Unable to fetch episode data

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adrillex
Posts: 8
Joined: 08 Feb 2018, 23:28

Unable to fetch episode data

Post by adrillex » 08 Feb 2018, 23:40

Hi ! firstly, thanks for this amazing tool ! realy.

I just got a problem with my last serie : altered carbon. Filebot don't add, maybe because of the api.
Image

The log talk about the episode data so i tried to get episodes data with tvdb api and postman (https://api.thetvdb.com/series/334824/episodes) , and i got this :

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{
    "links": {
        "first": 1,
        "last": 1,
        "next": null,
        "prev": null
    },
    "data": [
        {
            "absoluteNumber": 1,
            "airedEpisodeNumber": 1,
            "airedSeason": 1,
            "airedSeasonID": 730976,
            "dvdEpisodeNumber": null,
            "dvdSeason": null,
            "episodeName": "Secrets",
            "firstAired": "2017-12-01",
            "id": 6327940,
            "language": {
                "episodeName": "en",
                "overview": "en"
            },
            "lastUpdated": 1513720107,
            "overview": "In 2019, a local boy's disappearance stokes fear in the residents of Winden, a small German town with a strange and tragic history."
        },
        {
            "absoluteNumber": 2,
            "airedEpisodeNumber": 2,
            "airedSeason": 1,
            "airedSeasonID": 730976,
            "dvdEpisodeNumber": null,
            "dvdSeason": null,
            "episodeName": "Lies",
            "firstAired": "2017-12-01",
            "id": 6347551,
            "language": {
                "episodeName": "en",
                "overview": "en"
            },
            "lastUpdated": 1513720116,
            "overview": "When a grim discovery leaves the police baffled, Ulrich seeks a search warrant for the power plant. A mysterious stranger checks into the hotel."
        },
        {
            "absoluteNumber": 3,
            "airedEpisodeNumber": 3,
            "airedSeason": 1,
            "airedSeasonID": 730976,
            "dvdEpisodeNumber": null,
            "dvdSeason": null,
            "episodeName": "Past and Present",
            "firstAired": "2017-12-01",
            "id": 6347552,
            "language": {
                "episodeName": "en",
                "overview": "en"
            },
            "lastUpdated": 1513720128,
            "overview": "It's 1986, and Ulrich's brother, Mads, has been missing for a month. Confusion reigns as past and present intertwine."
        },
        {
            "absoluteNumber": 4,
            "airedEpisodeNumber": 4,
            "airedSeason": 1,
            "airedSeasonID": 730976,
            "dvdEpisodeNumber": null,
            "dvdSeason": null,
            "episodeName": "Double Lives",
            "firstAired": "2017-12-01",
            "id": 6347553,
            "language": {
                "episodeName": "en",
                "overview": "en"
            },
            "lastUpdated": 1513720136,
            "overview": "Bizarre occurrences give Charlotte a sense of déjà vu, and she suspects Peter is hiding something. Franziska snaps when Magnus confronts her."
        },
        {
            "absoluteNumber": 5,
            "airedEpisodeNumber": 5,
            "airedSeason": 1,
            "airedSeasonID": 730976,
            "dvdEpisodeNumber": null,
            "dvdSeason": null,
            "episodeName": "Truths",
            "firstAired": "2017-12-01",
            "id": 6347554,
            "language": {
                "episodeName": "en",
                "overview": "en"
            },
            "lastUpdated": 1513720144,
            "overview": "Hannah takes her obsession with Ulrich too far. The stranger asks Regina to deliver an important package. Martha is torn between Jonas and Bartosz."
        },
        {
            "absoluteNumber": 6,
            "airedEpisodeNumber": 6,
            "airedSeason": 1,
            "airedSeasonID": 730976,
            "dvdEpisodeNumber": null,
            "dvdSeason": null,
            "episodeName": "Sic Mundus Creatus Est",
            "firstAired": "2017-12-01",
            "id": 6347555,
            "language": {
                "episodeName": "en",
                "overview": "en"
            },
            "lastUpdated": 1513720155,
            "overview": "Ulrich looks to the past for answers and dredges up disturbing family secrets. Armed with new tools, Jonas probes the cave's murky depths."
        },
        {
            "absoluteNumber": 7,
            "airedEpisodeNumber": 7,
            "airedSeason": 1,
            "airedSeasonID": 730976,
            "dvdEpisodeNumber": null,
            "dvdSeason": null,
            "episodeName": "Crossroads",
            "firstAired": "2017-12-01",
            "id": 6347556,
            "language": {
                "episodeName": "en",
                "overview": "en"
            },
            "lastUpdated": 1513720162,
            "overview": "Ulrich questions a frail and frightened Helge in the nursing home. Jonas searches for Mikkel, but the stranger warns him about meddling with the past."
        },
        {
            "absoluteNumber": 8,
            "airedEpisodeNumber": 8,
            "airedSeason": 1,
            "airedSeasonID": 730976,
            "dvdEpisodeNumber": null,
            "dvdSeason": null,
            "episodeName": "As You Sow, so You Shall Reap",
            "firstAired": "2017-12-01",
            "id": 6347557,
            "language": {
                "episodeName": "en",
                "overview": "en"
            },
            "lastUpdated": 1513720169,
            "overview": "In 1953, the disfigured bodies of two boys are exhumed at a construction site, the future location of Winden's nuclear power plant."
        },
        {
            "absoluteNumber": 9,
            "airedEpisodeNumber": 9,
            "airedSeason": 1,
            "airedSeasonID": 730976,
            "dvdEpisodeNumber": null,
            "dvdSeason": null,
            "episodeName": "Everything is Now",
            "firstAired": "2017-12-01",
            "id": 6347558,
            "language": {
                "episodeName": "en",
                "overview": "en"
            },
            "lastUpdated": 1513720178,
            "overview": "Ulrich runs afoul of the law, Helge tries to dodge Egon Tiedemann, Claudia harnesses the cave's powers, and Katharina lashes out at Hannah."
        },
        {
            "absoluteNumber": 10,
            "airedEpisodeNumber": 10,
            "airedSeason": 1,
            "airedSeasonID": 730976,
            "dvdEpisodeNumber": null,
            "dvdSeason": null,
            "episodeName": "Alpha and Omega",
            "firstAired": "2017-12-01",
            "id": 6347559,
            "language": {
                "episodeName": "en",
                "overview": "en"
            },
            "lastUpdated": 1513720186,
            "overview": "Peter gets a shock. Jonas learns the truth about his family, but there are more surprises still to come. Helge makes a sacrifice."
        }
    ]
}
If you look at the absoluteNumber of the special episode, it is set as NULL.
Maybe it could be for this reason ?

