration
filebot
Image: jlesage / filebot
container_name: filebot
restart: always
volumes:
- "$ {APPS_DATA} / filebot: / config: rw"
I think I'm going to change:
restart: always >> restart: unless it stops
my configuration
filebot
Image: jlesage / filebot
container_name: filebot
restart: always
volumes:
- "$ {APPS_DATA} / filebot: / config: rw"
I think I'm going to change:
restart: always >> restart: unless it stops
Re: License Error: Banned due to abuse
P6354964 has already been unbanned.
Please keep an eye on the log as explained in (6.) to ensure things are working correctly:
viewtopic.php?f=4&t=9594
Please keep an eye on the log as explained in (6.) to ensure things are working correctly:
viewtopic.php?f=4&t=9594
Re: License Error: Banned due to abuse
Running FileBot on a machine with no disk space does not work, it may appear to work, but it will work badly with caching effectively disabled:
I'm sorry to inconvenience you to fix your setup, but a single user demanding 5.000 times more network resources than an average user, is not acceptable, regardless of whether or not FileBot is free or paid software.
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Activate License P7015608
Jul 14, 2019 4:51:04 AM net.sf.ehcache.store.disk.DiskStorageFactory$DiskWriteTask call
SEVERE: Disk Write of P7015608 failed:
java.io.IOException: No space left on device
at java.io.RandomAccessFile.writeBytes(Native Method)
at java.io.RandomAccessFile.write(RandomAccessFile.java:525)
at net.sf.ehcache.store.disk.DiskStorageFactory.write(DiskStorageFactory.java:393)
at net.sf.ehcache.store.disk.DiskStorageFactory$DiskWriteTask.call(DiskStorageFactory.java:477)
at net.sf.ehcache.store.disk.DiskStorageFactory$PersistentDiskWriteTask.call(DiskStorageFactory.java:1071)Note that this is not about the license, the license abuse is just a symptom, that tells us caching is disabled, which means instead of downloading ~10 MB per month (like everyone else) you are downloading 10 MB * 5.000 times per month, which costs me an extra 50 GB of traffic per month / 600 GB per year.P7015608 wrote: 16 Jul 2019, 12:48 the no space left on device errors are because filebot license gets banned and doesn't work. So my setup is getting stopped because filebot doesn't rename files
In the past, before knowing that filebot has a paid version, I was using the free one. Which used to work great.
However I wanted to support your work and this awesome program
I'm sorry to inconvenience you to fix your setup, but a single user demanding 5.000 times more network resources than an average user, is not acceptable, regardless of whether or not FileBot is free or paid software.
Re: License Error: Banned due to abuse
Hi I received a mail about my license abuse.
I see that some times when I run filebot I get the license message without mi interaction, maybe a bug o its my error?
Give me time to see if I put filebot with the parameter licence in a script...
Thanks
I see that some times when I run filebot I get the license message without mi interaction, maybe a bug o its my error?
Give me time to see if I put filebot with the parameter licence in a script...
Thanks
Re: License Error: Banned due to abuse
My license is P9384858
Re: License Error: Banned due to abuse
No I dont have any error in my scripts:
I thing this abuse report its incorrect.
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find . -name "*.sh*" -exec grep filebot {} ';'
export JAVA_OPTS="-Dnet.filebot.logging.debug=ALL -Dnet.filebot.logging.time=true -Dnet.filebot.web.WebRequest.log.response=true"
filebot -rename -non-strict --lang es --log ALL -no-xattr --conflict auto --db TheMovieDB --format "$(pwd)/{n} ({y})/{n} ({y}) {vf} {hdr} {bitdepth}bits {vc} {ac} {aco} {channels} {audioLanguages}" "$FILE"
export JAVA_OPTS="-Dnet.filebot.logging.debug=ALL -Dnet.filebot.logging.time=true -Dnet.filebot.web.WebRequest.log.response=true"
filebot -rename -non-strict --lang es --log ALL -no-xattr --conflict auto --db TheMovieDB --format "$(pwd)/{n} ({y})/{n} ({y}) {vf} {hdr} {bitdepth}bits {vc} {ac} {aco} {channels} {audioLanguages}" "$FILE"
export JAVA_OPTS="-Dnet.filebot.logging.debug=ALL -Dnet.filebot.logging.time=true -Dnet.filebot.web.WebRequest.log.response=true"
filebot -rename -non-strict --lang es --log ALL -no-xattr --conflict auto --db TheMovieDB --format "$pwd/{n} ({y})/{n} ({y}) {vf} {hdr} {bitdepth}bits {vc} {ac} {aco} {channels} {audioLanguages}" "$FILE"
export JAVA_OPTS="-Dnet.filebot.logging.debug=ALL -Dnet.filebot.logging.time=true -Dnet.filebot.web.WebRequest.log.response=true"
filebot -rename -non-strict --lang es --log ALL -no-xattr --conflict auto --db TheMovieDB --format "$pwd/{n} ({y})/{n} ({y}) {vf} {hdr} {bitdepth}bits {vc} {ac} {aco} {channels} {audioLanguages}" "$FILE"
Re: License Error: Banned due to abuse
The warning email you have received should include detailed activation logs. If you're not seeing corresponding log records on your end, then you're not collecting logs, or not looking at the logs.
