Fetch failed: java.net.SocketTimeoutException: Read timed out

[Yapsonark]

This is my first bug report post. I hope I did it right.

amc.log

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Run script [fn:amc] at [Mon Nov 14 07:45:03 CST 2016]
Parameter: excludeList = amc.txt
Parameter: clean = Y
Parameter: movieFormat = C:/Plex/Plex Approved/Movies/{n} ({y}) ({certification}){fn.match(/~Roku/)}
Parameter: seriesFormat = C:/Plex/Plex Approved/TV Shows/{n}/Season {s.pad(2)}/{n} - {s00e00} - {t}{fn.match(/~Roku/)}
Parameter: plex = *****
Argument[0]: C:\Plex\!RSLSync
Use excludes: C:\Plex\Plex Approved\amc.txt (11)
Ignore hidden: C:\Plex\!RSLSync\.sync
Input: C:\Plex\!RSLSync\Elementary.S05E06.HDTV.x264-LOL[rarbg]\elementary.506.hdtv-lol.mkv
Input: C:\Plex\!RSLSync\Madam.Secretary.S03E06.HDTV.x264-LOL[rarbg]\madam.secretary.306.hdtv-lol.mkv
Input: C:\Plex\!RSLSync\NCIS.Los.Angeles.S08E08.HDTV.x264-LOL[rarbg]\ncis.los.angeles.808.hdtv-lol.mkv
Input: C:\Plex\!RSLSync\The.Walking.Dead.S07E04.HDTV.x264-FLEET[rarbg]\The.Walking.Dead.S07E04.HDTV.x264-FLEET.mkv
Input: C:\Plex\!RSLSync\Westworld.S01E07.HDTV.x264-KILLERS[rarbg]\Westworld.S01E07.HDTV.x264-KILLERS.mkv
Group: [tvs:elementary] => [elementary.506.hdtv-lol.mkv]
Group: [tvs:madam secretary] => [madam.secretary.306.hdtv-lol.mkv]
Group: [tvs:ncis los angeles] => [ncis.los.angeles.808.hdtv-lol.mkv]
Group: [tvs:the walking dead] => [The.Walking.Dead.S07E04.HDTV.x264-FLEET.mkv]
Group: [tvs:westworld] => [Westworld.S01E07.HDTV.x264-KILLERS.mkv]
Rename episodes using [TheTVDB]
Auto-detected query: [Elementary]
Fetch failed: java.net.SocketTimeoutException: Read timed out [http://thetvdb.com/api/GetSeries.php?seriesname=Elementary&language=en]
java.net.SocketTimeoutException: Read timed out
Rename episodes using [TheTVDB]
Auto-detected query: [Madam Secretary]
Fetching episode data for [Madam Secretary]
Fetch failed: java.net.SocketTimeoutException: Read timed out [http://thetvdb.com/api/694FAD89942D3827/series/281623/all/en.xml]
Failed to fetch episode data for [Madam Secretary]: Read timed out
Rename episodes using [TheTVDB]
Auto-detected query: [NCIS Los Angeles]
Fetching episode data for [NCIS: Los Angeles]
Fetch failed: java.net.SocketTimeoutException: Read timed out [http://thetvdb.com/api/694FAD89942D3827/series/95441/all/en.xml]
Failed to fetch episode data for [NCIS: Los Angeles]: Read timed out
Rename episodes using [TheTVDB]
Auto-detected query: [The Walking Dead]
Fetching episode data for [The Walking Dead]
Fetch failed: java.net.SocketTimeoutException: Read timed out [http://thetvdb.com/api/694FAD89942D3827/series/153021/all/en.xml]
Failed to fetch episode data for [The Walking Dead]: Read timed out
Rename episodes using [TheTVDB]
Auto-detected query: [Westworld]
Fetching episode data for [Westworld]
Fetch failed: java.net.SocketTimeoutException: Read timed out [http://thetvdb.com/api/694FAD89942D3827/series/296762/all/en.xml]
Failed to fetch episode data for [Westworld]: Read timed out
Clean clutter files and empty folders
Finished without processing any files
Failure (°_°)

"CMD~ filebot -script fn:sysinfo"

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FileBot 4.7.2 (r4178)
JNA Native: 4.0.1
MediaInfo: 0.7.78
7-Zip-JBinding: 9.20
Chromaprint: 1.1.0
Extended Attributes: OK
Script Bundle: 2016-11-07 (r458)
Groovy: 2.4.7
JRE: Java(TM) SE Runtime Environment 1.8.0_111
JVM: 64-bit Java HotSpot(TM) 64-Bit Server VM
CPU/MEM: 4 Core / 3 GB Max Memory / 28 MB Used Memory
OS: Windows 10 (amd64)
Package: MSI
Data: C:\Users\Mike\AppData\Roaming\FileBot
Done ?(?????)?

[rednoah]

TheTVDB was down at the time:

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Fetch failed: java.net.SocketTimeoutException: Read timed out [http://thetvdb.com/api/GetSeries.php?seriesname=Elementary&language=en]

FileBot does retry a few times, but if TheTVDB is down for more than a few minutes then FileBot can't get the data it needs to process the files and fail.

[Yapsonark]

Ok so the info on this post if from a friends computer that I have setup for him.

Using TeamViewer I had the same 5 episodes on mine and his, scan at the same time. Mine used the AMC script and TVDB perfectly to rename and move the files, his gave the same fetch error I posted above.

Does that mean the problem isn't with tvdb? Would you know what the problem is from?

Like he has an internet connection or else AMC script couldn't be called. If I understand correctly

I should mention the Task I created to run on his computer not only is near identical to mine but has worked in the past. Recently thou it keeps giving this fetch error even thou mine comes thru just fine.

[rednoah]

1.
The problem was either TheTVDB or any hop on the network between you and TheTVDB.

2.
If there is X people using TheTVDB, but TheTVDB can only handle Y people at a time, then X minus Y people will get a connection error. I recommend donating money to TheTVDB to help with server costs.

There's a million possible network reasons why two different connections to the same URL made at different times (as in alot can happen in a few seconds) from different machines might give you different results.

3.
The amc script is cached locally, so it can be called even if you're temporarily offline.