[FAQ] How do I activate my license?

Chedd88 · Post by **Chedd88** » 07 Jun 2019, 08:00

Hello, new user. I believe I had a typo in my email when I purchased a key. I will PM as per OP

Post by **rednoah** » 07 Jun 2019, 08:17

I've found your order and re-sent your license file.

braun82 · Post by **braun82** » 10 Jun 2019, 04:50

I need my license key. Can you please send via email?

Post by **rednoah** » 10 Jun 2019, 06:01

braun82 wrote: ↑
10 Jun 2019, 04:50
I need my license key. Can you please send via email?

Re-sent. Don't delete the email this time around.

bandit1255 · Post by **bandit1255** » 14 Jun 2019, 21:56

#1 posting to send you a PN... Done!

Hello to all of the rest

alpheus0 · Post by **alpheus0** » 18 Jun 2019, 02:40

Posting so I can pm

Oppai85 · Post by **Oppai85** » 18 Jun 2019, 04:34

Got the email with an invoice, got the email asking me to activate this account but no email with my license.

kayftb · Post by **kayftb** » 23 Jun 2019, 14:24

Posting so I can PM

Scooby2oo · Post by **Scooby2oo** » 25 Jun 2019, 04:17

I would love to have a license, but i received no Email

bergenhansa · Post by **bergenhansa** » 28 Jun 2019, 02:32

I got a PGP key via my hotmail address, but every time I go to enter it, it says PGP SIGNED MESSAGE not found. I don't see an attachment file either.

nokay · Post by **nokay** » 28 Jun 2019, 03:22

My first post so I can PM you.

-

Post by **rednoah** » 28 Jun 2019, 04:25

bergenhansa wrote: ↑
28 Jun 2019, 02:32
I got a PGP key via my hotmail address, but every time I go to enter it, it says PGP SIGNED MESSAGE not found. I don't see an attachment file either.

Please PM me the text content of your license file.

Post by **rednoah** » 28 Jun 2019, 07:31

nokay wrote: ↑
28 Jun 2019, 03:22
My first post so I can PM you. -

I can't find any records via your name or email. You likely typed it wrong.

Please contact Paddle with your payment details so they can help you figure out your order number:
https://paddle.com/support/contact/

Post by **rednoah** » 03 Jul 2019, 09:12

salopian wrote: I am trying to install Filebot on my laptop as my desktop has died. I can't find a license email and can't remember how I bought it. What can I do?

If you have purchased via the Microsoft Store, then you can contact Microsoft Support, or just try to login, since the Microsoft Store will remember your purchase in your Microsoft Account.

If you have purchased via Paddle, then you need to contact Paddle so they can help you look up your order number via your payment details.

ForcedInduction · Post by **ForcedInduction** » 09 Jul 2019, 17:47

fist post

marshallbranin · Post by **marshallbranin** » 10 Jul 2019, 15:29

Need to post to PM

DarkField · Post by **DarkField** » 17 Jul 2019, 23:07

First post

wheremylicencekey · Post by **wheremylicencekey** » 21 Jul 2019, 19:01

hello, post for PM

borouts · Post by **borouts** » 24 Jul 2019, 15:47

First post to activate PM functionality

BostonScott · Post by **BostonScott** » 30 Jul 2019, 00:16

How about including directions with the license file email? Wouldn't that be easier?

Post by **rednoah** » 30 Jul 2019, 04:33

The license email includes a link to the instructions here, just in case. It should be rather self-explanatory though, so most users won't require trouble shooting advice. Plus, you'll want to be able to Google it.

robbinbanks · Post by **robbinbanks** » 04 Aug 2019, 20:45

Needed to make a post to pm

danmurray · Post by **danmurray** » 09 Aug 2019, 00:46

Posting so I can PM

mariopetit · Post by **mariopetit** » 12 Aug 2019, 15:31

I dont sent pm

agoodpub · Post by **agoodpub** » 15 Aug 2019, 10:35

Hi I purchased a licence a couple of years ago through the windows store. Yesterday I had to restore an old backup of my PC to a few months ago (but from after I purchased/installed filebot) and now when I try to run it get a message saying "Filebot is not currently available in your account".

I'm not sure if this is to do with my system restore or for some other reason. How can I get it working again? I downloaded the latest version from your website and it is saying I need to get a licence.

[FAQ] How do I activate my license?

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