What are you trying to do here? You're simply searching *.sh shell scripts for the keyword filebot which definitely won't ever yield any log records of any kind...
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find . -name "*.sh*" -exec grep filebot {} ';'Code: Select all
grep "Activate License" /path/my/amc.logRe: License Error: Banned due to abuse
I will modify my scripts , no problem. But I don't understand why filebot its validating licence itself.
I don't parse the license command in my scripts...
I don't parse the license command in my scripts...
Re: License Error: Banned due to abuse
You've somehow effectively disabled application state and caching, leading filebot to believe it's running for the first time each and every time, leading to unnecessary abuse of online resources (license abuse warnings usually being the first symptom, though 3rd party services may also auto-ban you eventually).keteflips wrote: 28 Sep 2019, 14:21 I will modify my scripts , no problem. But I don't understand why filebot its validating licence itself.
I don't parse the license command in my scripts...
Please read the original post for details, if you have not done so already, since it explains things in detail and gives a non-exhaustive list of potential issues:
viewtopic.php?f=4&t=9594
Re: License Error: Banned due to abuse
Thanks I will add the --log-file to monit whats happend.rednoah wrote: 28 Sep 2019, 08:47You are activating your license 300+ times per day. A properly configured FileBot instance would do so no more than once per month.
The warning email you have received should include detailed activation logs. If you're not seeing corresponding log records on your end, then you're not collecting logs, or not looking at the logs.
What are you trying to do here? You're simply searching *.sh shell scripts for the keyword filebot which definitely won't ever yield any log records of any kind...If you were to check for license activation events, the corresponding grep command would look more like this:Code: Select all
find . -name "*.sh*" -exec grep filebot {} ';'Code: Select all
grep "Activate License" /path/my/amc.log
If you didn't set a --log-file and didn't redirect IO, then you wouldn't find any logs, as there aren't any.
I recommend setting the --log-file to an absolute file path that you can find and check easily.
Sorry for my english XD
Re: License Error: Banned due to abuse
Great, I find the problem.
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WARNING: The index for data file /home/keteflips/.filebot/cache/0/data_0.data is out of date, probably due to an unclean shutdown. Deleting index file /home/keteflips/.filebot/cache/0/data_0.index
Sep 28, 2019 10:29:18 PM net.sf.ehcache.store.disk.DiskStorageFactory <init>
WARNING: The index for data file /home/keteflips/.filebot/cache/0/themoviedb_es-es_1.data is out of date, probably due to an unclean shutdown. Deleting index file /home/keteflips/.filebot/cache/0/themoviedb_es-es_1.index
Sep 28, 2019 10:29:19 PM net.sf.ehcache.store.disk.DiskStorageFactory <init>
WARNING: The index for data file /home/keteflips/.filebot/cache/0/themoviedb_es-es_1_etag_1.data is out of date, probably due to an unclean shutdown. Deleting index file /home/keteflips/.filebot/cache/0/themoviedb_es-es_1_etag_1.index
Activate License P9384858
Re: License Error: Banned due to abuse
The error message just says FileBot didn’t shut down normally, but was somehow killed by the operating system, or crashed. That too breaks caching.
IF you get this message repeatedly, then the next step is to figure out why the filebot process is killed.
Re: License Error: Banned due to abuse
The error its solved in my case.
I dont have more License failures.
Please check it.
I dont have more License failures.
Please check it.
Re: License Error: Banned due to abuse
Yep. Looks good. Last activation is from a few days ago, so it seems to be working correctly now:
Code: Select all
2019-09-28 21:07:47 P9384858What was the source of the issue?
Re: License Error: Banned due to abuse
rednoah wrote: 04 Oct 2019, 03:13 Yep. Looks good. Last activation is from a few days ago, so it seems to be working correctly now:Code: Select all
2019-09-28 21:07:47 P9384858What was the source of the issue?
