License Activation Questions and Answers
Re: [FAQ] How do I activate my license?
Hi,
I have got a Windows store License but I would prefer just the normal license. Is there anyway to convert it?
Cheers
I have got a Windows store License but I would prefer just the normal license. Is there anyway to convert it?
Cheers
Re: [FAQ] How do I activate my license?
No, a Microsoft Store purchase does not include a universal license.
You may request a free 1 year complimentary universal license:
viewtopic.php?f=8&t=9517
You may request a free 1 year complimentary universal license:
viewtopic.php?f=8&t=9517
Re: [FAQ] How do I activate my license?
Posting so I can PM. ![😁](//cdn.jsdelivr.net/gh/twitter/twemoji@latest/assets/svg/1f601.svg)
Re: [FAQ] How do I activate my license?
Posting since I'm a moron and deleted the email with my license file.
Re: [FAQ] How do I activate my license?
I need to participate in more discussions to send you a PM.
Re: [FAQ] How do I activate my license?
Re-sent to your new email address.
Re: [FAQ] How do I activate my license?
need to post before I can PM info for license
Re: [FAQ] How do I activate my license?
Note that this thread applies only to users who have purchased a universal license via Paddle from our website direction, but NOT to users who have purchased from the Microsoft Store or Mac App Store:
viewtopic.php?f=8&t=9517
viewtopic.php?f=8&t=9517
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- Posts: 1
- Joined: 20 Apr 2019, 13:15
Re: [FAQ] How do I activate my license?
post for pm
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- Posts: 3
- Joined: 05 May 2019, 05:35
Re: [FAQ] How do I activate my license?
Hello, I tried to activate my license today but I got these error messages:
What should I do?
Code: Select all
Activate License P***
Fetch failed: Try again in 5 seconds (2 more) => javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature check failed
Activate License P***
Fetch failed: Try again in 10 seconds (1 more) => javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature check failed
Activate License P***
Fetch failed: https://license.filebot.net/verify/P***
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature check failed
at net.filebot.web.WebRequest.post(WebRequest.java:198)
at net.filebot.License.lambda$verifyLicense$4(License.java:149)
at net.filebot.CachedResource.lambda$null$0(CachedResource.java:87)
at net.filebot.CachedResource.retry(CachedResource.java:121)
at net.filebot.CachedResource.retry(CachedResource.java:133)
at net.filebot.CachedResource.retry(CachedResource.java:133)
at net.filebot.CachedResource.lambda$get$1(CachedResource.java:87)
at net.filebot.Cache.computeIf(Cache.java:90)
at net.filebot.CachedResource.get(CachedResource.java:82)
at net.filebot.License.verifyLicense(License.java:150)
at net.filebot.License.parseLicenseText(License.java:109)
at net.filebot.License.importLicense(License.java:180)
at net.filebot.Settings.configureLicense(Settings.java:163)
at net.filebot.Main.main(Main.java:127)
Caused by: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature check failed
... 14 more
Caused by: java.security.cert.CertPathValidatorException: signature check failed
... 14 more
Caused by: java.security.SignatureException: Signature does not match.
... 14 more
License Error: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature check failed
Re: [FAQ] How do I activate my license?
1.
This error message indicates a generic SSL network issue on your machine. Probably nothing you can do about. Maybe it'll just work again tomorrow.
2.
Please run filebot -script fn:sysinfo and post the output.
Code: Select all
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature check failed
2.
Please run filebot -script fn:sysinfo and post the output.
Re: [FAQ] How do I activate my license?
Must post to PM, for license notification resend.
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- Posts: 3
- Joined: 05 May 2019, 05:35
Re: [FAQ] How do I activate my license?
rednoah wrote: ↑05 May 2019, 06:24 1.This error message indicates a generic SSL network issue on your machine. Probably nothing you can do about. Maybe it'll just work again tomorrow.Code: Select all
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature check failed
2.
Please run filebot -script fn:sysinfo and post the output.
