Unable to receive email on my custom email domain / server

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Antwerp0287
Posts: 1
Joined: 14 Oct 2019, 08:55

Unable to receive email on my custom email domain / server

Post by Antwerp0287 » 14 Oct 2019, 09:14

I have paid for a new license (2nd year running :D ) but I have been waiting for the email and it still hasn't arrived yet.
Mailbox isin't full and I am receiving emails from filebot.net email address and Paddle.
Paypal receipt has also arrived so I don't believe it is an issue with my email
Any help available on this?
Cheers all

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rednoah
The Source
Posts: 16777
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: HELP PLEASE (License)

Post by rednoah » 14 Oct 2019, 09:22

Your license has been delivered according to the email server logs:

Code: Select all

Delivered: ... → ... 'FileBot License (Order P9775033)' Server response: 250 OK
:arrow: If you have trouble receiving, please PM me your Gmail address.
:idea: Please read the FAQ and How to Request Help.

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