Ubuntu Server when its out of memory kills the daemon that causes the problem, and this daemon its my script XD
Re: License Error: Banned due to abuse
That's an interesting one! Wouldn't have thought of that. That could cause a problem if it's killed suddenly at an inconvenient time.keteflips wrote: 22 Oct 2019, 10:56 Ubuntu Server when its out of memory kills the daemon that causes the problem, and this daemon its my script XD
Re: License Error: Banned due to abuse
Please read this post thoroughly as it will give you a very good idea what's going on and a general reason why your license may have been flagged:aaseef021 wrote:27 Dec 2019, 03:38 Hi
I keep getting emails about FileBot License P9982009 has been activated 98 times
Not sure what I am doing wrong, I have have crontab setup to run every 5 minutes for exact and ever 17 minutes for copy to a folder.
I really got no clue why I am being flagged can you please assist I want to solve this. I never had this issue before when using this same exact process
viewtopic.php?f=4&t=9594#p40629
Re: License Error: Banned due to abuse
Hi
Thanks for the response. I didn't see any errors in the log. it seems like it is working fine but still. This is the path to my log file
Aslo I tried this command
it does't work for me, maybe I am doing it wrong. Can you please assist.
Thanks for the response. I didn't see any errors in the log. it seems like it is working fine but still. This is the path to my log file
Code: Select all
/filebot-portable/data/root/logs# ls
amc.log filebot.log filebot.txt log.txtCode: Select all
filebot --log-file log.txtRe: License Error: Banned due to abuse
Unfortunately, without access to your screen and keyboard, I cannot really help in this case. Perhaps you have a Linux-savvy friend that can help you out?
My first steps towards figuring out the root cause would be as follows:
* Make sure you're using the latest version of FileBot
* According to (7.) confirm the problem for yourself, so that you can later on check if the problem is solved or not
* Read (1.) to (3.) and understand the common theme, and then try to figure out what's going awry in your setup
* Systematically narrow down what's going on, check where filebot is writing application data files, and then trace what's happening to those files before and after filebot is running, to find out why they're magically disappearing between runs.
EDIT:
Note that I'm happy to just offer a refund if you choose not to investigate the issue. Maybe there's a simple cause. Maybe it'll take many many hours to find this simple cause. Maybe it's not going to be easy.
My first steps towards figuring out the root cause would be as follows:
* Make sure you're using the latest version of FileBot
* According to (7.) confirm the problem for yourself, so that you can later on check if the problem is solved or not
* Read (1.) to (3.) and understand the common theme, and then try to figure out what's going awry in your setup
* Systematically narrow down what's going on, check where filebot is writing application data files, and then trace what's happening to those files before and after filebot is running, to find out why they're magically disappearing between runs.
EDIT:
Re: License Error: Banned due to abuse
Hi
I am willing to give you remote access to SSH or putty, if you like to take a look.
I actually love filebot, would not want to really use anything else
I am willing to give you remote access to SSH or putty, if you like to take a look.
I actually love filebot, would not want to really use anything else
Re: License Error: Banned due to abuse
Sorry, that kinda time-intensive one-on-one service is not currently possible.
Perhaps you could create a new thread, describe what you have tried so far, describe your setup, share your logs and scripts and cron config, etc. And then we can try to home in on the cause step by step. It'll be difficult, but you'll learn many useful skills on the way.
Perhaps you could create a new thread, describe what you have tried so far, describe your setup, share your logs and scripts and cron config, etc. And then we can try to home in on the cause step by step. It'll be difficult, but you'll learn many useful skills on the way.
Re: License Error: Banned due to abuse
Hi
Thank you so much for your help, I have created a new thread for my issue. Hoping someone is able to help
viewtopic.php?f=11&t=11377
Thank You so much for your help
Thank you so much for your help, I have created a new thread for my issue. Hoping someone is able to help
viewtopic.php?f=11&t=11377
Thank You so much for your help
Re: License Error: Banned due to abuse
Well, logs are logs, and I can't tell you what to do since it's definitely a client-side problem. You could check your logs, and see if you get the corresponding "Activate License" entires.I don't have an automated setup, I just click on the exe to open Filebot, so I don't know how it possibly could be activated multiple times.....
Reasons the system might have flagged your license:
1. Activated from 5+ countries in a short period of time (normal would be 1-2)
2. Activated many times in a short period of time (normal would be 1-5 times per month)
The first post of this thread should give you the general idea as what's going on, application state is reset between runs, leading to premature "Activate License" requests. This could be for any number of reasons. Some guy had a 3rd party tool that periodically deleted all application data files. Could be anything though. Keeping logs and checking them would be a good first step to figure it out.
