How can I recover my license if I don't know my order number?

Any questions? Need some help?
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nsprasad
Posts: 4
Joined: 20 Dec 2018, 10:17

How can I recover my license if I don't know my order number?

Post by nsprasad » 22 Sep 2019, 01:31

Hi,

How can I get my license keys. I dont have my order number with me.

Regards...Srini

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rednoah
The Source
Posts: 16615
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: my license

Post by rednoah » 22 Sep 2019, 09:53

Here you go:
rednoah wrote:
14 Aug 2018, 07:21
If you have used your Credit Card during checkout, then I can look up your order number by name. If you have used PayPal or Apple Pay, and mistyped your email address during checkout, then you need to contact Paddle (our payment processor) first so they can look up your order number via your payment details.
Please follow this thread for details:
viewtopic.php?t=6121
:idea: Please read the FAQ and How to Request Help.

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