[BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
Unfortunately, Apple does not allow (and never has) CLI tools in the Mac App Store, so there's no CLI tools in the Mac App Store purchase:
viewtopic.php?f=12&t=5983
Unfortunately, there's now no longer an alternative free version you could use instead. It's not possible to change a MAS purchase into a universal license, but if you PM me with your MAS purchase confirmation then I'll issue you a 1 year complimentary license for the non-MAS version.
viewtopic.php?f=12&t=5983
Unfortunately, there's now no longer an alternative free version you could use instead. It's not possible to change a MAS purchase into a universal license, but if you PM me with your MAS purchase confirmation then I'll issue you a 1 year complimentary license for the non-MAS version.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
Hi rednoah,
I've decided to bought Filebot more than one year ago (when we were not obliged to) because this software is really cool.
For sure apple doesn't allow CLI tools in the AppStore, but this is the reason why, FileBot is accessible throught homebrew cask.
On my mac mini, before the last update, I was using Filebot v4.8.2 from the AppStore and CLI tools v4.7.9 from homebrew cask (I'm using scripts with jdownloader to call filelbot). and all was working perfectly.
If i understand well, people like me who have bought a license on the App Store can't use it for the CLI tools on any platform.
In my opinion you have to be clear on your website, and explain that if you buy a license on stores you can't use it for CLI tools.
If we want great features in FileBot, I understand that we have to pay (nobody is working for nuts) and this is what i have done as an early Filebot adopter.
But it sound strange to me to hear that my license can't be use for CLI tools, and on the website we can read the following :
I"am a french guy and my english is not perfect this is probably the reason why the last sentence seems ambiguous to me.
anyway, just let me know what are the document you need as proof of my purchase and how to send you a private email ?
Best regards.
I've decided to bought Filebot more than one year ago (when we were not obliged to) because this software is really cool.
For sure apple doesn't allow CLI tools in the AppStore, but this is the reason why, FileBot is accessible throught homebrew cask.
On my mac mini, before the last update, I was using Filebot v4.8.2 from the AppStore and CLI tools v4.7.9 from homebrew cask (I'm using scripts with jdownloader to call filelbot). and all was working perfectly.
If i understand well, people like me who have bought a license on the App Store can't use it for the CLI tools on any platform.
In my opinion you have to be clear on your website, and explain that if you buy a license on stores you can't use it for CLI tools.
If we want great features in FileBot, I understand that we have to pay (nobody is working for nuts) and this is what i have done as an early Filebot adopter.
But it sound strange to me to hear that my license can't be use for CLI tools, and on the website we can read the following :
Code: Select all
------
Purchase life-time universal license US$54.00
A valid license is required to unlock FileBot.
A single license is valid on all platforms and can be used on multiple machines.
Microsoft Store and Mac App Store purchases do not require a separate license.
------
anyway, just let me know what are the document you need as proof of my purchase and how to send you a private email ?
Best regards.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
1.
The Microsoft Store, the Mac App Store and my FileBot Universal License system are completely separate. So if you make a purchase via one of those systems, it'll be valid for that one system. Unfortunately, in the case of the Mac App Store, that one purchase does not include the CLI tools. It also does not include Subtitle related features. As a "funny" side node, Apple does not allow references to features that are not in the app in the app description.
2.
I understand your concerns, and that's why I'm offering free (albeit the usual 1 year time limited) universal licenses. Please PM me your purchase confirmation (e.g. the email you got from Apple, or screenshot, as pdf or png shared via google drive or dropbox) and your name plus email.
3.
Alternatively, you can keep just using FileBot 4.7.9 as it's still free and available and still mostly works AFAIK.
Code: Select all
Microsoft Store and Mac App Store purchases do not require a separate license.
2.
I understand your concerns, and that's why I'm offering free (albeit the usual 1 year time limited) universal licenses. Please PM me your purchase confirmation (e.g. the email you got from Apple, or screenshot, as pdf or png shared via google drive or dropbox) and your name plus email.
3.
Alternatively, you can keep just using FileBot 4.7.9 as it's still free and available and still mostly works AFAIK.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
I'm rebuilding a raspberrypi box from a friend that uses Filebot 4.7.14 version, and it's working ok. I went to the official website trying to download maybe a bugfix version, but now there's a "Buy a license" option for 4.8.x. IMHO the price is *more than fair* for everything this software provides, but I miss:
- A statement on the website saying the changes between these major versions, 4.7.x and 4.8.x, specially about this licensing model;
- A statement saying exactly which features are binded to a license. Maybe for what this friend uses Filebot for, he doesnt need a license (although I will suggest him to buy one for the sake of helping the developer).
