Missing UNC Path since 4.9.0

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Koda
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Missing UNC Path since 4.9.0

Post by Koda » 19 Mar 2020, 14:54

Hi

Since the Update (I have try the 4.8.5 and 4.9.0 portable too), I get this error after I click to Match and chose the tv series

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"InvaludPathException: UNC path is missing sharename: \\mydomain.local
With 4.8.5 all works fine

Koda

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rednoah
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Re: Missing UNC Path since 4.9.0

Post by rednoah » 19 Mar 2020, 16:04

\\mydomain.local is technically not a valid UNC path, so I presume you've simply omitted the rest of the path, perhaps?
https://stackoverflow.com/a/20612583/1514467


Please explain exactly what you're doing and include screenshots and logs.


:idea: Perhaps \\mydomain.local is not a valid host name? Are you sure that . is allowed in host names?


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:idea: Please read the FAQ and How to Request Help.

Koda
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Re: Missing UNC Path since 4.9.0

Post by Koda » 19 Mar 2020, 16:18

Hi

Thank you for answer
Perhaps \\mydomain.local is not a valid host name? Are you sure that . is allowed in host names?
Yes. The UNC Path is from Windows Server DFS and work well with 4.8.5 of FileBot
Please explain exactly what you're doing and include screenshots and logs.
From what you need the Screenshot? I only Load the file, go to Match, Chose the TV Show and after this I see the error and I must kill the software
F7 for the Log I get this:

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Neuer Ordner (2)\S05E02 - Der Seuchensessel.mkv	{"@type":"Episode","seriesName":"The Big Bang Theory","season":5,"episode":2,"title":"Der Seuchensessel","absolute":89,"airdate":{"year":2011,"month":9,"day":22},"id":4123309,"seriesInfo":{"database":"TheTVDB","order":"Airdate","language":"de","type":"TV Series","id":80379,"name":"The Big Bang Theory","aliasNames":["囧男大爆炸","Big Bang Theory","The Big Bang Theory (2007)","Teorie velkého třesku","Rillit huurussa","המפץ הגדול","Teorija velikog praska","Agymenők","빅뱅 이론","Teoria wielkiego podrywu","Big Bang: A Teoria","Теория большого взрыва","Big Bang","生活大爆炸","Штребери","Suure paugu teooria","TBBT"],"certification":"TV-14","startDate":{"year":2007,"month":9,"day":24},"genres":["Comedy"],"network":"CBS","rating":8.8,"ratingCount":41886,"runtime":25,"status":"Ended"}}
Groove Pad:

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FileBot 4.9.0 (r7234)
JNA Native: 6.1.0
MediaInfo: 19.09
7-Zip-JBinding: 9.20
Chromaprint: 1.4.3
Extended Attributes: OK
Unicode Filesystem: OK
Script Bundle: 2020-03-16 (r625)
Groovy: 3.0.2
JRE: OpenJDK Runtime Environment 13.0.2
JVM: 64-bit OpenJDK 64-Bit Server VM
CPU/MEM: 12 Core / 8 GB Max Memory / 50 MB Used Memory
OS: Windows 10 (amd64)
STORAGE: NTFS [(C:)] @ 181 GB | NTFS [Daten] @ 3.9 TB | NTFS [SD] @ 241 GB
DATA: C:\Users\Koda\AppData\Roaming\FileBot
Package: MSI
License: FileBot License XXXXXXXXXX (Valid-Until: 2069-11-XX)
The path of my file

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\\domain.local\Multi\Series\Neuer Ordner (2)

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rednoah
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Re: Missing UNC Path since 4.9.0

Post by rednoah » 19 Mar 2020, 16:33

1.
Please take a screenshot that shows the UI in a state where it is unresponsive and needs to be killed.


2.
Please copy & paste the error message. Do not type the error message. You can copy the error message by clicking on it, and then you can paste it here.


3.
Press F5, then click on the Image warning symbol. This will print the log. Please copy & paste what it says.
:idea: Please read the FAQ and How to Request Help.

Koda
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Re: Missing UNC Path since 4.9.0

Post by Koda » 19 Mar 2020, 16:52

1. https://snipboard.io/ljVEu5.jpg
2. At this moment I don't see the error I must try.
3. The error.log: https://privatebin.net/?3fb17dba1696fc7 ... 4eZadKmaXS

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rednoah
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Re: Missing UNC Path since 4.9.0

Post by rednoah » 19 Mar 2020, 17:02

I'll look into it. The easy workaround would be to use a mapped network share.


EDIT:

IDK. It works for all of my test cases. Renaming dragging and dropping files from \\host\share and \\ip\share all works as expected.
:idea: Please read the FAQ and How to Request Help.

Koda
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Re: Missing UNC Path since 4.9.0

Post by Koda » 19 Mar 2020, 17:12

Thank you for Help. At this moment I use 4.8.5 as Workaround.