Re: License Error: Banned due to abuse
I don’t even know how to get into the logs, and I only use a vpn for watching other country’s Netflix so I never use filebot while I’m on it.
Re: License Error: Banned due to abuse
Well, now is probably the time to learn how to get into the logs and have a look. See FAQ for details.jdcox215 wrote: 17 Jan 2020, 20:07 I don’t even know how to get into the logs, and I only use a vpn for watching other country’s Netflix so I never use filebot while I’m on it.
Re: License Error: Banned due to abuse
At first glance. You're not (6.) using a log file, so you won't be able to (7.) check the log to check if everything is in order. Those would be the first steps so you yourself can confirm that things are working correctly / are not working correctly.My script runs the following on a scheduled task every 30 minutes.I cannot see anything wrong with that script based on your linked forum thread.Code: Select all
filebot -script fn:amc --output "\\192.168.1.1\data\media\movies" --action move -non-strict "\\192.168.1.1\data\media\moviestobeprocessed" --def movieFormat="\\192.168.1.1\data\media\{plex}" exit
The next step would then be to figure out why things are not working on your machine. This could be for any number of reasons, specific to your machine and setup, something only you can figure out. Whatever it may be, it results in FileBot thinking it's running for the first time, every time.
Re: License Error: Banned due to abuse
That would explain why you didn't get any of the automated warning emails. Please PM me your correct email address.selfm4n wrote: 07 Mar 2020, 17:35 Could you reinstate the license? Also, I noticed that the email address associated with my license is an old one that I deleted. Is this likely to be a problem in the future? If yes, could you update it to ".com"?
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floppy84400
- Posts: 1
- Joined: 13 Mar 2020, 00:45
Re: License Error: Banned due to abuse
hi,
my license PX10567149 have been banned, i don't have any clear cache or other things that can explain for now the issue.
could you unban it ?
regards
my license PX10567149 have been banned, i don't have any clear cache or other things that can explain for now the issue.
could you unban it ?
regards
Re: License Error: Banned due to abuse
What does the log say? How many Activate License lines did you find?rednoah wrote: 29 Dec 2018, 06:21 7.
DO check your --log-file once in a while to see if everything is in order:Code: Select all
grep "Activate License" /path/to/logCode: Select all
Activate License P1234567Activate License P1234567 MUST NOT show up in your log for each and every filebot call. You will see this message once or twice per month during normal usage. If you see this message hundreds of times per day, then you need to fix your setup. (NOTE: Activate License logging requires FileBot 4.8.5 or higher)
The FileBot log file does not include system console output. Please read Shell Script Debugging for Beginners on how to collect complete console output including crash dumps and device errors. (NOTE: extremely useful for debugging strange issues)
-
mulderonline
- Posts: 3
- Joined: 11 Nov 2019, 08:42
Re: License Error: Banned due to abuse
I have no change on my setup since one year i have install new realase please unban my licence: P8498486
Re: License Error: Banned due to abuse
Nevertheless. Your setup is broken now, and has been for the last ~4 weeks, because you have been receiving warning emails every week for the last ~3 weeks with detailed logs about your license activations.mulderonline wrote: 01 Apr 2020, 09:08 I have no change on my setup since one year i have install new realase please unban my licence: P8498486
I will manually unban your license, but if you don't resolve the underlying issue, whatever it may be, the system will auto-ban you again.
EDIT: P8498486 has already been unbanned on Monday.
Re: License Error: Banned due to abuse
Hi there,
Can you please unblock license P9334532? My /data folder dropped out on Docker windows yesterday when fiddling with drives.
Thanks!
Can you please unblock license P9334532? My /data folder dropped out on Docker windows yesterday when fiddling with drives.
Thanks!
Re: License Error: Banned due to abuse
P9334532 is not currently banned.
If your license was banned, you would see this error message:
If your license was banned, you would see this error message:
Code: Select all
Banned due to abuse. Please read https://www.filebot.net/error/429.html for details.Re: License Error: Banned due to abuse
P8461367 is not currently banned. What makes you think that your license is banned?
