If you have purchased FileBot via the Microsoft Store then you must log into the Microsoft Store with your Microsoft Account and then install FileBot from there:
➔ FileBot on the Microsoft Store
If you have purchased FileBot via the Mac App Store then you must log into the Mac App Store with your Apple Account and then install FileBot from there:
➔ FileBot on the Mac App Store
If you have purchased FileBot via the Microsoft Store or Mac App Store then you must log into the Store with your Store Account and install FileBot via the Store. You notably cannot use the installer packages downloaded from this website as they require a universal license key.
Your Microsoft Store or Mac App Store purchase notably does not include a universal license key. Your purchase is stored in your Microsoft Account or Apple Account and cannot be transferred to other Store or non-Store license systems. Please read FileBot Pricing Explained for details.
[FAQ] How do I restore my Microsoft Store or Mac App Store purchase?
[FAQ] How do I restore my Microsoft Store or Mac App Store purchase?
Please read the FAQ and How to Request Help.