[Microsoft Store] Strange FileBot icon (in Light Mode)

Any questions? Need some help?
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OldGrifo
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Joined: 22 Dec 2021, 12:19

[Microsoft Store] Strange FileBot icon (in Light Mode)

Post by OldGrifo »

Hi,
I installed Filebot on Windows 11 (from the Microsoft Store) and when I create a shortcut to the desktop I have this ugly icon.
Image

This didn't happen in Windows 10.

How can I fix it?
Thanks
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rednoah
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Re: Strange FileBot icon

Post by rednoah »

AFAIK, Windows Store doesn't allow you to create Desktop Shortcuts for apps in the first place... But if you somehow created one manually, then perhaps you can also manually change the icon?


:arrow: You can get the *.ico file here:
https://www.filebot.net/favicon.ico
:idea: Please read the FAQ and How to Request Help.
kim
Power User
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Joined: 15 May 2014, 16:17

Re: Strange FileBot icon

Post by kim »

This is a Windows thing not Filebot (so google e.g. "Windows 11 icon color around"):

Try deleting the shortcut and make it again

Code: Select all

C:\Program Files\WindowsApps\PointPlanck.FileBot_4.9.4.0_x64__49ex9gnthnt12
the "filebot.exe" file
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rednoah
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Re: Strange FileBot icon

Post by rednoah »

Note that you cannot execute modern Windows Apps as if they were classic Windows executables.

Windows Apps must be started via the predefined entry points (i.e. the automatically generated Start Menu and Command shortcuts) and cannot be launched by clicking on the exe file. The latter will run the code in classic mode and break things since the code expects a modern context. The Program Files Windows Apps folder is hidden locked by default, probably for this kind of reason.



EDIT:

Creating a Desktop Shortcut via Windows+R and shell:AppsFolder works, and does indeed default to the ugly Windows Store icon style, but can be changed as usual via Properties -> Change Icon and the icon file linked above.
:idea: Please read the FAQ and How to Request Help.
OldGrifo
Posts: 10
Joined: 22 Dec 2021, 12:19

Re: Strange FileBot icon

Post by OldGrifo »

Hi all and thanks for the answers.
I fix the desktop icon creating a Desktop Shortcut via Windows+R and shell:AppsFolder and then I changed Icon with the icon file linked above.
So thanks again.
Now the problem is the taskbar...where it looks like this:
Image

Some hints? (You can't drag the icon from the desktop into the taskbar, it's possible only from Start Menu)
Thank you all in advance
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rednoah
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Re: Strange FileBot icon

Post by rednoah »

Sorry, no idea.


Here's what I see on Windows 11:

Image
:idea: Please read the FAQ and How to Request Help.
OldGrifo
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Joined: 22 Dec 2021, 12:19

Re: Strange FileBot icon

Post by OldGrifo »

Thanks,
but this is the windows store version?
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rednoah
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Re: Strange FileBot icon

Post by rednoah »

Yes. The screenshot shows actions such as "Rate and review" that are unique to Microsoft Store applications, and does not show actions such as "Open file location" that are unique to classic applications.
:idea: Please read the FAQ and How to Request Help.
OldGrifo
Posts: 10
Joined: 22 Dec 2021, 12:19

Re: Strange FileBot icon

Post by OldGrifo »

Ok so this is strange...in my case I think the problem is the way the icon appears in start menu, like this:

Image
OldGrifo
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Joined: 22 Dec 2021, 12:19

Re: Strange FileBot icon

Post by OldGrifo »

Sorry if I ask (I'm new) but there is a way to buy the standard version (which will solve all my issues, i guess) and pay only the difference between the two version?
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rednoah
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Re: Strange FileBot icon

Post by rednoah »

Sorry, unfortunately we can't exchange between different Store platforms:
viewtopic.php?t=6265


I can offer a free 1-year complimentary license though. Perhaps the issue on your machine resolves itself by then.
:idea: Please read the FAQ and How to Request Help.
OldGrifo
Posts: 10
Joined: 22 Dec 2021, 12:19

Re: Strange FileBot icon

Post by OldGrifo »

Ok got it.
So what do you think?
Is it normal that the icon in start menu is like that?
It was as aspected in windows 10...
OldGrifo
Posts: 10
Joined: 22 Dec 2021, 12:19

Re: Strange FileBot icon

Post by OldGrifo »

Just to let you know, I've tried to install different apps from the Microsoft store and all of them have a "normal" icon when pinned to taskbar.
So it's Filebot related....at least in my case.
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rednoah
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Re: Strange FileBot icon

Post by rednoah »

The accent colour border was a thing for all Store applications up until a few years ago. I have no idea why recent Windows versions would generate icons like that. FileBot itself certainly doesn't ship with those. Really only Microsoft engineers can find out what's going on. If I could reproduce the issue, then I could at least do blind trial and error testing, but if the issue is somehow specific to your machine, then we're out of options. If other users were to report the same issue, then that might give us a clue as to what's different. If you have other Windows machines, you could try and see if you get the same issue on all your devices.
:idea: Please read the FAQ and How to Request Help.
OldGrifo
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Joined: 22 Dec 2021, 12:19

Re: Strange FileBot icon

Post by OldGrifo »

Ok thank you.
I suppose is due to the icon in the start menu, which is smaller than the one I see in your screenshot. So it adds the blue border.
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rednoah
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Re: Strange FileBot icon

Post by rednoah »

I did some random testing, different scale factors, themes, etc. Somehow Windows uses the good icon in Dark mode, but the bad icon in Light mode. I have no idea why it would do that...



EDIT:

Looks like "dark theme" is the default, and "light theme" is a new thing that has to be explicitly supported, strange that this hasn't come up before though...
* https://www.reddit.com/r/Windows10/comm ... bar_icons/
* https://blog.mzikmund.com/2018/11/suppo ... ns-in-uwp/


TL;DR it'll work if you switch to dark theme; nothing you can do about "light theme" for now; but we might be able to fix that with the next update.
:idea: Please read the FAQ and How to Request Help.
OldGrifo
Posts: 10
Joined: 22 Dec 2021, 12:19

Re: [Microsoft Store] Strange FileBot icon (in Light Mode)

Post by OldGrifo »

Thank you, what a great support.
kim
Power User
Posts: 1222
Joined: 15 May 2014, 16:17

Re: [Microsoft Store] Strange FileBot icon (in Light Mode)

Post by kim »

Dark mode only "fixes" the taskbar not the desktop icon and you only need to change "Windows mode" not "app mode" to dark

desktop icon: "scale" does effect it e.g. 125% make it even smaller
OldGrifo
Posts: 10
Joined: 22 Dec 2021, 12:19

Re: [Microsoft Store] Strange FileBot icon (in Light Mode)

Post by OldGrifo »

Yes, I've enabled dark mode and it fixed the taskbar icon (To be honest I don't like dark mode, but for now...)
The desktop icon can be fixed only replacing it from properties with the one provided in this thread.
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