Windows 10 version errors

[cimmadif]

I was asked to post this info after my review on the windows 10 store.
I have to say I love filebot, but I have to run the windows 7 version.
I bought the windows 10 version thru the windows 10 store. It installs fine.
When I try to open/run the program I get the following error



Currently running windows 10 home
Version 1607
OS Build 14393.693
Processor : AMD FX(tm)-8320 Eight-Core Processor 3.50 Ghz
16 GB Ram

Any other info you want, i'll gladly get you.

[rednoah]

Thanks for the screenshot.

I've reported this bug on the Microsoft forums:
https://social.msdn.microsoft.com/Forum ... =wpdevelop

[cimmadif]

Reading the Microsoft forum and Microsoft isn't being overly helpful are they?
Whatever type of logs they want, all I need to know is how to get them and I will post them for you.

[rednoah]

At least somebody replied! I'll update you here if I get another reply from them.

[cimmadif]

Looks like it might have been a hardware issue. The hard-drive started making weird noises so I picked up a new HD and started a full reload.
I just installed the store version of filebot and it opens and works perfectly.
I updated my rating in the windows 10 store to a full 5 of 5.

Thanks

[rednoah]

Interesting. Reinstalling Windows probably fixed whatever may have been the problem.

[bertqv]

I was having the exact same issue.

Since I have many other apps running successfully on this PC for several years, I was 100% sure there is nothing wrong with my hardware nor my Windows Installation.

I was able to resolve this problem by closing a few apps, using the task manager, that were running in the background and loaded at Windows Startup; such as bonjour, AnyDVD & MyMovies. I am not sure which one was the culprit at this point in time.
FYR here are my Windows details:

Code: Select all

  Edition: Windows 10 Pro
  Version: 1607
  OS Build: 14393.953
  Processor: Intel Celeron CPU G1820 @ 2.70GHz
  Installed RAM: 4.00 GB (3.67 GB usable)
  System Type: 64-bit operating system, x64-based processor

[rednoah]

This is getting stranger and stranger then! Have you tried enabling / disabling any one of these applications to see if you can reliable enable / break FileBot with that? My first guess would be AnyDVD because it hooks deep into the system. It seems so unrelated though, that it may just have been a coincidence, but if it is related then it's very strange indeed.