This now is a more specific question and you can answer me with a direct message as well: does compilng from source for personal purposes (and not creating a third-party binary since I read the dont be a dick license) still needs a license as well?
rednoah, please don't get me wrong with the above questions ok.
- A statement on the website saying the changes between these major versions, 4.7.x and 4.8.x, specially about this licensing model;
- A statement saying exactly which features are binded to a license. Maybe for what this friend uses Filebot for, he doesnt need a license (although I will suggest him to buy one for the sake of helping the developer).
This now is a more specific question and you can answer me with a direct message as well: does compilng from source for personal purposes (and not creating a third-party binary since I read the dont be a dick license) still needs a license as well?
rednoah, please don't get me wrong with the above questions ok.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
1.
This very thread explains the new license model. I do not intended to clutter the front page with details and history. There's all sorts of details that might be useful for one person or another, but if I add all of them, nobody would read any of them. The forums are the right place to read up on release notes, history and detailed questions & answers.
2.
FileBot requires a license. It's that simple. Having difference licenses for different feature sets is not planned. While it's true that currently some features work without a license as a courtesy / intentional oversight / for evaluation purposes for new users, this may or may not hold true in the future.
3.
The source code is for educational purposes only. You will not be able to recreate a working FileBot build without also recreating your own server-side infrastructure and applying for your own API keys for all the services you want to support in your custom build. Suffice to say, creating your own build from source is not feasible nor officially supported.
This very thread explains the new license model. I do not intended to clutter the front page with details and history. There's all sorts of details that might be useful for one person or another, but if I add all of them, nobody would read any of them. The forums are the right place to read up on release notes, history and detailed questions & answers.
2.
FileBot requires a license. It's that simple. Having difference licenses for different feature sets is not planned. While it's true that currently some features work without a license as a courtesy / intentional oversight / for evaluation purposes for new users, this may or may not hold true in the future.
3.
The source code is for educational purposes only. You will not be able to recreate a working FileBot build without also recreating your own server-side infrastructure and applying for your own API keys for all the services you want to support in your custom build. Suffice to say, creating your own build from source is not feasible nor officially supported.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
A) good that you have suport for more then just the Store now!
B) Back then i went for the direct licence and now i kind of do get a unregistered version after update
=> how do i get The licence file?
Best regards
B) Back then i went for the direct licence and now i kind of do get a unregistered version after update
=> how do i get The licence file?
Best regards
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
Thanks for the detailed response. You've done lots of support in the past in this forum and in the project itself even when it didn't require a license, so I'm glad for that and I'm going to say to my friend that he now needs to buy a license, period.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
Yes. Thanks to the new system, there's no more ambiguities with different versions and platforms, and so it's up to the end user to make a simple purchase / don't purchase decision.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
What exactly do you mean? By "direct license" do you mean the new universal license system that uses Paddle as payment platform?

Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
Padel was not involved it was direct thorugh paypal and you send me a Message with a line in via Pm ?
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
OK. Please PM me that line.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
Thank you very much to all the team for the 1 year universal license.
Don't hesitate to spend some money on this great software.
Special Thanks to Rednoah.
Don't hesitate to spend some money on this great software.
Special Thanks to Rednoah.
rednoah wrote: ↑15 Aug 2018, 21:10
I understand your concerns, and that's why I'm offering free (albeit the usual 1 year time limited) universal licenses. Please PM me your purchase confirmation (e.g. the email you got from Apple, or screenshot, as pdf or png shared via google drive or dropbox) and your name plus email.
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╚═╝╚══════╝ ╚═════╝ ╚═╝ ╚═╝╚══════╝╚═╝ ╚═╝ ╚═╝
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
Nice ASCII art. I'll copy & paste that for later. 

Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
I purchased FileBot via the Windows Store. Will it be possible to the .pms at a discount for use on other platforms?
It's quite silly that we have to purchase the same software multiple times just so that we can use it across the different platforms (e.g. Synology and Mac) that we own.
It's quite silly that we have to purchase the same software multiple times just so that we can use it across the different platforms (e.g. Synology and Mac) that we own.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
It's silly indeed. Feel free to remind Microsoft / Apple / Google that their respective Stores are a bit silly in that regard. You wouldn't be the first to be annoyed at how things work nowadays.
Fortunately, I have my own system now, which allows me to give you more options and choices. If you PM me your purchase confirmation + name + email then I can issue you a free test license.

