License Activation Questions and Answers
Re: [FAQ] How do I activate my license?
Oh, I see. You were looking for the "Paste License Key" button. That one was only added with FileBot 4.8.5 (currently in beta) for users that can't receive attachments. Sorry about that. Seems the docs have been updated a little bit too soon.
If you're curious about the new release, please give it a try:
viewtopic.php?f=6&t=9535
If you're curious about the new release, please give it a try:
viewtopic.php?f=6&t=9535
Please read the FAQ and How to Request Help.
Re: [FAQ] How do I activate my license?
Haha, awesome, that explains it! Thanks
Re: [FAQ] How do I activate my license?
Hi, I purchased a License from the Windows Store back in December 7, 2016. I have a copy of the receipt and the order number from my Microsoft Account Purchase History, however, I do not believe I ever received my license. Thank you.
To elaborate, the Windows Store version works fine and I have had no issues since I'm assuming the license installs directly from the Windows Store.
However, I'm trying to install Filebot on my Ubuntu Server and it's asking for my License.
To elaborate, the Windows Store version works fine and I have had no issues since I'm assuming the license installs directly from the Windows Store.
However, I'm trying to install Filebot on my Ubuntu Server and it's asking for my License.
Re: [FAQ] How do I activate my license?
Unfortunately, your Windows Store purchase cannot be used on Ubuntu. Please follow the link below for requesting a complimentary license:Taksee wrote: ↑27 Dec 2018, 14:51 Hi, I purchased a License from the Windows Store back in December 7, 2016. I have a copy of the receipt and the order number from my Microsoft Account Purchase History, however, I do not believe I ever received my license. Thank you.
To elaborate, the Windows Store version works fine and I have had no issues since I'm assuming the license installs directly from the Windows Store.
However, I'm trying to install Filebot on my Ubuntu Server and it's asking for my License.
viewtopic.php?t=9517
Please read the FAQ and How to Request Help.
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- Posts: 1
- Joined: 31 Dec 2018, 17:55
Re: [FAQ] How do I activate my license?
I didnt get a license file and the paste option never appears
Re: [FAQ] How do I activate my license?
Please PM me your name + gmail + Paddle purchase number so I can resend your license file.
Please read the FAQ and How to Request Help.
Re: [FAQ] How do I activate my license?
Hi there,
I've purchased the license on new year eve but I've not receive it to-date., Can you resend the license to [email protected]? Turn out my Google Drive is out of space which disallow my Gmail account to receive any email. Appreciate your prompt response. Thank you.
I've purchased the license on new year eve but I've not receive it to-date., Can you resend the license to [email protected]? Turn out my Google Drive is out of space which disallow my Gmail account to receive any email. Appreciate your prompt response. Thank you.
Re: [FAQ] How do I activate my license?
Sent.siyago wrote: ↑03 Jan 2019, 15:26 I've purchased the license on new year eve but I've not receive it to-date., Can you resend the license to [email protected]? Turn out my Google Drive is out of space which disallow my Gmail account to receive any email. Appreciate your prompt response. Thank you.
GMail does indeed block email if you're over quota:
https://support.google.com/mail/?p=OverQuotaTemp
Please make sure that the email address you enter can actually receive email next time.
Please read the FAQ and How to Request Help.
Re: [FAQ] How do I activate my license?
I have not received my licence file - can you please send them through again.
Thanks
Thanks
Re: [FAQ] How do I activate my license?
I require name and Paddle Order Number. If you don't know your Paddle Order Number, please contact Paddle so they can help you recover your order using your payment information.
Please read the FAQ and How to Request Help.
Re: [FAQ] How do I activate my license?
Re: [FAQ] How do I activate my license?
I have not received my licence file - can you please send them through again.
Thadeu Lomonaco - [email protected]
Thanks
Thadeu Lomonaco - [email protected]
Thanks
Re: [FAQ] How do I activate my license?
Sure. What's your Paddle Order Number?
Please read the FAQ and How to Request Help.
Re: [FAQ] How do I activate my license?
Posting so I can PM
Re: [FAQ] How do I activate my license?
Hi
Posting for PM, my activation email never made it..
Posting for PM, my activation email never made it..
Re: [FAQ] How do I activate my license?
Looks like it's stuck in limbo because your mail server is broken, or silently rejecting email:
Code: Select all
Will retry in 600 seconds: [email protected] → [email protected] 'FileBot License (Order P6733123)' Server response: 451 Internal resource temporarily unavailable - https://community.mimecast.com/docs/DOC-1369#451 [R0aC5nXbN3--MilE7S8Vwg.au19]
Please read the FAQ and How to Request Help.
Re: [FAQ] How do I activate my license?
Hi it came through thanks..
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- Posts: 2
- Joined: 19 Jan 2019, 10:54
Re: [FAQ] How do I activate my license?
Hello, I received the email with the license but I do not know how to download the file. I click on download and this browser page opens. How can I get the file to activate the program?
Re: [FAQ] How do I activate my license?
Download refers to the general download page, where you can download the FileBot installer package, not your license file. Your license file will have arrived via email as attachment.
The license email looks like this:
If you're using Outlook, then you're likely gonna find it in the SPAM folder accessible via the Outlook website.
The license email looks like this:
If you're using Outlook, then you're likely gonna find it in the SPAM folder accessible via the Outlook website.
Please read the FAQ and How to Request Help.
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- Posts: 2
- Joined: 19 Jan 2019, 10:54
Re: [FAQ] How do I activate my license?
Ok, this was in the spam. Thank you
Re: [FAQ] How do I activate my license?
I have not received my licence file - can you please send them through again.
Thanks
Thanks
Re: [FAQ] How do I activate my license?
Did you check your SPAM folder? If you PM me your Name / Email / Order ID (and Gmail if Email isn't Gmail) then I can send it again.
Please read the FAQ and How to Request Help.
Re: [FAQ] How do I activate my license?
Posting so that I can DM. I also received the Paddle confirmation but no second email with license file. Will DM details.
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- Posts: 2
- Joined: 08 Feb 2019, 17:22
Re: [FAQ] How do I activate my license?
Activating this program is a joke, its maybe easy if you can follow there how to. But with no email attachment to copy or spot to paste the key I am starting to think this is a scam i fell for.
Re: [FAQ] How do I activate my license?
shaunpichoskie wrote: ↑09 Feb 2019, 01:17 Activating this program is a joke, its maybe easy if you can follow there how to. But with no email attachment to copy or spot to paste the key I am starting to think this is a scam i fell for.
I've resent your licence file:
Code: Select all
09.02.2019 03:13 Delivered: [email protected] → [email protected] 'FileBot License (Order P6943319)' Server response: 250 OK
Note that your license file has successfully been sent to your hotmail address, and was accepted successfully by hotmail, so I know that you've got it, so if you can't find it, then you may want to read up on how to find the spam / junk mail folder in your favorite email service:
Code: Select all
08.02.2019 16:37 Delivered: [email protected] → [email protected] 'FileBot License (Order P6943319)' Server response: 250 OK
Please read the FAQ and How to Request Help.