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Re: [FAQ] How do I activate my license?

Posted: 07 Jun 2019, 08:00
by Chedd88
Hello, new user. I believe I had a typo in my email when I purchased a key. I will PM as per OP

Re: [FAQ] How do I activate my license?

Posted: 07 Jun 2019, 08:17
by rednoah
I've found your order and re-sent your license file.

Re: [FAQ] How do I activate my license?

Posted: 10 Jun 2019, 04:50
by braun82
I need my license key. Can you please send via email?

Re: [FAQ] How do I activate my license?

Posted: 10 Jun 2019, 06:01
by rednoah
braun82 wrote:
10 Jun 2019, 04:50
I need my license key. Can you please send via email?
Re-sent. Don't delete the email this time around. ;)

Re: [FAQ] How do I activate my license?

Posted: 14 Jun 2019, 21:56
by bandit1255
#1 posting to send you a PN... Done! :D

Hello to all of the rest ;)

Re: [FAQ] How do I activate my license?

Posted: 18 Jun 2019, 02:40
by alpheus0
Posting so I can pm

Re: [FAQ] How do I activate my license?

Posted: 18 Jun 2019, 04:34
by Oppai85
Got the email with an invoice, got the email asking me to activate this account but no email with my license.

Re: [FAQ] How do I activate my license?

Posted: 23 Jun 2019, 14:24
by kayftb
Posting so I can PM

Re: [FAQ] How do I activate my license?

Posted: 25 Jun 2019, 04:17
by Scooby2oo
I would love to have a license, but i received no Email :?

Re: [FAQ] How do I activate my license?

Posted: 28 Jun 2019, 02:32
by bergenhansa
I got a PGP key via my hotmail address, but every time I go to enter it, it says PGP SIGNED MESSAGE not found. I don't see an attachment file either.

Re: [FAQ] How do I activate my license?

Posted: 28 Jun 2019, 03:22
by nokay
My first post so I can PM you. :)-

Re: [FAQ] How do I activate my license?

Posted: 28 Jun 2019, 04:25
by rednoah
bergenhansa wrote:
28 Jun 2019, 02:32
I got a PGP key via my hotmail address, but every time I go to enter it, it says PGP SIGNED MESSAGE not found. I don't see an attachment file either.
Please PM me the text content of your license file.

Re: [FAQ] How do I activate my license?

Posted: 28 Jun 2019, 07:31
by rednoah
nokay wrote:
28 Jun 2019, 03:22
My first post so I can PM you. :)-
I can't find any records via your name or email. You likely typed it wrong.

Please contact Paddle with your payment details so they can help you figure out your order number:
https://paddle.com/support/contact/

Re: [FAQ] How do I activate my license?

Posted: 03 Jul 2019, 09:12
by rednoah
salopian wrote: I am trying to install Filebot on my laptop as my desktop has died. I can't find a license email and can't remember how I bought it. What can I do?
If you have purchased via the Microsoft Store, then you can contact Microsoft Support, or just try to login, since the Microsoft Store will remember your purchase in your Microsoft Account.

If you have purchased via Paddle, then you need to contact Paddle so they can help you look up your order number via your payment details.

Re: [FAQ] How do I activate my license?

Posted: 09 Jul 2019, 17:47
by ForcedInduction
fist post

Re: [FAQ] How do I activate my license?

Posted: 10 Jul 2019, 15:29
by marshallbranin
Need to post to PM

Re: [FAQ] How do I activate my license?

Posted: 17 Jul 2019, 23:07
by DarkField
First post

Re: [FAQ] How do I activate my license?

Posted: 21 Jul 2019, 19:01
by wheremylicencekey
hello, post for PM :)

Re: [FAQ] How do I activate my license?

Posted: 24 Jul 2019, 15:47
by borouts
First post to activate PM functionality

Re: [FAQ] How do I activate my license?

Posted: 30 Jul 2019, 00:16
by BostonScott
How about including directions with the license file email? Wouldn't that be easier?

Re: [FAQ] How do I activate my license?

Posted: 30 Jul 2019, 04:33
by rednoah
The license email includes a link to the instructions here, just in case. It should be rather self-explanatory though, so most users won't require trouble shooting advice. Plus, you'll want to be able to Google it.

Re: [FAQ] How do I activate my license?

Posted: 04 Aug 2019, 20:45
by robbinbanks
Needed to make a post to pm

Re: [FAQ] How do I activate my license?

Posted: 09 Aug 2019, 00:46
by danmurray
Posting so I can PM

Re: [FAQ] How do I activate my license?

Posted: 12 Aug 2019, 15:31
by mariopetit
I dont sent pm

Re: [FAQ] How do I activate my license?

Posted: 15 Aug 2019, 10:35
by agoodpub
Hi I purchased a licence a couple of years ago through the windows store. Yesterday I had to restore an old backup of my PC to a few months ago (but from after I purchased/installed filebot) and now when I try to run it get a message saying "Filebot is not currently available in your account".

I'm not sure if this is to do with my system restore or for some other reason. How can I get it working again? I downloaded the latest version from your website and it is saying I need to get a licence.