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- Posts: 3
- Joined: 10 Jul 2018, 00:33
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
Sorry, I hope this is the right forum. I had bought the cross-platform license and it was working fine up until August 15th. Now I get the following error:
Has anyone seen this?
Thanks.
Code: Select all
No such property: license for class: Script1
groovy.lang.MissingPropertyException: No such property: license for class: Script1
at Script1.run(Script1.groovy:14)
at net.filebot.cli.ScriptShell.evaluate(ScriptShell.java:64)
at net.filebot.cli.ScriptShell.runScript(ScriptShell.java:74)
at net.filebot.cli.ArgumentProcessor.runScript(ArgumentProcessor.java:148)
at net.filebot.cli.ArgumentProcessor.run(ArgumentProcessor.java:36)
at net.filebot.Main.main(Main.java:126)
Failure (°_°)
Has anyone seen this?
Thanks.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
Until Noah responds, try reinstalling and also clearing the cache (command line: "filebot -clear-cache" I think is the command). Also, make sure you're not mixing versions from different sources, ie, Microsoft store vs the download from the homepage of this site.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
What does filebot -script fn:sysinfo say?
You're probably using a pre-release revision. Please read No such property: license for class: Script1 for details.

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- Posts: 43
- Joined: 28 May 2012, 23:01
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
4.
Woops
Filebot just randomly started to decide to not work, keeps crashing or if it does stay open will not open any files all greyed out
as far as I know, I never have used the snap package ( or any snap packages )
I'll try a purge as soon as I find where to backup my renaming options
preferences.backup.xml is all i could find unsure why its last modified date was when filebot was last run I have not changed any settings for years
wow 386 meg to run this
Debian package: FileBot_4.8.2_amd64.deb
Still greyed out as reading files what command can I run to work out the issue ?
It's filebot and not fliebot.
Woops

Filebot just randomly started to decide to not work, keeps crashing or if it does stay open will not open any files all greyed out
Code: Select all
aio@aio:~$ filebot
[xcb] Unknown request in queue while dequeuing
[xcb] Most likely this is a multi-threaded client and XInitThreads has not been called
[xcb] Aborting, sorry about that.
java: ../../src/xcb_io.c:165: dequeue_pending_request: Assertion `!xcb_xlib_unknown_req_in_deq' failed.
Aborted
aio@aio:~$ filebot
Aug. 25, 2018 7:30:55 PM java.util.prefs.FileSystemPreferences$6 run
WARNING: Prefs file removed in background /home/aio/.java/.userPrefs/prefs.xml
aio@aio:~$ sudo filebot
[sudo] password for aio:
Aug. 25, 2018 7:31:38 PM java.util.prefs.FileSystemPreferences$6 run
WARNING: Prefs file removed in background /root/.java/.userPrefs/prefs.xml
aio@aio:~$ filebot
Aug. 25, 2018 7:32:08 PM java.util.prefs.FileSystemPreferences$6 run
WARNING: Prefs file removed in background /home/aio/.java/.userPrefs/prefs.xml
Exception in thread "JavaFX Application Thread" java.lang.IncompatibleClassChangeError
at javafx.graphics/com.sun.glass.ui.gtk.GtkApplication._runLoop(Native Method)
at javafx.graphics/com.sun.glass.ui.gtk.GtkApplication.lambda$runLoop$11(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)
aio@aio:~$ sudo update-alternatives --config java
There are 2 choices for the alternative java (providing /usr/bin/java).
Selection Path Priority Status
------------------------------------------------------------
* 0 /usr/lib/jvm/java-11-openjdk-amd64/bin/java 1101 auto mode
1 /usr/lib/jvm/java-11-openjdk-amd64/bin/java 1101 manual mode
2 /usr/lib/jvm/java-8-openjdk-amd64/jre/bin/java 1081 manual mode
Press <enter> to keep the current choice[*], or type selection number: 2
update-alternatives: using /usr/lib/jvm/java-8-openjdk-amd64/jre/bin/java to provide /usr/bin/java (java) in manual mode
aio@aio:~$ filebot
[xcb] Unknown request in queue while dequeuing
[xcb] Most likely this is a multi-threaded client and XInitThreads has not been called
[xcb] Aborting, sorry about that.
java: ../../src/xcb_io.c:165: dequeue_pending_request: Assertion `!xcb_xlib_unknown_req_in_deq' failed.
