Paddle flagged Payment

Any questions? Need some help?
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mdoverl
Posts: 1
Joined: 15 Oct 2019, 04:46

Paddle flagged Payment

Post by mdoverl »

So I submitted a purchase to order a license for Filebot via Paddle, and I'm pretty sure the transaction was flagged. Sadly I had my VPN on at the time, which may have made them think it's identity theft. I don't want to wait it out, I would like to get Filebot up and running as soon as possible. Is there any way to tell them to remove the flag?
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rednoah
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Posts: 18823
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Paddle flagged Payment

Post by rednoah »

Not sure. Did you get an email from them?

Paddle has a contact form on their website that you can use for issues and inquiries.
:idea: Please read the FAQ and How to Request Help.
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