I bought Filebot from the Microsoft store for $9.99 in late 2016. Do I get some legacy license?

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imnotgoodatthis
Posts: 13
Joined: 01 Dec 2016, 05:50

I bought Filebot from the Microsoft store for $9.99 in late 2016. Do I get some legacy license?

Post by imnotgoodatthis »

I read the active license directions and it says to check for email from [email protected] I never got an email from there. When I check emails I find original purchase:

Image

Figured I deserve the license thing. :) If it matters, once back then I got mad that Filebot wasn't working and said I was just gonna buy it again. :) ty
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rednoah
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Re: I bought Filebot from the Microsoft store for $9.99 in late 2016. Do I get some legacy license?

Post by rednoah »

Why not keep using the Microsoft Store edition?


:idea: The Microsoft Store works just fine. The universal license has no benefit to you if you are able to install software from the Microsoft Store.


:idea: If you have purchased FileBot from the Microsoft Store, then your purchase / license is stored in your Microsoft Account. You will not receive a separate universal license. Please read FileBot Pricing Explained for details. But, if you want a complimentary 1-year universal license, then you're late, but we can make an exception for you.
:idea: Please read the FAQ and How to Request Help.
imnotgoodatthis
Posts: 13
Joined: 01 Dec 2016, 05:50

Re: I bought Filebot from the Microsoft store for $9.99 in late 2016. Do I get some legacy license?

Post by imnotgoodatthis »

Oh awesome, tyvm. Just got it from Windows Store, didn't know it worked that way.
imnotgoodatthis
Posts: 13
Joined: 01 Dec 2016, 05:50

Re: I bought Filebot from the Microsoft store for $9.99 in late 2016. Do I get some legacy license?

Post by imnotgoodatthis »

Well, it's not quite fixed yet. Now when I click to rename it tells me "License Required." It won't work without this license, and one of the links is a 1 year subscription for $6.

Really? I bought this program 5 years ago, do I need to buy a lifetime now for $48?
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rednoah
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Re: I bought Filebot from the Microsoft store for $9.99 in late 2016. Do I get some legacy license?

Post by rednoah »

If you purchase and install FileBot via the Microsoft Store, then it will never ask for a license. If FileBot is asking for a license, then you're not using the Microsoft Store version. Please uninstall all versions of FileBot that you may have installed, and then install FileBot exclusively via the Microsoft Store.

:arrow: https://get.filebot.net/windows/
:idea: Please read the FAQ and How to Request Help.
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