Aborted
aio@aio:~$ filebot
Aug. 25, 2018 7:34:04 PM java.util.prefs.FileSystemPreferences$6 run
WARNING: Prefs file removed in background /home/aio/.java/.userPrefs/prefs.xml
aio@aio:~$ sudo filebot
Aug. 25, 2018 7:35:53 PM java.util.prefs.FileSystemPreferences$6 run
Code: Select all
aio@aio:~/Downloads$ filebot -script fn:sysinfo
FileBot 4.8.2 (r5789)
JNA Native: 5.2.2
MediaInfo: 18.05
7-Zip-JBinding: 9.20
Chromaprint: 1.4.2
Extended Attributes: OK
Unicode Filesystem: OK
GVFS: PlatformGVFS [/run/user/1000/gvfs]
Script Bundle: 2018-08-14 (r534)
Groovy: 2.5.1
JRE: Java(TM) SE Runtime Environment 10.0.2
JVM: 64-bit Java HotSpot(TM) 64-Bit Server VM
CPU/MEM: 4 Core / 7 GB Max Memory / 47 MB Used Memory
OS: Linux (amd64)
HW: Linux aio 4.17.0-041700-generic #201806041953 SMP Mon Jun 4 19:55:25 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
DATA: /home/aio/.filebot
Package: DEB
License: FileBot License xxxxxxxx (Valid-Until: 2068-08-10)
Done ヾ(@⌒ー⌒@)ノ
aio@aio:~/Downloads$
Code: Select all
aio@aio:~$ filebot -clear-cache
Clear cache
* Delete /home/aio/.filebot/cache/2
* Delete /home/aio/.filebot/cache/5
* Delete /home/aio/.filebot/cache/1
* Delete /home/aio/.filebot/cache/4
* Delete /home/aio/.filebot/cache/3
* Delete /home/aio/.filebot/cache/6
Error during startup
java.nio.file.AccessDeniedException: /home/aio/.filebot/cache/6/web-datasource-lv2.index
at net.filebot.util.FileUtilities$2.visitFile(FileUtilities.java:168)
at net.filebot.util.FileUtilities$2.visitFile(FileUtilities.java:164)
at net.filebot.util.FileUtilities.delete(FileUtilities.java:164)
at net.filebot.Main.main(Main.java:94)
aio@aio:~$ sudo filebot -clear-cache
[sudo] password for aio:
Clear cache
* Delete /home/aio/.filebot/cache/6
* Delete /home/aio/.filebot/cache/0
aio@aio:~$ filebot
[xcb] Unknown request in queue while dequeuing
[xcb] Most likely this is a multi-threaded client and XInitThreads has not been called
[xcb] Aborting, sorry about that.
java: ../../src/xcb_io.c:165: dequeue_pending_request: Assertion `!xcb_xlib_unknown_req_in_deq' failed.
Aborted
aio@aio:~$
I'll try a purge as soon as I find where to backup my renaming options
preferences.backup.xml is all i could find unsure why its last modified date was when filebot was last run I have not changed any settings for years
wow 386 meg to run this

Code: Select all
sudo apt remove --purge filebot
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
libc++1 libc++abi1 libgsoap-2.8.60 libvncserver1
Use 'sudo apt autoremove' to remove them.
The following packages will be REMOVED:
filebot*
0 to upgrade, 0 to newly install, 1 to remove and 17 not to upgrade.
After this operation, 386 MB disk space will be freed.
Do you want to continue? [Y/n]
Code: Select all
sudo dpkg -i FileBot_4.8.2_amd64.deb
Selecting previously unselected package filebot.
(Reading database ... 760434 files and directories currently installed.)
Preparing to unpack FileBot_4.8.2_amd64.deb ...
Unpacking filebot (4.8.2) ...
Setting up filebot (4.8.2) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Processing triggers for gnome-menus (3.13.3-11ubuntu1.1) ...
Processing triggers for desktop-file-utils (0.23-1ubuntu3.18.04.1) ...
Processing triggers for bamfdaemon (0.5.3+18.04.20180207.2-0ubuntu1) ...
Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for mime-support (3.60ubuntu1) ...
Processing triggers for shared-mime-info (1.9-2) ...
