Unable to login to OpenSubtitles on FileBot UI

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iampublic
Posts: 2
Joined: 20 Jun 2025, 00:51

Unable to login to OpenSubtitles on FileBot UI

Post by iampublic »

Hi,
I have an account with www.opensubtitles.com (can login on their website).
But when I use those credentials on FileBot, it throws an error:

Code: Select all

OpenSubtitles: Client Error: https://api.opensubtitles.com/api/v1/login [400 Bad Request]
Kindly advise how I can fix this issue.
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rednoah
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Posts: 24022
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Unable to login to OpenSubtitles on FileBot UI

Post by rednoah »

:?: What happens if you try to log in from a different public IP? (e.g. try your mobile hotspot instead of your ISP internet, cafe wifi, friends house wifi, etc)


:?: What does the error message say if you enter the wrong password on purpose?

Shell: Select all

filebot -script fn:configure --def osdbUser=asdf --def osdbPwd=asdf

:?: Did you enter your email address as user name by any chance?
kermitou wrote: 03 Nov 2024, 15:07 I've faced the same kind of problem, take car of one important point : the username requested by the opensubtitle API is not an email adress but a simple username :-)
:idea: Please read the FAQ and How to Request Help.
iampublic
Posts: 2
Joined: 20 Jun 2025, 00:51

Re: Unable to login to OpenSubtitles on FileBot UI

Post by iampublic »

Thank you Rednoah,

I was entering email instead of username.

Problem solved. Thread closed :)
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rednoah
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Posts: 24022
Joined: 16 Nov 2011, 08:59
Location: Taipei
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Re: Unable to login to OpenSubtitles on FileBot UI

Post by rednoah »

I'll see about adding user error detection for this case to the login form with upcoming releases.
:idea: Please read the FAQ and How to Request Help.
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