Code: Select all
$ filebot -script fn:sysinfo
Fetch failed: Try again in 5 seconds (2 more) => javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.secur
ity.cert.CertPathValidatorException: signature check failed
Fetch failed: Try again in 10 seconds (1 more) => javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.secu
rity.cert.CertPathValidatorException: signature check failed
Fetch failed: https://api.filebot.net/v5/script/fn.jar.xz
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature ch
eck failed
at net.filebot.web.WebRequest.fetch(WebRequest.java:142)
at net.filebot.CachedResource.lambda$fetchIfModified$9(CachedResource.java:215)
at net.filebot.CachedResource.lambda$null$0(CachedResource.java:87)
at net.filebot.CachedResource.retry(CachedResource.java:121)
at net.filebot.CachedResource.retry(CachedResource.java:133)
at net.filebot.CachedResource.retry(CachedResource.java:133)
at net.filebot.CachedResource.lambda$get$1(CachedResource.java:87)
at net.filebot.Cache.computeIf(Cache.java:90)
at net.filebot.CachedResource.get(CachedResource.java:82)
at net.filebot.MemoizedResource.get(Resource.java:36)
at net.filebot.cli.ScriptBundle.getScript(ScriptBundle.java:32)
at net.filebot.cli.ScriptShell.runScript(ScriptShell.java:74)
at net.filebot.cli.ArgumentProcessor.runScript(ArgumentProcessor.java:163)
at net.filebot.cli.ArgumentProcessor.run(ArgumentProcessor.java:37)
at net.filebot.Main.main(Main.java:132)
Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: s
ignature check failed
at net.filebot.web.WebRequest.fetch(WebRequest.java:139)
... 14 more
Caused by: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature check failed
... 15 more
Caused by: java.security.cert.CertPathValidatorException: signature check failed
... 15 more
Caused by: java.security.SignatureException: Signature does not match.
... 15 more
sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature check failed
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature ch
eck failed
at net.filebot.web.WebRequest.fetch(WebRequest.java:142)
at net.filebot.CachedResource.lambda$fetchIfModified$9(CachedResource.java:215)
at net.filebot.CachedResource.lambda$null$0(CachedResource.java:87)
at net.filebot.CachedResource.retry(CachedResource.java:121)
at net.filebot.CachedResource.retry(CachedResource.java:133)
at net.filebot.CachedResource.retry(CachedResource.java:133)
at net.filebot.CachedResource.lambda$get$1(CachedResource.java:87)
at net.filebot.Cache.computeIf(Cache.java:90)
at net.filebot.CachedResource.get(CachedResource.java:82)
at net.filebot.MemoizedResource.get(Resource.java:36)
at net.filebot.cli.ScriptBundle.getScript(ScriptBundle.java:32)
at net.filebot.cli.ScriptShell.runScript(ScriptShell.java:74)
at net.filebot.cli.ArgumentProcessor.runScript(ArgumentProcessor.java:163)
at net.filebot.cli.ArgumentProcessor.run(ArgumentProcessor.java:37)
at net.filebot.Main.main(Main.java:132)
Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature check failed
at net.filebot.web.WebRequest.fetch(WebRequest.java:139)
... 14 more
Caused by: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: signature check failed
... 15 more
Caused by: java.security.cert.CertPathValidatorException: signature check failed
... 15 more
Caused by: java.security.SignatureException: Signature does not match.
... 15 more
Error (o_O)
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- Posts: 3
- Joined: 05 May 2019, 05:35
Re: [FAQ] How do I activate my license?
Just followed what was said here: viewtopic.php?t=3797#p21247
Installed Oracle JDK and it is working now.
Installed Oracle JDK and it is working now.
Re: [FAQ] How do I activate my license?
Installing the latest version of Java could also resolve root certificate issues, especially if your previous Java runtime was extremely outdated.
Re: [FAQ] How do I activate my license?
Hello, I just bought a license a few hours ago but I have not received anything, pay by paypal and the paypal receipt if I received it but the other 2 do not.
thank you
thank you
Re: [FAQ] How do I activate my license?
Please PM me your name + email if you don't have your Paddle Order number.
Re: [FAQ] How do I activate my license?
sorry need to post before PM...
Re: [FAQ] How do I activate my license?
If you have purchased FileBot on the Microsoft Store or Mac App Store, then you neither have a standalone license, nor can you loose your license. Microsoft / Apple will remember your purchase history in your Microsoft / Apple Account, and so you can just re-install via the Microsoft Store or Mac App Store.
This thread is about the standalone universal license which you'd receive after purchasing FileBot on this website directly, and not via the Microsoft Store or Mac App Store.