Unknown media type in type 'all/all'
Unknown media type in type 'all/allfiles'
Code: Select all
filebot
Fetch failed: https://app.filebot.net/update.xml
java.net.UnknownHostException: app.filebot.net
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at net.filebot.web.WebRequest.fetch(WebRequest.java:142)
at net.filebot.CachedResource.lambda$fetchIfModified$9(CachedResource.java:215)
at net.filebot.CachedResource.lambda$get$0(CachedResource.java:87)
at net.filebot.CachedResource.retry(CachedResource.java:121)
at net.filebot.CachedResource.lambda$get$1(CachedResource.java:87)
at net.filebot.Cache.computeIf(Cache.java:90)
at net.filebot.CachedResource.get(CachedResource.java:82)
at net.filebot.Main.checkUpdate(Main.java:276)
at net.filebot.Main.onStart(Main.java:208)
at net.filebot.Main.lambda$main$1(Main.java:161)
at net.filebot.util.ui.SwingUI$SwingRunnable.doInBackground(SwingUI.java:435)
at net.filebot.util.ui.SwingUI$SwingRunnable.doInBackground(SwingUI.java:425)
Caused by: java.net.UnknownHostException: app.filebot.net
at net.filebot.web.WebRequest.fetch(WebRequest.java:139)
... 11 more
Failed to check for updates
java.net.UnknownHostException: app.filebot.net
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at net.filebot.web.WebRequest.fetch(WebRequest.java:142)
at net.filebot.CachedResource.lambda$fetchIfModified$9(CachedResource.java:215)
at net.filebot.CachedResource.lambda$get$0(CachedResource.java:87)
at net.filebot.CachedResource.retry(CachedResource.java:121)
at net.filebot.CachedResource.lambda$get$1(CachedResource.java:87)
at net.filebot.Cache.computeIf(Cache.java:90)
at net.filebot.CachedResource.get(CachedResource.java:82)
at net.filebot.Main.checkUpdate(Main.java:276)
at net.filebot.Main.onStart(Main.java:208)
at net.filebot.Main.lambda$main$1(Main.java:161)
at net.filebot.util.ui.SwingUI$SwingRunnable.doInBackground(SwingUI.java:435)
at net.filebot.util.ui.SwingUI$SwingRunnable.doInBackground(SwingUI.java:425)
Caused by: java.net.UnknownHostException: app.filebot.net
at net.filebot.web.WebRequest.fetch(WebRequest.java:139)
... 11 more
Aug. 26, 2018 9:31:29 AM java.util.prefs.FileSystemPreferences$6 run
WARNING: Prefs file removed in background /home/aio/.java/.userPrefs/prefs.xml
Code: Select all
export JAVA_OPTS="-Dnet.filebot.logging.debug=ALL -Dnet.filebot.web.WebRequest.log.response=true"
aio@aio:/SnapRaidRW/DATA/Android$ filebot
Using persistent disk cache /home/aio/.filebot/cache/0
[xcb] Unknown request in queue while dequeuing
[xcb] Most likely this is a multi-threaded client and XInitThreads has not been called
[xcb] Aborting, sorry about that.
java: ../../src/xcb_io.c:165: dequeue_pending_request: Assertion `!xcb_xlib_unknown_req_in_deq' failed.
Aborted
Last edited by MasterCATZ on 25 Aug 2018, 23:36, edited 8 times in total.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
No idea. X window server bugs. Probably nothing you can do. A reboot will probably fix things.
If you're using the SNAP package, then you could try the DEB package instead, since there'll be less bugs due to SNAP interfaces / confinement not being a thing.
Code: Select all
[xcb] Unknown request in queue while dequeuing
[xcb] Most likely this is a multi-threaded client and XInitThreads has not been called
[xcb] Aborting, sorry about that.
java: ../../src/xcb_io.c:165: dequeue_pending_request: Assertion `!xcb_xlib_unknown_req_in_deq' failed.
Aborted

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- Posts: 1
- Joined: 27 Aug 2018, 19:02
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
I downloaded 4.8.2 on my MacMini but every time I try to install it, it gets to the 'Validating Packages' part and ends with an installation error.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
Download it again, just in case the first one got messed up when you got it.
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
If the macOS installer (PKG) doesn't work, then you can try the app bundle instead, install via brew cask:ZombieRodeo wrote: ↑27 Aug 2018, 19:04 I downloaded 4.8.2 on my MacMini but every time I try to install it, it gets to the 'Validating Packages' part and ends with an installation error.
viewtopic.php?f=4&t=2049
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- Posts: 1
- Joined: 28 Aug 2018, 15:44
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
still cant download my version of filebot wont let me keeps saying unregistered i bought this a long time ago but its soon disappeared
Can anyone help me
Can anyone help me
Re: [BETA] FileBot 4.8.2 (with support for all platforms with cross-platform license system)
The FileBot cross-platform license system has only been available for a short time. If you have bought FileBot a long time ago, then presumably you bought it on the Mac App Store or Microsoft Store? Please PM me your purchase confirmation (screenshot or pdf shared via google drive preferred).