thanks for your help,
adrillex

kim
Power User
Posts: 565
Joined: 15 May 2014, 16:17

Re: Unable to fetch episode data

Post by kim » 09 Feb 2018, 02:20

https://www.thetvdb.com/?tab=series&id=332331&lid=7
503 Service Unavailable
No server is available to handle this request.
= try later ;)

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rednoah
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Re: Unable to fetch episode data

Post by rednoah » 09 Feb 2018, 04:45

I would appreciate the file paths in question as text so I can copy & paste them into my automated test setup. I can't tell for sure why it's not working unless I try things myself.

However, if the information in the filename doesn't match the information in the database, then that's indeed a very likely explanation.
:idea: Please read the FAQ and How to Request Help.

adrillex
Posts: 8
Joined: 08 Feb 2018, 23:28

Re: Unable to fetch episode data

Post by adrillex » 09 Feb 2018, 08:45

Sorry, here are the plain text format :

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Parameter: music = y
Parameter: artwork = n
Parameter: ut_dir = /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/
Parameter: ut_kind = multi
Parameter: ut_title = Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01
Parameter: ut_label =
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E02.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E03.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E04.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E05.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E06.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E07.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E08.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E09.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E10.FiNAL.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Group: [tvs:altered carbon] => [Altered.Carbon.S01E01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv, Altered.Carbon.S01E02.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv, Altered.Carbon.S01E03.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv, $Rename episodes using [TheTVDB]
Auto-detected query: [altered carbon]
Resource not found: https://api.thetvdb.com/search/series?name=altered+carbon
Failed to fetch episode data: [altered carbon]
CmdlineException: Failed to match files to episode data
Finished without processing any files
Failure (°_°)
It's not because of a service down because others series/film are working.
But if i try manually to get the api answer of the url shown, I get this :