Re: License Error: Banned due to abuse
Hi rednoah,
My PX7006317 license shows a "banned due to abuse" error. Can you review what happens? Thank you
My PX7006317 license shows a "banned due to abuse" error. Can you review what happens? Thank you
Re: License Error: Banned due to abuse
"banned due to abuse" is preceded by no less than 3 warning emails with detailed license activation logs, so you can review what you're doing, and check that against frequent user errors:GoT2020 wrote: 10 May 2020, 10:52 My PX7006317 license shows a "banned due to abuse" error. Can you review what happens? Thank you
viewtopic.php?t=9594
Re: License Error: Banned due to abuse
I have not received any email detailing inappropriate use.rednoah wrote: 10 May 2020, 12:08"banned due to abuse" is preceded by no less than 3 warning emails with detailed license activation logs, so you can review what you're doing, and check that against frequent user errors:GoT2020 wrote: 10 May 2020, 10:52 My PX7006317 license shows a "banned due to abuse" error. Can you review what happens? Thank you
viewtopic.php?t=9594
Is it possible to unlock the ban? Thank you
Re: License Error: Banned due to abuse
Please check your spam folder. The email will have been sent to the one on your license. A license can be unblocked, but it'd be best to first figure out why it might have been banned in the first place, because it'll likely get auto-banned again the root cause is not fixed.
Re: License Error: Banned due to abuse
I have checked the email account and I do not have any email from Filebot, except for the license fee. In SPAM I don't have anything either.rednoah wrote: 10 May 2020, 12:42 Please check your spam folder. The email will have been sent to the one on your license. A license can be unblocked, but it'd be best to first figure out why it might have been banned in the first place, because it'll likely get auto-banned again the root cause is not fixed.
Could those emails not have been sent?
Thank you
Re: License Error: Banned due to abuse
Email were sent on 10 Apr, 17 Apr and 24 Apr. Gmail will keep Spam for a month, but if you're using other providers, and don't regularly check your Spam, then you might have missed them. I'll see if I can forward you the most recent one again.GoT2020 wrote: 10 May 2020, 12:53 I have checked the email account and I do not have any email from Filebot, except for the license fee. In SPAM I don't have anything either.
Could those emails not have been sent?
Re: License Error: Banned due to abuse
Thanks rednoah, I just received the emails you have sent me now.rednoah wrote: 10 May 2020, 13:03Email were sent on 10 Apr, 17 Apr and 24 Apr. Gmail will keep Spam for a month, but if you're using other providers, and don't regularly check your Spam, then you might have missed them. I'll see if I can forward you the most recent one again.GoT2020 wrote: 10 May 2020, 12:53 I have checked the email account and I do not have any email from Filebot, except for the license fee. In SPAM I don't have anything either.
Could those emails not have been sent?
The first step is to check your local logs as explained in (6.) and (7.) and to confirm the number of licence activations based on your own local log files.
What were your findings?
On the 21st and 22nd, I was playing on one of my servers with a script and I had to make many continuous requests.
I have marked @ filebot.net as secure mail. Can you unlock my license please.
Thank you.
Re: License Error: Banned due to abuse
PX7006317 has been unbanned and should work again. Please keep an eye on things.
Re: Comments on License Error: Banned due to abuse
Can you help me to check my license
PX17106600
Thanks
PX17106600
Thanks
Re: Comments on License Error: Banned due to abuse
If your license has been banned, then you will have received multiple warning emails with more detailed information.
viewtopic.php?t=9594
Re: Comments on License Error: Banned due to abuse
Hi I have some issues - my license seems to be unbaned after sending message. But as long as I register from cmd line on my synology and run cmd line on synology it works fine, BUT when I use script from same account it returns
LicenseError: Banned due to abuse. Please read https://www.filebot.net/error/429.html for details.
Should I reboot and setup license on boot?
LicenseError: Banned due to abuse. Please read https://www.filebot.net/error/429.html for details.
Should I reboot and setup license on boot?
Re: Comments on License Error: Banned due to abuse
Explicitly calling filebot --license will do the trick in most cases, but on Synology NAS the license key path is shared across for all user accounts, while license activation status is specific to each user account, so you may need to filebot --license once for each user account.
On Synology NAS, each $USER will has it's own FileBot application data folder and caches and so filebot --license and -clear-cache work only within the context of the current calling $USER, and thus can only fix license activation status for the current calling $USER due to file permissions.
On Synology NAS, the easiest way to reset everything is to just uninstall the FileBot package completely via Synology DSM. That will clear all FileBot application data for all users.
Re: Comments on License Error: Banned due to abuse
What are you doing? What does the log say?
If you see license activations multiple times per day, then you're likely accidentally deleting application state:
viewtopic.php?t=9594
viewtopic.php?t=9594