FileBot

Hello,
A couple weeks ago I purchased FileBot on the Windows App Store, and every time I try running it, absolutely nothing happens. It's as if I never even clicked it... No errors, no quick flash like it opened and closed, there's just no reaction at all. I tried opening it the normal way (Start Menu -> FileBot) and I tried by clicking Launch on the app's store page, and both ways have the same result.

I'm quite lost and I really hope I haven't wasted 50 bucks ... what are my options here?

Thanks

Here's an update...
I tried running filebot from the command line, and here's what it said:

BuDMan1980 wrote: ↑28 May 2021, 23:28

Code: Select all

An unexpected error occurred during startup: Assistive Technology not found: com.sun.java.accessibility.AccessBridge

Please try the latest beta and see if that works better for you on your machine:
https://get.filebot.net/filebot/BETA/

The *-portable.zip should work on all versions of Windows out-of-the-box. If it works for you, then I can help issue a 1-year universal license for the time being while you figure things out with Microsoft Support. PM me with email address for that please.

BuDMan1980 wrote: ↑28 May 2021, 23:13 I'm quite lost and I really hope I haven't wasted 50 bucks ... what are my options here?

I'd happily offer a Refund, but only Microsoft Support Staff can do that if you've chosen to purchase from the Microsoft Store:
viewtopic.php?t=6118

I would generally advice against using the Microsoft Store because the user-experience is generally bad once you run into any kind of issue:
viewtopic.php?t=6265