Emanef
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Re: Missing UNC Path since 4.9.0

Post by Emanef » 19 Mar 2020, 19:47

I have this same error since it updated to 4.9.0 yesterday. My media downloads to a folder on my QNap NAS and it has always worked fine, but now when I try to rename files from the top level of a network share on the QNap it gets the error, so on;
\\QNap\TV Shows this is won't work
but if I drag them into Filebot from this path it does still work fine;
\\QNap\TV Shows\# Resilio Sync Folders

Emanef
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Re: Missing UNC Path since 4.9.0

Post by Emanef » 19 Mar 2020, 19:51

Actually, it's still not quite right. It seems fine for movies, but when I try it with TV show episodes I still get the error come up and nothing is populated in the right. However, if I then hit rename it does rename them, so that's clearly not working as it should.

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rednoah
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Re: Missing UNC Path since 4.9.0

Post by rednoah » 19 Mar 2020, 20:02

Yes, there's a runtime error that breaks matching as well as rendering due to errors in UNC path handling under specific circumstances.

You can work around these issues by using mapped network drives. A deeper folder structure can also work around the issue, since the error occurs when \\host is interpreted as parent folder which then leads to unexpected errors.


EDIT:

Fixed with FileBot r7245.
:idea: Please read the FAQ and How to Request Help.

Koda
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Re: Missing UNC Path since 4.9.0

Post by Koda » 20 Mar 2020, 05:38

You are great. Thank you so much. Is this the newest 4.9.0 from here? https://get.filebot.net/filebot/BETA/

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rednoah
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Re: Missing UNC Path since 4.9.0

Post by rednoah » 20 Mar 2020, 06:30

Yes, if you're on Windows, then can test with the ZIP package.
:idea: Please read the FAQ and How to Request Help.

Koda
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Re: Missing UNC Path since 4.9.0

Post by Koda » 20 Mar 2020, 07:14

Works. Thank you for your fast help.
I'm looking forward to the release

ChrisQuinn
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Re: Missing UNC Path since 4.9.0

Post by ChrisQuinn » 21 Mar 2020, 19:54

So something has changed in the code that broke the UNC names. I also use a domain.local path for my entire home network. This has been working for years and only recently (as of last update) stopped working. Is it that hard to roll back? I would rather remove the new features (None of them pertain to me personally) than use mapped drives. Or fix the UNC issue. Is it really that hard?

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rednoah
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Re: Missing UNC Path since 4.9.0

Post by rednoah » 21 Mar 2020, 20:53

Sure, just install an older version. The issue has also already been fixed in the latest beta.
:idea: Please read the FAQ and How to Request Help.

mugiwara
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Re: Missing UNC Path since 4.9.0

Post by mugiwara » 23 Mar 2020, 22:55

Thanks, any idea when this will be merged into master? I have a bunch of templates so the portable version isn't picking them up, and not sure I want to downgrade back to 4.8.5. If there's another recommendation on an easy way to downgrade to the previous version without going back to April 2019 (the only other MSI I can find), that would be great. Thanks.

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rednoah
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Re: Missing UNC Path since 4.9.0

Post by rednoah » 24 Mar 2020, 04:54

You can export your settings from MSI package, and then import your exported settings in the ZIP package:
viewtopic.php?t=4205

:idea: Make sure to use the appropriate C:/path/to/filebot.exe for export / import calls.
:idea: Please read the FAQ and How to Request Help.

BlackKing
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Re: Missing UNC Path since 4.9.0

Post by BlackKing » 25 Mar 2020, 17:25

I bought filebot using Windows Store. Any news on when it gets an update there? Also getting UNC path issue, seems to work fine on the Beta but as I have no license key or file, I'll have to wait for Store update I guess.

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rednoah
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Re: Missing UNC Path since 4.9.0

Post by rednoah » 25 Mar 2020, 18:18

An update will likely be released first week of April. You can use mapped network drives in the meanwhile to work around the issue.
:idea: Please read the FAQ and How to Request Help.

BlackKing
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Re: Missing UNC Path since 4.9.0

Post by BlackKing » 26 Mar 2020, 07:09

rednoah wrote:
25 Mar 2020, 18:18
An update will likely be released first week of April. You can use mapped network drives in the meanwhile to work around the issue.
Works perfectly fine now, thanks for the advice!

AceSG
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Re: Missing UNC Path since 4.9.0

Post by AceSG » 26 Mar 2020, 23:29

I ran the portable one, and it works. But my installed one (MS Store) doesnt work... How do I get the key for it??

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rednoah
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Re: Missing UNC Path since 4.9.0

Post by rednoah » 27 Mar 2020, 05:31

AceSG wrote:
26 Mar 2020, 23:29
I ran the portable one, and it works. But my installed one (MS Store) doesnt work... How do I get the key for it??
viewtopic.php?t=9517
:idea: Please read the FAQ and How to Request Help.

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