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{
    "data": [
        {
            "aliases": [
                "Altered Carbon - Das Unsterblichkeitsprogramm"
            ],
            "banner": "graphical/332331-g5.jpg",
            "firstAired": "2018-02-02",
            "id": 332331,
            "network": "Netflix",
            "overview": "After 250 years on ice, a prisoner returns to life in a new body with one chance to win his freedom: by solving a mind-bending murder.",
            "seriesName": "Altered Carbon",
            "status": "Continuing"
        }
    ]
}
As you can see, there is a mistake in the name in the tv db. But "Altered carbon" is in the name so filebot should recognize it right ?
Thanks for your help, I appreciate.

EDIT : My bad, the series name in theTVDB is ok, its the aliases that have a weird name. So it should not come from here

adrillex
Posts: 8
Joined: 08 Feb 2018, 23:28

Re: Unable to fetch episode data

Post by adrillex » 12 Feb 2018, 12:55

up. Any idea ?

User avatar
rednoah
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Posts: 14114
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Unable to fetch episode data

Post by rednoah » 12 Feb 2018, 16:22

Does manual search work for you now?

Code: Select all

filebot -list --db TheTVDB --q "Altered Carbon"
:idea: Please read the FAQ and How to Request Help.

adrillex
Posts: 8
Joined: 08 Feb 2018, 23:28

Re: Unable to fetch episode data

Post by adrillex » 12 Feb 2018, 18:26

the command filebot -list --db TheTVDB --q "Altered Carbon" return me

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Altered Carbon - 1x01 - Out of the Past
Altered Carbon - 1x02 - Fallen Angel
Altered Carbon - 1x03 - In a Lonely Place
Altered Carbon - 1x04 - Force of Evil
Altered Carbon - 1x05 - The Wrong Man
Altered Carbon - 1x06 - Man with My Face
Altered Carbon - 1x07 - Nora Inu
Altered Carbon - 1x08 - Clash by Night
Altered Carbon - 1x09 - Rage in Heaven
Altered Carbon - 1x10 - The Killers
Altered Carbon - Special 1 - The History of Immortality
So I think its working
Thanks again

adrillex
Posts: 8
Joined: 08 Feb 2018, 23:28

Re: Unable to fetch episode data

Post by adrillex » 12 Feb 2018, 18:40

So I tried again the script

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264-ARK01 Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01
./rtorrent-postprocess: line 7: [: =: unary operator expected
[email protected]:~$ Locking /home/adrillex/.session/amc.log
Run script [fn:amc] at [Mon Feb 12 19:38:04 CET 2018]
Parameter: music = y
Parameter: artwork = n
Parameter: ut_dir = /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01
Parameter: ut_kind = multi
Parameter: ut_title = Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01
Parameter: ut_label =
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E02.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E03.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E04.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E05.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E06.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E07.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E08.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E09.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Input: /home/adrillex/torrents/Altered.Carbon.S01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01/Altered.Carbon.S01E10.FiNAL.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv
Group: [tvs:altered carbon] => [Altered.Carbon.S01E01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv, Altered.Carbon.S01E02.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv, Altered.Carbon.S01E03.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv, Altered.Carbon.S01E04.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv, Altered.Carbon.S01E05.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv, Altered.Carbon.S01E06.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv, Altered.Carbon.S01E07.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv, Altered.Carbon.S01E08.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv, Altered.Carbon.S01E09.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv, Altered.Carbon.S01E10.FiNAL.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv]
Rename episodes using [TheTVDB]
Auto-detected query: [altered carbon]
Failed to fetch episode data: [altered carbon]
CmdlineException: Failed to match files to episode data
Finished without processing any files
Failure (°_°)
So the problem is still here but filebot dont mention the api url as before.