![Idea :idea:](./images/smilies/icon_idea.gif)
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- Posts: 2
- Joined: 14 May 2019, 21:06
Re: [FAQ] How do I activate my license?
Hi - I've been trying to use Filebot unsuccessfully and I'm assuming the new version needs to be licensed, but when I try to activate my license I get the following in the log:
Code: Select all
May 15, 2019 8:02:54 AM net.filebot.CacheManager acquireDiskStore
WARNING: Current application revision (r6224) does not match cache revision (r5789): reset cache
May 15, 2019 8:18:11 AM net.filebot.License lambda$verifyLicense$4
WARNING: Activate License P5816225
May 15, 2019 8:18:13 AM net.filebot.Settings configureLicense
SEVERE: License Error: C:\Users\stevi\AppData\Roaming\FileBot\license.txt
May 15, 2019 8:28:00 AM net.filebot.License lambda$verifyLicense$4
WARNING: Activate License P5816225
May 15, 2019 8:28:03 AM net.filebot.Settings configureLicense
SEVERE: License Error: C:\Users\stevi\AppData\Roaming\FileBot\license.txt
May 15, 2019 8:35:14 AM net.filebot.CachedResource fileNotFound
WARNING: Resource not found: https://api.thetvdb.com/search/series?name=the+civil+war+ep2+a+very+bloody+affair+1990
May 15, 2019 8:35:14 AM net.filebot.CachedResource fileNotFound
WARNING: Resource not found: https://api.thetvdb.com/search/series?name=the+civil+war+ep9+the+better+angels+of+our+nature+1990
May 15, 2019 8:35:14 AM net.filebot.CachedResource fileNotFound
WARNING: Resource not found: https://api.thetvdb.com/search/series?name=the+civil+war+ep8+war+is+all+hell+1990
May 15, 2019 8:35:14 AM net.filebot.CachedResource fileNotFound
WARNING: Resource not found: https://api.thetvdb.com/search/series?name=the+civil+war+ep1+the+cause+1999
May 15, 2019 8:35:14 AM net.filebot.CachedResource fileNotFound
WARNING: Resource not found: https://api.thetvdb.com/search/series?name=the+civil+war+ep5+the+universe+of+battle+1990
May 15, 2019 8:35:14 AM net.filebot.CachedResource fileNotFound
WARNING: Resource not found: https://api.thetvdb.com/search/series?name=the+civil+war+ep4+simply+murder+1990
May 15, 2019 8:35:14 AM net.filebot.CachedResource fileNotFound
WARNING: Resource not found: https://api.thetvdb.com/search/series?name=the+civil+war+ep3+forever+free+1990
May 15, 2019 8:35:14 AM net.filebot.CachedResource fileNotFound
WARNING: Resource not found: https://api.thetvdb.com/search/series?name=The+Civil+War+1990
May 15, 2019 8:35:14 AM net.filebot.CachedResource fileNotFound
WARNING: Resource not found: https://api.thetvdb.com/search/series?name=the+civil+war+ep7+most+hallowed+ground+1990
May 15, 2019 8:35:14 AM net.filebot.CachedResource fileNotFound
WARNING: Resource not found: https://api.thetvdb.com/search/series?name=the+civil+war+ep6+valley+of+the+shadow+of+death+1990
May 15, 2019 9:12:06 AM net.filebot.License lambda$verifyLicense$4
WARNING: Activate License P5816225
May 15, 2019 9:12:08 AM net.filebot.Settings configureLicense
SEVERE: License Error: C:\Users\stevi\AppData\Roaming\FileBot\license.txt
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- Posts: 2
- Joined: 14 May 2019, 21:06
Re: [FAQ] How do I activate my license?
Ignore the previous post please - I think it might have been user error - it appears to be working now
Re: [FAQ] How do I activate my license?
posting so I can send a PM
Re: [FAQ] How do I activate my license?
Please contact Paddle Support (Paddle is our Reseller) with your Name and Payment information so they can help you look up your Order Number:
https://paddle.com/support/contact/
![Idea :idea:](./images/smilies/icon_idea.gif)
Re: [FAQ] How do I activate my license?
Ah, the secret is I have to make a post first.
Re: [FAQ] How do I activate my license?
Hello, new user. I believe I had a typo in my email when I purchased a key. I will PM as per OP