License repeatly asked for

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kenjo
Posts: 6
Joined: 24 May 2017, 15:58

License repeatly asked for

Post by kenjo »

I have a lifetime license and it's been working fine until today. Anytime I try to rename a file, it pops up and asks for the license. I provide my filebot psm file and it says it activated successfully and is valid until the year 2071. I go back to rename the file and it pops up asking for the license again.

However, I am seeing this problem on my MBP High Sierra OSX but it's working fine on my Big Sur imac. I'll try reinstalling filebot.

Filebot v4.9.4
OSX 10.13.6 High Sierra
kenjo
Posts: 6
Joined: 24 May 2017, 15:58

Re: License repeatly asked for

Post by kenjo »

Completely removing and reinstalling seems to have fixed it....
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rednoah
The Source
Posts: 20313
Joined: 16 Nov 2011, 08:59

Re: License repeatly asked for

Post by rednoah »

If there's a problem, then the log might shed light on the issue. Please read How to Request Help details.
:idea: Please read the FAQ and How to Request Help.
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