adrillex
Posts: 8
Joined: 08 Feb 2018, 23:28

Re: Unable to fetch episode data

Post by adrillex » 12 Feb 2018, 18:57

sorry for the triple post, I forgot to say that i'm french .. so filebot -list --lang fr --db TheTVDB --q "Altered Carbon" return

Code: Select all

Resource not found: https://api.thetvdb.com/search/series?name=Altered+Carbon
TheTVDB: no results
Failure (°_°)
I don't understand why

kim
Power User
Posts: 565
Joined: 15 May 2014, 16:17

Re: Unable to fetch episode data

Post by kim » 12 Feb 2018, 20:45

The newer version of Filebot do not get the French data ?

V4.7.9

Code: Select all

filebot -list --lang fr --db TheTVDB --q "Altered Carbon"
Altered Carbon - 1x01 - La Griffe du passé
Altered Carbon - 1x02 - Crime passionnel
Altered Carbon - 1x03 - Le Violent
Altered Carbon - 1x04 - L'Enfer de la corruption
Altered Carbon - 1x05 - Le Faux Coupable
Altered Carbon - 1x06 - L'homme avec mon visage
Altered Carbon - 1x07 - Chien enragé
Altered Carbon - 1x08 - Le Démon s'éveille la nuit
Altered Carbon - 1x09 - La Proie du mort
Altered Carbon - 1x10 - Les Tueurs
Altered Carbon - 1xSpecial 1 - The History of Immortality
V4.7.19

Code: Select all

filebot -list --lang fr --db TheTVDB --q "Altered Carbon"
Fetch resource: https://api.thetvdb.com/search/series?name=Altered+Carbon
Resource not found: https://api.thetvdb.com/search/series?name=Altered+Carbon
Received 0 bytes
Rank [Altered Carbon] => [Altered Carbon]
Fetch resource: https://api.thetvdb.com/series/332331
Received 1,093 bytes
Fetch resource: https://api.thetvdb.com/series/332331
Received 845 bytes
Fetch resource: https://api.thetvdb.com/series/332331/episodes?page=1
Received 6,299 bytes
Altered Carbon - 1x01 - Out of the Past
Altered Carbon - 1x02 - Fallen Angel
Altered Carbon - 1x03 - In a Lonely Place
Altered Carbon - 1x04 - Force of Evil
Altered Carbon - 1x05 - The Wrong Man
Altered Carbon - 1x06 - Man with My Face
Altered Carbon - 1x07 - Nora Inu
Altered Carbon - 1x08 - Clash by Night
Altered Carbon - 1x09 - Rage in Heaven
Altered Carbon - 1x10 - The Killers
Altered Carbon - Special 1 - The History of Immortality
https://www.thetvdb.com/?tab=seasonall&id=332331&lid=17

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rednoah
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Joined: 16 Nov 2011, 08:59
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Re: Unable to fetch episode data

Post by rednoah » 15 Feb 2018, 04:20

It seems to generally work as of today at least.

Here's what I get:

Code: Select all

filebot -rename . --lang FR --action TEST
Rename episodes using [TheTVDB]
Auto-detected query: [Altered Carbon]
Fetching episode data for [Altered Carbon]
[TEST] from [Altered.Carbon.S01E01.MULTi.1080p.NF.WEB-DL.DDP5.1.x264-ARK01.mkv] to [Altered Carbon - 1x01 - La Griffe du passé.mkv]
Processed 1 files
:idea: Please read the FAQ and How to Request Help.

kim
Power User
Posts: 565
Joined: 15 May 2014, 16:17

Re: Unable to fetch episode data

Post by kim » 15 Feb 2018, 18:35

Confirmed working in V4.7.19...

the other day there NO "Français" here:
https://www.thetvdb.com/?string=Altered ... ion=Search
Altered Carbon Français 332331

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rednoah
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Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Unable to fetch episode data

Post by rednoah » 15 Feb 2018, 18:43

I guess somebody corrected the information online and that's why it's working now.
:idea: Please read the FAQ and How to Request Help.

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